ThailandBiking.com Reviews

Bedankt voor je enthousiaste reactie, Steven! Fijn om te horen dat je een geweldige ervaring hebt gehad. We hopen je in de toekomst weer te mogen verwelkomen!

ThailandBiking - Operations Team

Thank you for your review.

To clarify matters, payment was indeed possible through PayPal if you had followed the booking confirmation instructions from our partner and contacted us to check availability before arriving. Instead, you showed up late without a confirmed booking. When you finally called, I arranged a guide at very short notice. Fortunately, I had someone on call for such situations, and he arrived promptly.

From the start, you raised concerns about pricing and demanded a 65 km ride instead of the standard 45 km. Despite this, I instructed our guide to extend the tour, as there were no other participants. He did so, taking you beyond 70 km and even including the ruins in the San Patong area — an addition not normally part of the itinerary.

Our guide, who is very experienced and passionate about cycling and Thai culture, looked forward to sharing a day with two guests. He showed you local suburbs, rice fields, and authentic scenery. However, you pushed him far beyond the intended pace. While our guides cycle daily, they are not competitive road racers, and your speed exceeded the limits of a recreational tour.

The accusation of “arrogance” came only after you referred to our guide as “a farmer on a bicycle for the first time.” This was disrespectful and unfair. Our team of guides has been with us for over 12 years, consistently praised for their knowledge, professionalism, and personality. They are part of our family, and I stand firmly behind them. Regardless of their backgrounds, each brings unique strengths to our tours, and none deserves to be demeaned in this way.

Our tours are designed to be cultural, recreational experiences — not competitive races. We regret that you did not appreciate the efforts made to adapt the tour to your demands, but we cannot accept misrepresentations that undermine the dedication of our team.

We wish you more pleasant experiences during the rest of your holiday.

Thank you, Bull, for your positive feedback! We really appreciate your support and are glad you had a good experience with us.

ThailandBiking - Operations Team

Thank you, Alaina! We're thrilled you enjoyed the biking tour and appreciated Bung's guidance. Your recommendation means a lot to us. We hope to see you on another adventure soon!

ThailandBiking - Operations Team

Thank you, Toby! We're thrilled you enjoyed the tour and appreciated Bung's efforts. We'll make sure to pass along your kind words to him.

ThailandBiking - Operations Team

Merci Corinne pour votre retour enthousiaste ! Nous sommes ravis que vous ayez apprécié votre expérience, les visites culturelles et le cours de Muay Thai. Au plaisir de vous accueillir pour une nouvelle aventure !

ThailandBiking - Operations Team

Thank you, Lokman, for your kind review! We're thrilled to know you had a positive experience. We hope to see you on another adventure soon.

ThailandBiking - Operations Team

Bedankt Kees voor je mooie woorden! Geweldig om te horen dat jullie genoten hebben van de tour en dat Beam zo'n goede indruk heeft achtergelaten. Hopelijk mogen we je in de toekomst opnieuw verwelkomen.

ThailandBiking - Operations Team

Thank you, Jesús, for sharing your wonderful experience! We're thrilled you enjoyed the night ride and that Spike and Tom helped create lasting memories. Your recommendation means a lot to us.

ThailandBiking - Operations Team

Thank you, Ahmed! We're thrilled to hear that you had a great experience. Your support means a lot to us, and we hope to see you again on another adventure soon!

ThailandBiking - Operations Team

Thank you, Mikaela! We're thrilled you had such a fantastic time with Alexander and Tom. Your kind words mean a lot to us, and we hope to see you on another ride in the future!

ThailandBiking - Operations Team

Thank you, Manon! We're thrilled you enjoyed the tour, especially Beam's insights and the unique temple experience. We're glad you loved the lunch spot too. Your recommendation means a lot to us.

ThailandBiking - Operations Team

ขอบคุณสำหรับความคิดเห็นค่ะคุณ Supannee เรายินดีที่คุณพอใจกับการบริการ หากมีคำแนะนำเพิ่มเติม สามารถแจ้งเราได้นะคะ

ThailandBiking - Operations Team

Dank je wel, Jacqueline! Wat fijn om te horen dat je zo genoten hebt van de route en Bung’s enthousiasme. We hopen je in de toekomst nog eens te mogen verwelkomen voor een nieuw avontuur.

ThailandBiking - Operations Team

Thank you, Nancy! We're so glad to hear you had a wonderful experience with Bung as your guide. It’s great to know you enjoyed the cultural insights and well-maintained bikes. Hope to see you again!

ThailandBiking - Operations Team

Bedankt voor je leuke reactie, Jvdl! Fijn om te horen dat jullie hebben genoten van de gids, de fietsen en de activiteiten onderweg. Hopelijk mogen we jullie in de toekomst weer verwelkomen.

ThailandBiking - Operations Team

Dank je wel, Kees, voor je mooie woorden! Geweldig dat je zelfs als Bangkok-kenner nog verrast werd. We kijken ernaar uit je binnenkort in Chiang Mai te verwelkomen voor weer een unieke ervaring!

ThailandBiking - Operations Team