Tapestry Fine Carpet, Rug & Upholstery Cleaning

tapestryfinecarpetcleaning.ca

Tapestry Fine Carpet, Rug & Upholstery Cleaning Reviews

Excellent rating
5.0
122 reviews Verified
Tapestry Fine Carpet, Rug & Upholstery Cleaning
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Reviews ( 122 ) 5.0

Ellen W
Ellen W
2024.07.18
Even though they couldn’t clean the outdoor item I was asking about, they took the time to provide detailed instructions on cleaning it myself. I really appreciated this level of customer service and will definitely use this company for other cleaning needs.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.07.19
Thanks, Ellen, for your kind words. I hope your project is successful! Please don't hesitate to reach out if you need more help.
Chalcea Malec
Chalcea Malec
2024.07.16
My rugs and carpets are now the cleanest thing in my home! The best.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.07.16
Thanks, Chalcea, this is the first time I received a review from a client before I even finished the job! It was a pleasure to work in your beautiful home and I appreciate your work to prepare future generations!
Ash A
Ash A
2024.07.16
We presented Bill with the unenviable task of cleaning a 12 year old cream sectional couch that has seen constant abuse from our dog and daughter, leaving it covered in stains and blotches. Bill went above and beyond to restore the couch, hitting it hard (not physically) and putting in a solid 3 hours of work to get it looking as best as he possible can, beyond what we expected possible. Bill is prompt, on time, courteous/polite, very thorough and considerate of the home he's working in. I would easily recommend Bill if anyone asked for a cleaning service!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.07.16
Thanks, Ash, for leaving a review! It was a rewarding challenge! I am so happy to have been able to exceed your expectations. Your kind review made my day!
Morgan Hass
Morgan Hass
2024.07.12
Professional, reliable, efficient and fair! Thank you for the incredible work at a great price. I will be back again and again!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.07.12
Thanks, Morgan! It was a pleasure to meet you and see your amazing new business space!
KT
KT
2024.07.04
Awesome service. Our rug turned out better than I thought possible! Highly recommend!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.07.05
Thanks, KT, for the review! I hope you are enjoying your new home!
Ron Canning
Ron Canning
2024.06.19
Great service! Incredibly personable, knowledgeable, and went above and beyond what was asked. Definitely will be using again in the future
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.06.19
Thanks, Ron, for taking the time to leave such a great review. It's always a pleasure to work with appreciative people!
Yiely Ho
Yiely Ho
2024.06.13
Bill is by far one of the kindest and most meticulous contractors I’ve ever had the pleasure of working with. His communication is impeccable, and he went above and beyond when cleaning our sofa - Bill even shaved off the pilled cushions and educated me about natural cleaning solvents! We have had the pleasure of working with Bill twice and there’s no one else I’d hire in the future with when it comes to caring for our home. Thank you so much, Bill!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.06.13
Thanks, Liekly, for taking the time to leave such a kind and thoughtful review. I am so happy to have been able to help with your upholstery and wool area rugs. It's always a pleasure to work with you and Mike!
Elizabeth
Elizabeth
2024.06.08
Thank you Bill for the excellent carpet cleaning service. This was the second time and as before I am so pleased with the results which included stain removal on a chair that he did at no extra charge. His rates are very reasonable and it is easy and fast to book a service. Highly recommended!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.06.08
Thank you, Elizabeth! I'am thrilled to hear you're pleased with our carpet and upholstery cleaning services. It's always a pleasure to serve you and see what's new in your beautiful garden. Looking forward to assisting you again!
Jane Bamara
Jane Bamara
2024.06.05
Bill did an amazing job removing stains from our couches. They’re like new again! He was so kind and honest and I will definitely be using him again. I highly recommend Tapestry!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.06.05
Thanks, Jane, for taking the time to leave a review. I am so happy to have been able to help with that challenging fabric upholstery! It was a pleasure to work in your beautiful home.
Elaine Chang
Elaine Chang
2024.05.22
Possibly the easiest 5-star review ever to write! Bill was wonderful on every level: understanding when we needed to reschedule, honest about the chances for our roached piece of furniture--for which he refused to charge us--and excellent in the thorough cleaning of our other pieces, which now have a new lease on life. He also was able to recommend an upholsterer (for the aforementioned roached piece). It's clear that Tapestry really cares about its clients and our homes in general. So affable, as well as completely professional. We will definitely want to hire him again! Thank you so much, Bill!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.23
Thank you so much for your kind words, Elaine!
Mike Eversfield
Mike Eversfield
2024.05.16
Wonderful job! 2 dogs and 12 years on our really nice sectional I wasn't holding much hope for it. Looks like new. I would highly recommend Tapestry for your furniture cleaning. Friendly and professional.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.17
Thanks, Mike! Your kind words mean a lot coming from a high-level service professional such as yourself. It was a pleasure to breathe new life into that high-quality sectional sofa.
Enter Epic
Enter Epic
