Tapestry Fine Carpet, Rug & Upholstery Cleaning Reviews

Darlene Gyles 2026.05.27

     

Bill did a great job cleaning our Turkish carpet. So pleased! He was also polite, knowledgeable and kind enough to move furniture so he could properly clean our carpet. The cost was very reasonable as well. Highly recommended. Tapestry will be the company we use for carpet & upholstery cleaning from now on. Oh - and Bill was very nice to our dog!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2026.05.28

Thanks, Darlene, for your kind words! I appreciate it very much! It was a pleasure to work in your beautiful home and care for your beautiful and unique Turkish rug. Oh - and it's always a treat to be greeted at the door by a sweet dog bringing me his toy! :)

Sharon-Rose McNeil 2026.05.13

     

Great job I have white dinning chairs and they came out very clean. Very happy 😃

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2026.05.14

Thanks, Sharon, for the kind words! It was a pleasure to meet you and clean your beautiful white dining chairs!

Nancy Paine 2026.04.30

     

Bill did an incredible job on very stained, high-traffic wool carpet that I thought for sure we'd have to replace. He was very careful and thorough. Highly recommended!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2026.04.30

Thanks, Nancy, for your kind review! If we can avoid replacement, then that's a win for everyone!

Lisa Rogers 2026.04.15

     

The company clean two chairs, one 3 person sofa and an area rug. All were done exceptionally well with all marks removed. I would highly recommend them

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2026.04.16

Thanks, Lisa, for your kind words! It was a pleasure to clean your melton wool chairs, velvet sofa, and wool/silk area rug in your beautiful home. Also, thanks for the great, inspiring conversation!

Heatherlea M 2026.03.18

     

Responsive, thorough and everything looks fresh and new again! Couch, chairs, rugs. Highly recommended!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2026.03.18

Thanks, Heatherlea, for your kind words! I appreciate it very much! It was a pleasure to work in your beautiful home and care for your carpet, area rugs and upholstery! Enjoyed the interesting conversation as well!

Dian Johnstone 2026.03.10

     

I have almost new wool carpet which unfortunately, was the recipient of multiple dark stains. Bill did a great job removing the stains without damaging the carpet and it looks as good as new. I heartily recommend him for restoring your wool rugs.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2026.03.11

Thanks, Dian, for the kind words! Anytime I can save wool broadloom is a good day! It was a pleasure to meet you and work in your beautiful home.

Colleen Leigh 2025.12.05

     

Great service and professional. My sofa cleaning was amazing. It looks brand new again and they offered a great follow up. Highly recommended!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.12.05

Thanks, Colleen, for taking the time to write a review. It was a pleasure to work in your beautiful home!

Leslie Bishop 2025.11.27

     

Bill did an amazing job of cleaning my area rugs as well as my stairs. Everything looks and smells great! He was very professional, and hard working, and his price is very reasonable. I highly recommend Tapestry for your carpet cleaning.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.11.27

Thanks, Leslie! I really appreciate your kind review. It was a pleasure to meet you and clean your beautiful oriental rugs.

Susan McLellan 2025.11.25

     

I am very pleased with how clean my wool carpet came up. Bill was punctual, professional, and so pleasant. Thanks for a job well done.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.11.26

Thanks, Susan, for writing a review! It was a pleasure to work in your beautiful heritage home and clean your heirloom oriental rug!

Vancouver Island Counselling Centre for Immigrants and Refugees - VICCIR 2025.11.18

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We would like to extend a heartfelt thank-you to Bill and the team at Tapestry for their time and generous in-kind carpet-cleaning services for VICCIR. Their work was excellent, and their kindness in offering to provide future in-kind services is truly appreciated. We are very grateful for their support and highly recommend Tapestry for their professionalism and community spirit.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.11.20

Thank you, Ismat, for your kind words of appreciation! We enjoyed meeting you as well! We loved learning about the important community work VICCIR offers in Victoria! Eva and I are thrilled to support the Vancouver Island Counselling Centre for Immigrants and Refugees (VICCIR) in a small way. We hope to continue offering our complimentary commercial carpet cleaning services in the future!

