Tapestry Fine Carpet, Rug & Upholstery Cleaning Reviews

Colleen Leigh 2025.12.05

     

Great service and professional. My sofa cleaning was amazing. It looks brand new again and they offered a great follow up. Highly recommended!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.12.05

Thanks, Colleen, for taking the time to write a review. It was a pleasure to work in your beautiful home!

Leslie Bishop 2025.11.27

     

Bill did an amazing job of cleaning my area rugs as well as my stairs. Everything looks and smells great! He was very professional, and hard working, and his price is very reasonable. I highly recommend Tapestry for your carpet cleaning.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.11.27

Thanks, Leslie! I really appreciate your kind review. It was a pleasure to meet you and clean your beautiful oriental rugs.

Vancouver Island Counselling Centre for Immigrants and Refugees - VICCIR 2025.11.18

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We would like to extend a heartfelt thank-you to Bill and the team at Tapestry for their time and generous in-kind carpet-cleaning services for VICCIR. Their work was excellent, and their kindness in offering to provide future in-kind services is truly appreciated. We are very grateful for their support and highly recommend Tapestry for their professionalism and community spirit.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.11.20

Thank you, Ismat, for your kind words of appreciation! We enjoyed meeting you as well! We loved learning about the important community work VICCIR offers in Victoria! Eva and I are thrilled to support the Vancouver Island Counselling Centre for Immigrants and Refugees (VICCIR) in a small way. We hope to continue offering our complimentary commercial carpet cleaning services in the future!

Ismat Musafir 2025.11.18

     

I would like to extend a heartfelt thank-you to Bill at Tapestry for his time and generous in-kind carpet-cleaning services for VICCIR. It was a pleasure meeting Bill and his wife in person and making such a warm connection. Their work was excellent, and their kindness in offering to provide future in-kind services is truly appreciated. We are very grateful for their support and highly recommend Tapestry for their professionalism and community spirit.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.11.20

Thank you, Ismat, for your kind words of appreciation! We enjoyed meeting you as well! We loved learning about the important community work VICCIR offers in Victoria! Eva and I are thrilled to support the Vancouver Island Counselling Centre for Immigrants and Refugees (VICCIR) in a small way. We hope to continue offering our complimentary commercial carpet cleaning services in the future!

Karen Goranson 2025.10.22

recommends

From the moment I reached out to Bill he was nothing but amazing to deal with. He patiently coached me thru my query over to clean or remove wall-to-wall carpets in our new home. Bill recognized the quality in the carpet and the factors like sun fading he wouldn’t be able to correct. Bill enthusiastically explained the science of his system as he worked and ultimately did an amazing job cleaning our carpets. We were able to sleep in the room the same night and the room smelled absolutely fresh with no strong chemical odors. Bill told me I could reach out to him if I needed any extra touch ups …. Now that’s service!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.10.25

Thanks, Karen! I really appreciate your kind and thoughtful words! It was a pleasure to meet you and work in your beautiful new home.

Luke Caya 2025.09.29

     

This was first time we have had the pleasure of using Bill’s services. He was friendly, very knowledgable and did a thoroughly good job cleaning our sofa. We’ll certainly be using him again in the future and would highly recommended his services. Thanks again, Bill!!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.09.29

Thanks, Luke, for your kind and thoughtful review. It is very much appreciated!

Ann 2025.09.11

     

Bill saved our custom-made cream carpet when others said it was impossible to clean. The stains that mocked us for years are gone! It's remarkable to find such a great friendly and professional service for a reasonable price - thank you!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.09.12

Thank you, Ann, for your super kind and informative review! It was my pleasure to help restore your one-of-a-kind custom-made area rug! I highly doubt you could even find that quality today.

Danielle Michel 2025.08.22

     

Prompt, friendly service, easy to book and beautiful results.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.08.23

Thanks, Danielle! I really appreciate your kind words. Enjoy your rejuvenated area rugs!

D L 2025.07.10

     

We are so pleased with the results! This is the first time we had our wool carpet cleaned. We highly recommend Tapestry. The whole experience was seamless from booking online, to the on-time appointment and investment as advertised. Bill was friendly, knowledgeable and professional!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.07.10

Thank you, D&M, for your kind and appreciative review! I love seeing beautiful wool area rugs aging gracefully!

Nadine Vockeroth 2025.07.03

     

Exceptional results and outstanding customer service at a straightforward price. No add-ones or ‘extra’ charges and our fabric chairs look brand new. I so appreciate Bill’s attention to detail, he was on time and a pleasure to work with. I look forward to recommending them to friends and family.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.07.03

Thanks, Nadine, for taking the time to write such a thoughtful and kind review! It is very much appreciated, and it was a pleasure to work in your beautiful home!