2024.05.15
I would 100% recommend this company! I left a quick message about my carpet concerns and got a call back within minutes. He guaranteed that it would at least improve and if he wasnt satisfied, would return to do some touch ups at no extra cost!! Which he didn’t need to do. He got bunny stains out of the carpet! Like magic. Will definitely call him anytime we need our carpets cleaned. And was cheaper than the competition.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.15
Thanks so much for taking the time to leave such a great review, I appreciate it very much!
Bassam Bassam
Bassam Bassam
2024.05.10
Excellent Services . Bill is expert in this business , very caring and professional and provudes economic cost . I will always use them
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.10
Thanks, Bassam. I appreciate you taking the time to write such kind words!
Nancy Reason
Nancy Reason
2024.05.09
I was very pleased with the cleaning service Bill provided. The online scheduling process was easy, even when I needed to make changes to my original request. Bill arrived on time and was very pleasant. He answered all my questions before starting the work and he completed the job well within the estimated time frame. As Bill had already provided me with the price for the service, there were no surprises when he sent me the invoice. Our rugs and furniture now look and smell great. I will definitely be a repeat customer.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.10
Thanks, Nancy. I appreciate you taking the time to write such a thoughtful review. It was a pleasure to clean your beautiful upholstery and area rugs. Also, thanks for kindly thinking of the parking as well!
Laura Sleath
Laura Sleath
2024.04.26
Excellent work. Attention to detail and very reasonable prices. Bill was so professional, and my carpets look brand new.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.04.26
Thanks, Laura! I appreciate you taking the time from your very busy schedule to leave a review!
Catrin Brown
Catrin Brown
2024.04.18
I’m delighted I used Tapestry Fine Carpet for my stair, bedroom and rug cleaning. Bill was professional in every sense and clearly took great pride in his work. The result is awesome. If you’re looking for a carpet cleaner, look no further - you won’t do better.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.04.19
Thanks, Catrin, for taking the time to write such nice words! It was a pleasure working in your beautiful home.
J C Howard
J C Howard
2024.04.03
Bill from Tapestry Fine Carpet & Upholstery Cleaning just did an amazing cleaning job on our area rug and couch. They both look brand new! I am so happy with the results!!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.04.04
Thanks, JC, for taking the time to leave a review! I am so happy your beautiful Rene Cazares sectional with goose-down filled cushions and the area rug responded well to the cleaning. Thank you for the referrals and your little referral network :) I appreciate it very much!
Erica Amy
Erica Amy
2024.03.30
This is the second time I’ve used Tapestry Fine Carpet, Rug & Upholstery Cleaning and Bill is super polite, punctual and the end results are beautiful. I won’t use another company ever again. The product they use has no harsh chemical sent and leaves everything smelling fresh and clean without being over powering.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.03.31
Thanks, Erica! I love upholstery cleaning for you, as you always have a new beautiful and unique piece of furniture! I am happy to learn about Monarch Upholstery as well. They did a beautiful job of recovering your vintage chairs and counter stools.
Jenn McLean
Jenn McLean
2024.03.26
I had a wonderful experience with Bill. He was responsive, knowledgeable, thorough, and kind. An absolute pleasure to deal with. Everything from start to finish felt seamless and professional, and the price was fair. He set realistic expectations and was honest with me about what he could and couldn't do in terms of a difficult red stain on a white wool rug, and did an exceptional job of making my upholstered bed frame, couch, ottoman, and throw pillows look brand new. He paid close attention to every detail and went above and beyond to make sure everything was meticulously cleaned and cared for. He even repaired some minor cosmetic damage to my wool rug and it looks better than the day I bought it. I will definitely reach out to him whenever I need expert cleaning done, particularly for fussy or difficult fabrics.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.03.26
Wow! Thank you, Jenn, for leaving such a thoughtful, helpful, and detailed review! It was a pleasure to clean your absolutley stunning Van Gogh Designs tufted upholstered bed frame, EQ3 Cello Sofa, and knotted wool rug. Cleaning natural fibres with linen, cotton, and viscose is always challenging. The enjoyable conversation with you and your mom, made for a great afternoon!
Kathleen Hay
Kathleen Hay
2024.03.07
Our gorgeous Bensen velvet sofa needed urgent attention, and being very cautious about its care, we were so fortunate to discover and choose Tapestry. Bill answered immediately and was able to fit us in the next morning to perform an impeccable, masterful job of cleaning with great care, integrity, and with the highest quality products. Bill was superbly kind and professional, and we are thrilled to know who we can turn to when our pets have a mishap. A rare thing these days, and we are so grateful to have discovered you!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.03.07
Wow, your thoughtful and detailed feedback has left me blushing and humbled! Thank you, Kathleen for taking the time to describe your experience. It was a pleasure to work in your beutiful home, and I enjoyed the interesting conversations with you both while cleaning your stunning blue velvet sofa.