Ismat Musafir 2025.11.18

     

I would like to extend a heartfelt thank-you to Bill at Tapestry for his time and generous in-kind carpet-cleaning services for VICCIR. It was a pleasure meeting Bill and his wife in person and making such a warm connection. Their work was excellent, and their kindness in offering to provide future in-kind services is truly appreciated. We are very grateful for their support and highly recommend Tapestry for their professionalism and community spirit.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.11.20

Thank you, Ismat, for your kind words of appreciation! We enjoyed meeting you as well! We loved learning about the important community work VICCIR offers in Victoria! Eva and I are thrilled to support the Vancouver Island Counselling Centre for Immigrants and Refugees (VICCIR) in a small way. We hope to continue offering our complimentary commercial carpet cleaning services in the future!

Karen Goranson 2025.10.22

recommends

From the moment I reached out to Bill he was nothing but amazing to deal with. He patiently coached me thru my query over to clean or remove wall-to-wall carpets in our new home. Bill recognized the quality in the carpet and the factors like sun fading he wouldn’t be able to correct. Bill enthusiastically explained the science of his system as he worked and ultimately did an amazing job cleaning our carpets. We were able to sleep in the room the same night and the room smelled absolutely fresh with no strong chemical odors. Bill told me I could reach out to him if I needed any extra touch ups …. Now that’s service!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.10.25

Thanks, Karen! I really appreciate your kind and thoughtful words! It was a pleasure to meet you and work in your beautiful new home.

Luke Caya 2025.09.29

     

This was first time we have had the pleasure of using Bill’s services. He was friendly, very knowledgable and did a thoroughly good job cleaning our sofa. We’ll certainly be using him again in the future and would highly recommended his services. Thanks again, Bill!!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.09.29

Thanks, Luke, for your kind and thoughtful review. It is very much appreciated!

Ann 2025.09.11

     

Bill saved our custom-made cream carpet when others said it was impossible to clean. The stains that mocked us for years are gone! It's remarkable to find such a great friendly and professional service for a reasonable price - thank you!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.09.12

Thank you, Ann, for your super kind and informative review! It was my pleasure to help restore your one-of-a-kind custom-made area rug! I highly doubt you could even find that quality today.

Danielle Michel 2025.08.22

     

Prompt, friendly service, easy to book and beautiful results.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.08.23

Thanks, Danielle! I really appreciate your kind words. Enjoy your rejuvenated area rugs!

D L 2025.07.10

     

We are so pleased with the results! This is the first time we had our wool carpet cleaned. We highly recommend Tapestry. The whole experience was seamless from booking online, to the on-time appointment and investment as advertised. Bill was friendly, knowledgeable and professional!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.07.10

Thank you, D&M, for your kind and appreciative review! I love seeing beautiful wool area rugs aging gracefully!

Nadine Vockeroth 2025.07.03

     

Exceptional results and outstanding customer service at a straightforward price. No add-ones or ‘extra’ charges and our fabric chairs look brand new. I so appreciate Bill’s attention to detail, he was on time and a pleasure to work with. I look forward to recommending them to friends and family.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.07.03

Thanks, Nadine, for taking the time to write such a thoughtful and kind review! It is very much appreciated, and it was a pleasure to work in your beautiful home!

Tam Lundy 2025.06.24

     

I highly recommend Bill Soukoreff and Tapestry. My sofa had an old tea stain that I was certain was there forever. Nope. Bill got it out, and made my sofa like new again. He's not only a highly skilled technician, but happy to share his vast knowledge of fabric and appropriate cleaning treatment. I learned a lot. And will certainly be calling him again the next time tea is spilled.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.06.25

Thanks, Tam! I appreciate your kind review! It was a pleasure to meet you. Thanks for the great conversations and book recommendations as well!

L S 2025.05.28

     

Bill is outstanding at. I have used his services previously but today he cleaned a shag carpet area rug that I thought would have to be trashed after years of dog and kid dirt, and I am so impressed. He is detailed and thorough. Another amazing service, most appreciated.

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.05.29

Thanks, Laura! It was a pleasure to clean your carpets and upholstery again, as well as the area rug. I appreciate your kind review!

Sam Howard 2025.05.08

     

Really happy with the service from Tapestry Fine Carpet, Rug & Upholstery Cleaning. Bill did an excellent job cleaning my white couch — there were a few stains I wasn’t sure would come out, but he was able to remove them completely without damaging the fabric. He took the time to do multiple stain removal treatments and clearly knows what he’s doing. He was professional, friendly, and easy to work with. Definitely recommend this company if you need upholstery cleaning done right. Thanks again, Bill!

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Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2025.05.08

Thanks, Sam! I really appreciate your kind words and generosity. It is so nice to work for appreciative people!