If you are new to the carpet cleaning industry or even if you’re a seasoned pro, I would highly recommend a chat with Mark at Texatherm.
Not only are the machinery and chemicals world leading, it’s the after sales help that really sets them apart.
From a Texatherm industry only Facebook group, where you are not only welcomed by members but more importantly you are not put down for asking simple questions (if you’ve been on other forums you’ll know what I’m talking about).
The professional and personal manner, plus expertise of Mark (owner) and Matthew (technician) are honestly the best I’ve ever received.
I’ve been with Texatherm now for 6 years as a carpet cleaner and I wouldn’t look anywhere else.
I had an issue with my carpet cleaning machine and with a job booked in the next day, Mark insisted he make room on a Friday morning.
He would not let me leave until the machine was running perfectly. It took the best part of the day.
Matthew worked hard with mark to ensure the issues were resolved.
He didn’t charge for a number of parts, despite my insistence, because in his words, “you’re a loyal customer and we look after you”
Thanks Mark and Matthew for your continued help, both with the machinery and also your expertise with carpet cleaning.
Reply from Texatherm Systems
2026.07.28
Thank you for your kind words. Its always a pleasure doing business with you.