Telsim Australia Reviews

Thank you, Ирина, for sharing your experience! We're glad Emma could assist you effectively and provide meaningful help. Your satisfaction is our priority.

Thanks & Regards
Olga

Thank you, Ivonne, for your thoughtful words! We're delighted to hear Victor Wilson could provide exceptional help and support. We’ll be sure to commend Victor for the positive impact they made during your experience.

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Olga

Thank you, Bérengère! We're thrilled to hear your experience was perfect! We strive for excellence and your feedback brightens our day.

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Olga

Thank you, Joshua, for your kind review! We're so happy to know you had a great experience with us. Your support means a lot!

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Olga

Thank you, Ellie, for your kind words. We're delighted you found our service prompt and efficient. We truly appreciate your feedback and look forward to serving you again in the future.

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Olga

Thank you for your fantastic review, Zebra! We're thrilled that you had a great experience with us. Your feedback motivates us to continue providing excellent service.

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Olga

Thank you, Rebecca, for your feedback! We're glad to know you had a good experience. If there’s anything specific you’d like to share, feel free to let us know. We appreciate your support!

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Olga

Thank you, Vix, for your kind support! Your feedback means a lot to us, and we’re glad to know you had a positive experience.

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Olga

Hi Paola,

Thank you for bringing this to our attention. We are sorry to hear about your experience.

To enable us to investigate this matter further, could you please share your Telsim mobile number or SIM card number. You may send the details directly to support@telsim.com.au.

Once we receive the information, our team will review the issue and get back to you as soon as possible.

Thanks and Regards
David

Thank you, Julie, for sharing your positive experience! We're delighted that Emma could assist you to your satisfaction. Your kind words are greatly appreciated, and I'll be sure Emma knows about your recommendation.

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Olga

Thank you for sharing your positive experience, Louise! We're thrilled to hear that Oliver made such a great impression. We'll be sure to pass along your kind words!

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Olga

Thank you, Mark! We're glad you found the steps simple to follow. If you require any help upon arriving in AU, feel free to reach out. Enjoy your journey!

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Olga

Thank you, Mrudhul, for the kind words! We’re delighted to hear about your positive experience with our service. Your feedback means a lot to us.


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Olga

Hi Kirsty Sharples, thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

After reviewing the account, we can confirm that Auto Recharge was enabled during the activation process when the payment card details were provided and the recurring payment option was selected. In addition, notification emails regarding the upcoming plan expiry and automatic renewal were sent prior to the recharge being processed.

As the Auto Recharge setting remained active and no cancellation or deactivation request was received before the renewal date, the plan renewed successfully in accordance with the selected service settings. We can also confirm that the renewed plan benefits were applied to the service and usage commenced following the renewal.

We understand that billing concerns can be frustrating, and we are committed to assisting our customers wherever possible. If you would like us to review your account further, please contact our support team with your service details so that we can investigate your concerns in more detail.

Thanks and Regards
David

Thank you for your feedback, Faisal! We're thrilled that Oliver has provided you with outstanding service. Your suggestion has been noted and will be shared with the management team.

Thanks & Regards
Olga

Thank you, Oliver, for your kind words. We're glad to hear that you’re satisfied with the service. If you ever need assistance again, feel free to reach out!

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Olga

Thank you, Pyae Pyae, for your support! We're thrilled you had a great experience with us and hope to see you again soon.

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Olga

Thank you, Oliver, for your feedback! We're thrilled to hear you had a great experience with our service.

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Olga

Thank you, Maya, for acknowledging our response to your inquiry. We’re glad we could assist you effectively. If you have any further questions, feel free to ask!

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Olga

Thank you, Redgerald, for your wonderful feedback! We appreciate your support and are delighted to know you had a positive experience.

Thanks & Regards
Olga