Travelie Group trading as Tasmania.com

tasmania.com

Travelie Group trading as Tasmania.com Reviews

Excellent rating
4.8
14 reviews Verified
Travelie Group trading as Tasmania.com
%title%

%offer%

Reviews ( 14 ) 4.8

Lesley McCardle
Lesley McCardle
2024.05.04
Our trip was really well organised. The standard of accommodation was great. We had numerous great suggestions to stop and look at while we were driving. We would definitely use a self drive trip again.
Reply from Travelie Group trading as Tasmania.com 2024.05.06
Thank you so much for sharing your photos. We are glad you enjoyed your trip! We hope we can serve you on your next holiday to Tassie!
Chris Marriott
Chris Marriott
2024.03.22
Just returned from our Tasmanian trip. The trip and the tour operators were fantastic. The experience with our agent less so. Very hard to get hold of and slow to answer queries. Our "Itinery consisted of a cut and paste from the Tour Operators web-site" and I am still waiting for a reply to the message left on our day of arrival (Match 9th). The first two days staying in a historic and charming B &B turned out to be old and dirty.We got the impression that once money had been paid we were no longer a priority. We didn't let it spoil our holiday and as I said the Tour Opertors were great. In future would cut out the middle man and go straight to Tours Down Under.
Reply from Travelie Group trading as Tasmania.com 2024.03.25
Thank you for sharing your recent experience with us. We genuinely apologise for any inconvenience you encountered during your Tasmanian trip. We greatly value your feedback, and we've already taken steps to address the issues you've raised. Rest assured, we prioritise customer service and continuously strive to enhance our services. We regret any difficulty you had in reaching us and the delay in our responses. Your comments about the itinerary and accommodation have been duly noted, and we're committed to providing more personalised and detailed plans in the future. We'd like to clarify that while the tour provider didn't provide us with an itinerary, we ensured to provide you with a personalised daily itinerary obtained from the tour provider's website along with the accommodation we arranged at either end and plenty or other tips and useful information for your stay in Tasmania. We apologise for any disappointment with the B&B, it is not an accommodation we usually book, however we were able to book it last minute to accommodate your friend that joined you at late notice. We assure you that we're reviewing our accommodation selections to better meet our customers' expectations. We're pleased to hear that you enjoyed the experiences provided by the tour operators despite the challenges you faced. Your feedback is crucial to us, and we're using it to improve our services. If you have any further concerns or need assistance, please feel free to reach out to us directly. Thank you once again for sharing your thoughts, and we hope to have the opportunity to serve you better in the future.
Robyn Nix
Robyn Nix
2024.01.06
Wow!! We had the most amazing holiday and experience in Tasmania. Due to very an experienced and knowledgeable travel planner Traci.
Reply from Travelie Group trading as Tasmania.com 2024.01.09
That is great to hear Robyn, we hope to be of assistance on your next holiday!
Bruce Christie
Bruce Christie
2023.11.29
Thanks to Cheryle we had a wonderful 4 1/2 days in Tasmania. Everything went to plan beautifully, and the weather could not have been better, especially for our 3 days of golf at Barnbougle. Our room at Lost Farm, the food at both Lost Farm and The Dunes, the upgraded hire car and the morning golf tee-off times - all details were organised to perfection. A huge thank you from both of us.
Reply from Travelie Group trading as Tasmania.com 2024.01.09
We are so glad to hear you enjoyed your trip Bruce.
David Bromell
David Bromell
2023.11.29
Great local knowledge and a custom-made itinerary for our self-drive holiday, delivered via a hassle-free app
Reply from Travelie Group trading as Tasmania.com 2024.01.09
Thank you David, we hope we can serve you again on your next holiday.
Peter Bartolo
Peter Bartolo
2023.11.21
Hi We would highly recommend Zoe and Her team as a Great place to go to organise a holiday to Tasmania. Our 7 day holiday was Great for the Whole 7days. Picked up Car at airport. Drove to Launceston and Zoe suggested places to go,and one place was Cataract Gorge, which was a fantastic spot. We traveled from there to Devonport, Then Cradle Mountain and Queenstown. The whole trip was very well organised . All our accommodation was really good. And All the people we dealt with were really friendly. Thanks Again Zoe. Cheers Peter and Helen Bartolo
Reply from Travelie Group trading as Tasmania.com 2024.01.09
Thanks Peter & Helen, we are glad you both had such a great time on your trip. We hope we can serve you on your next holiday to Tasmania!
Bethany Masterson
Bethany Masterson
2023.11.06
Reply from Travelie Group trading as Tasmania.com 2024.01.09
Thank You Bethany!
Gold City Veterinary Clinic
Gold City Veterinary Clinic
2023.11.06
Reply from Travelie Group trading as Tasmania.com 2024.01.09
Thank you for your review! We are pleased to know you enjoy your trip.
Vic Millar
Vic Millar
2023.11.01
Reply from Travelie Group trading as Tasmania.com 2024.01.09
Thank you Vic!
robert gardner
robert gardner
2023.11.01
Couldn't have asked for better. We outlined our thoughts about what we wanted to see and where we might like to go and Tasmania. com delivered in spades. Had a fantastic trouble free time in Tassie
Reply from Travelie Group trading as Tasmania.com 2024.01.09
Thank you so much Robert, we are glad you enjoyed your trip!
Joan McKitrick
Joan McKitrick
2023.11.01
Our September self drive holiday was a wonderful experience. Bookings all ready for us & extra suggestions in the app added to our enjoyment. Everything was so easy. Highlights were our Wine Glass Bay cruise, penguin tour at Bicheno & surprising Spring snow at Cradle Mountain.
Reply from Travelie Group trading as Tasmania.com 2023.11.01
Thanks so much Joan, we are glad you had a great holiday. ;)
Hilary Lauder
Hilary Lauder
2023.10.18
We recently returned from a fabulous 10 day trip to Tasmania. Our itinerary was expertly organised by Tasmania.com based on the parameters we gave them and it couldn’t have been better. Everything worked out as planned, we had the best seats in the house on our river tour and rooms with views. Plus, our itinerary came with useful extra ideas (with links) for places to stop on our self-drive trip and estimated travel times. Getting expert advice means you don’t miss the highlights and it’s much easier and quicker than organising yourself. It’s a no brainer to use their services.
Reply from Travelie Group trading as Tasmania.com 2023.10.25
Thanks Hilary! We're so glad you enjoyed your trip!
Lauren Pevy
Lauren Pevy
2023.10.09
Tasmania.com were fantastic in every regard in helping organise our recent rip to Tassie. Excellent communication and dealt with all changes promptly and efficiently. Will definitely use again.
Reply from Travelie Group trading as Tasmania.com 2023.10.25
Thanks Lauren! We hope to help you with your next trip to Tasmania.
Vic Paice
Vic Paice
2023.10.09
Just finished a fantastic trip down in Tassie. Thanks to the team at tasmania.com for arranging such a great holiday.
Reply from Travelie Group trading as Tasmania.com 2023.10.25
It's our pleasure Vic! We hope you get to Tassie again soon!