Tam Lundy 2025.06.24

     

I highly recommend Bill Soukoreff and Tapestry. My sofa had an old tea stain that I was certain was there forever. Nope. Bill got it out, and made my sofa like new again. He's not only a highly skilled technician, but happy to share his vast knowledge of fabric and appropriate cleaning treatment. I learned a lot. And will certainly be calling him again the next time tea is spilled.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.06.25

Thanks, Tam! I appreciate your kind review! It was a pleasure to meet you. Thanks for the great conversations and book recommendations as well!

L S 2025.05.28

     

Bill is outstanding at. I have used his services previously but today he cleaned a shag carpet area rug that I thought would have to be trashed after years of dog and kid dirt, and I am so impressed. He is detailed and thorough. Another amazing service, most appreciated.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.05.29

Thanks, Laura! It was a pleasure to clean your carpets and upholstery again, as well as the area rug. I appreciate your kind review!

Sam Howard 2025.05.08

     

Really happy with the service from Tapestry Fine Carpet, Rug & Upholstery Cleaning. Bill did an excellent job cleaning my white couch — there were a few stains I wasn’t sure would come out, but he was able to remove them completely without damaging the fabric. He took the time to do multiple stain removal treatments and clearly knows what he’s doing. He was professional, friendly, and easy to work with. Definitely recommend this company if you need upholstery cleaning done right. Thanks again, Bill!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.05.08

Thanks, Sam! I really appreciate your kind words and generosity. It is so nice to work for appreciative people!

Charles Brown 2025.05.06

     

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.05.06

Thanks, Charles! It was a pleasure to clean your white wool area rug and work in your beutiful and unique home!

Carlie Maglio 2025.04.11

     

We needed Bill promptly to help deal with a situation left behind by our subletters. I am so blessed to have been referred his expertise by a dear friend. Thank you SO much for the genuine warmth and professionalism you offered in my home today. Looking forward to seeing the results on our couch as it was already looking better upon leaving our apt for the night.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.04.22

Thanks, Carlie, for the kind and thoughtful words! It was a pleasure to help restore your beautiful felt chaise sofa and meet you both.

Glyn 2025.03.31

     

May I first say, this is a totally unsolicited review. I have two 30yr old cream couches plus large pouffe in same colour which I love. it was at the point I may need to replace or reupholster them because a series of dogs had left dark marks lying against the skirt and they had been moved from a “living room” environment to a family room in the past 4 yrs therefore much heavier usage. I have had them cleaned. 3 or 4 times in the past 30 yrs they but never with these results. Thank you so very much Bill……..my couches look practically brand new!! I am beyond thrilled with the job you did in cleaning them and even more so in the monies saved as I do not have to reupholster or replace them. Thank you, thank you. , thank you.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.04.01

Thanks, Glyn, for your kindness, and for writing such a thoughtful and detailed review! I am so pleased your upholstery sofas look renewed again. It is a testament to quality furniture. It was a pleasure to work in your beautiful home!

Stef S. 2025.03.26

     

Bill was courteous, efficient, and did a fantastic job of cleaning a large wool area rug and a more delicate wool upholstered armchair that toddler pencil marks all over it. Highly recommended, will be calling him again in the future!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.03.27

Thanks, Stef, for the wonderful review! It was a pleasure for me to care for your beautiful wool area rug and accent chair. I hope your toddler forgives me for removing his work of art!

Caroline Moore 2025.02.28

     

I highly recommend Tapestry Fine Carpet, Rug & Upholstery Cleaning for your treasured furniture. The owner, Bill provided excellent service --he is both personable and professional and he provided a detailed cIean of my mid-modern Italian linen and down sofa as well as my wool chair. From the outset, Bill promptly addressed my inquiries and exhibited a high level of expertise, dedication and flexibility with scheduling. My furniture looks new again! Thank you, Caroline

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.02.28

Thanks, Caroline, for leaving such a thoughtful, detailed and generous review! It was a pleasure to clean your beautiful and natural fibre upholstery and share recommendations on other small local businesses in the historic old town of Victoria.

The Found Studio by What’s Lost and Found 2025.02.11

     

Bill is the best thing that I discovered in 2024. I swear he is such a wiz with removing stains and has been instrumental in my business. I am so grateful! He is knowledge, quick, efficient and fair!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.02.11

Thank you, Morgan, for the kind and thoughtful words! It is my pleasure to work closely with an iconic, high-quality local business such as The Found Studio, whose influence stretches far and wide! You have the perfect blend of style, substance and commitment to excellence!

Kate Ames 2025.01.31

     

I can't say enough about the fabulous service I received today. My wall to wall carpets came up beautifully plus an area carpet that I'm sure will last another 10 years. I had a sofa and a large ottoman cleaned and I am so pleased. I'll be calling again for the rooms I didn't get cleaned this time. Couldn't be happier.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.01.31

Thank you, Kate! I really appreciate your kind words! It was a pleasure to clean your beautiful tufted linen sofa and ottoman, area rug and carpets!