Telsim Australia Reviews

Vicki O'Neill 2025.12.17

     

Customer service was extremely helpful and provided an easy to understand answer to my question. Love the service and will definitely use Telsim again.

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Reply from Telsim Australia 2025.01.06

Thank you, Vicki! We're thrilled to hear our customer service team's support made a positive impact. We look forward to assisting you again. If you ever need anything else, just let us know!
Thanks & Regards
Alex

Abdu 2025.12.16

     

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Reply from Telsim Australia 2025.12.17

Thank you, Abdu! We’re thrilled you had a positive experience. Your feedback means a lot to us, and we look forward to serving you again.

Thanks and Regards
Ruth

Phillip Te Tai 2025.12.16

     

Total shit, trying to use an esim, easy to sign up, easy to pay, to complete registration ID is required, using my passport full of errors, 4 days deep of back and fourth of nothing but "please wait". Beware.

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Reply from Telsim Australia 2025.12.18

Hi Phillip, we’re sorry for the frustration caused. Please contact our customer service team, and they’ll work to resolve this issue for you as quickly as possible. Thank you for bringing this to our attention.

Thanks and Regards
Olga

Louis 2025.12.15

     

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Reply from Telsim Australia 2025.12.17

Thank you so much, Louis! We're thrilled you had a great experience. Your support means a lot to us!

Thanks and Regards
Ruth

May Lee 2025.12.15

     

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Reply from Telsim Australia 2025.12.17

Thank you, May! We appreciate your feedback and support. We're glad you had a positive experience with us.

Thanks and Regards
Ruth

Adonai 2025.12.15

     

Very good customer service. The service was super helpful, really quick to respond, and very friendly staff. Thank you Victor Wilson.

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Reply from Telsim Australia 2025.12.17

Thank you, Adonai, for your kind words! We're delighted you had a great experience with our team. I’ll make sure Victor knows about your appreciation!

Thanks and Regards
Ruth

Matt Lennox 2025.12.15

     

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Reply from Telsim Australia 2025.12.17

Thank you, Matt! We appreciate your feedback and are glad you had a positive experience. If there's anything specific you'd like to share or suggest, feel free to let us know!

Thanks and Regards
Ruth

Elio 2025.12.14

     

👌👍

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Rose Marie Leong 2025.12.14

     

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Raju Kocharekar 2025.12.13

     

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Felipe Luppi 2025.12.12

     

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Irene Andrews 2025.12.12

     

Internet service was down for 5 days. Initial response was outage in area. After the outage still no internet. Numerous calls were made to Telsim for assistance. During this frustrating process, the agents were quick to respond, polite and tried to restore service, however, the problem was finally referred to the NBN team, and an appointment was quickly scheduled and the issue was finally resolved with a new NBN box and need to purchase a new router. The customer service was excellent, and especially one agent, Phil, who called back as requested several times. Impressive service and follow up, thank you.

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Reply from Telsim Australia 2025.12.13

Thank you, Irene, for your thoughtful review. We’re glad Phil and the team provided excellent support and resolved the issue for you. Your patience during the process is truly appreciated!

Thanks and Regards
Olga

aadarsh Bk 2025.12.11

     

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Reply from Telsim Australia 2025.12.11

Thank you, Aadarsh! We really appreciate your support and are glad you had a positive experience. If there's anything we can do for you in the future, feel free to let us know!

Thanks and Regards
Olga

Ryan Tindall 2025.12.11

     

Emma Harper was very helpful. My problem was solved quickly.

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Reply from Telsim Australia 2025.12.11

Thank you, Emma will be thrilled to hear your kind words! We're delighted your problem was resolved quickly and appreciate you taking the time to share your experience.

Thanks and Regards
Olga

Sylvia Menezes 2025.12.11

     

Emma Harper was very helpful

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Reply from Telsim Australia 2025.12.11

Thank you, Sylvia! We're glad Emma could assist you. We'll be sure to share your kind words with her.

Thanks and Regards
Olga

Giulia Landillo 2025.12.10

     

My assistant in the chat Emma has been fast and reliable.

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Reply from Telsim Australia 2025.12.11

Thank you, Giulia! We're delighted to hear Emma was fast and reliable. Your feedback means a lot to us, and we’ll make sure to share your kind words with her!

Thanks and Regards
Olga

Carina 2025.12.09

     

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Reply from Telsim Australia 2025.12.11

Thank you, Carina! We truly appreciate your support and are thrilled you had a great experience with us.

Thanks and Regards
Olga

Eric Korhonen 2025.12.09

     

Great support. Quick and.easy.

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Reply from Telsim Australia 2025.12.11

Thank you, Eric! We're thrilled to hear you found our support quick and easy. Your feedback means a lot to us!

Thanks and Regards
Olga

Lothungr Laerad 2025.12.09

     

The portal is annoying, but Jack Jameson helped me out immediately! He was very kind and nice

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Reply from Telsim Australia 2025.12.11

Thanks, Lothungr! We're happy to hear Jack was able to assist you so well. We'll keep working on improving the portal for a smoother experience.

Thanks and Regards
Olga

JEONGHO PARK (JH) 2025.12.09

     

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Reply from Telsim Australia 2025.12.11

Thank you, Jeongho! We’re so pleased to hear you had a great experience. Your support means a lot to us!

Thanks and Regards
Olga