Tapestry Fine Carpet, Rug & Upholstery Cleaning

tapestryfinecarpetcleaning.ca

Tapestry Fine Carpet, Rug & Upholstery Cleaning Reviews

Excellent rating
5.0
114 reviews Verified
Tapestry Fine Carpet, Rug & Upholstery Cleaning
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Reviews ( 114 ) 5.0

Elaine Chang
Elaine Chang
2024.05.22
Possibly the easiest 5-star review ever to write! Bill was wonderful on every level: understanding when we needed to reschedule, honest about the chances for our roached piece of furniture--for which he refused to charge us--and excellent in the thorough cleaning of our other pieces, which now have a new lease on life. He also was able to recommend an upholsterer (for the aforementioned roached piece). It's clear that Tapestry really cares about its clients and our homes in general. So affable, as well as completely professional. We will definitely want to hire him again! Thank you so much, Bill!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.23
Thank you so much for your kind words, Elaine!
Mike Eversfield
Mike Eversfield
2024.05.16
Wonderful job! 2 dogs and 12 years on our really nice sectional I wasn't holding much hope for it. Looks like new. I would highly recommend Tapestry for your furniture cleaning. Friendly and professional.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.17
Thanks, Mike! Your kind words mean a lot coming from a high-level service professional such as yourself. It was a pleasure to breathe new life into that high-quality sectional sofa.
Enter Epic
Enter Epic
2024.05.15
I would 100% recommend this company! I left a quick message about my carpet concerns and got a call back within minutes. He guaranteed that it would at least improve and if he wasnt satisfied, would return to do some touch ups at no extra cost!! Which he didn’t need to do. He got bunny stains out of the carpet! Like magic. Will definitely call him anytime we need our carpets cleaned. And was cheaper than the competition.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.15
Thanks so much for taking the time to leave such a great review, I appreciate it very much!
Bassam Bassam
Bassam Bassam
2024.05.10
Excellent Services . Bill is expert in this business , very caring and professional and provudes economic cost . I will always use them
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.10
Thanks, Bassam. I appreciate you taking the time to write such kind words!
Nancy Reason
Nancy Reason
2024.05.09
I was very pleased with the cleaning service Bill provided. The online scheduling process was easy, even when I needed to make changes to my original request. Bill arrived on time and was very pleasant. He answered all my questions before starting the work and he completed the job well within the estimated time frame. As Bill had already provided me with the price for the service, there were no surprises when he sent me the invoice. Our rugs and furniture now look and smell great. I will definitely be a repeat customer.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.05.10
Thanks, Nancy. I appreciate you taking the time to write such a thoughtful review. It was a pleasure to clean your beautiful upholstery and area rugs. Also, thanks for kindly thinking of the parking as well!
Laura Sleath
Laura Sleath
2024.04.26
Excellent work. Attention to detail and very reasonable prices. Bill was so professional, and my carpets look brand new.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.04.26
Thanks, Laura! I appreciate you taking the time from your very busy schedule to leave a review!
Catrin Brown
Catrin Brown
2024.04.18
I’m delighted I used Tapestry Fine Carpet for my stair, bedroom and rug cleaning. Bill was professional in every sense and clearly took great pride in his work. The result is awesome. If you’re looking for a carpet cleaner, look no further - you won’t do better.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.04.19
Thanks, Catrin, for taking the time to write such nice words! It was a pleasure working in your beautiful home.
J C Howard
J C Howard
2024.04.03
Bill from Tapestry Fine Carpet & Upholstery Cleaning just did an amazing cleaning job on our area rug and couch. They both look brand new! I am so happy with the results!!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.04.04
Thanks, JC, for taking the time to leave a review! I am so happy your beautiful Rene Cazares sectional with goose-down filled cushions and the area rug responded well to the cleaning. Thank you for the referrals and your little referral network :) I appreciate it very much!
Erica Amy
Erica Amy
2024.03.30
This is the second time I’ve used Tapestry Fine Carpet, Rug & Upholstery Cleaning and Bill is super polite, punctual and the end results are beautiful. I won’t use another company ever again. The product they use has no harsh chemical sent and leaves everything smelling fresh and clean without being over powering.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.03.31
Thanks, Erica! I love upholstery cleaning for you, as you always have a new beautiful and unique piece of furniture! I am happy to learn about Monarch Upholstery as well. They did a beautiful job of recovering your vintage chairs and counter stools.
Jenn McLean
Jenn McLean
2024.03.26
I had a wonderful experience with Bill. He was responsive, knowledgeable, thorough, and kind. An absolute pleasure to deal with. Everything from start to finish felt seamless and professional, and the price was fair. He set realistic expectations and was honest with me about what he could and couldn't do in terms of a difficult red stain on a white wool rug, and did an exceptional job of making my upholstered bed frame, couch, ottoman, and throw pillows look brand new. He paid close attention to every detail and went above and beyond to make sure everything was meticulously cleaned and cared for. He even repaired some minor cosmetic damage to my wool rug and it looks better than the day I bought it. I will definitely reach out to him whenever I need expert cleaning done, particularly for fussy or difficult fabrics.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.03.26
Wow! Thank you, Jenn, for leaving such a thoughtful, helpful, and detailed review! It was a pleasure to clean your absolutley stunning Van Gogh Designs tufted upholstered bed frame, EQ3 Cello Sofa, and knotted wool rug. Cleaning natural fibres with linen, cotton, and viscose is always challenging. The enjoyable conversation with you and your mom, made for a great afternoon!
Kathleen Hay
Kathleen Hay
2024.03.07
Our gorgeous Bensen velvet sofa needed urgent attention, and being very cautious about its care, we were so fortunate to discover and choose Tapestry. Bill answered immediately and was able to fit us in the next morning to perform an impeccable, masterful job of cleaning with great care, integrity, and with the highest quality products. Bill was superbly kind and professional, and we are thrilled to know who we can turn to when our pets have a mishap. A rare thing these days, and we are so grateful to have discovered you!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.03.07
Wow, your thoughtful and detailed feedback has left me blushing and humbled! Thank you, Kathleen for taking the time to describe your experience. It was a pleasure to work in your beutiful home, and I enjoyed the interesting conversations with you both while cleaning your stunning blue velvet sofa.
Fran Pauze
Fran Pauze
2024.02.28
Excellent job. All the stains came out. Very affordable and professional. We will call again for our new place as needed.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.02.28
Thank you, Fran, for taking the time to write a review! Enjoy your new home!
Jessica Tweedhope
Jessica Tweedhope
2024.02.16
we had an awesome experience with Tapestry! everything from booking the service to when they arrived and the quality of the clean was easy and 10/10. we would not hesitate to book them again and will definitely recommend to others.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.02.16
Thanks Jessica! I really appreciate your kind words. It was a pleasure to work in your beautiful home!
Megan Stuart
Megan Stuart
2024.02.08
I decided to use Tapestry primarily because of the positive online reviews and now, I really know why they're so deserving. Bill's communication, superb customer service (he exemplifies 'friendly professionalism'), courtesy, knowledge of his craft, and efficiency is top-tier! My large area rug is looking brand new again and I'm so happy with the carpet cleaning :). Many thanks Tapestry Fine Carpet, Rug & Upholstery! I'll be recommending you to friends and neighbours!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.02.09
Thanks Megan! I'am thrilled to hear your positive feedback and that you're satisfied with the carpet and area rug cleaning! Hope your new place feels more like home now.
Natalie Barlow
Natalie Barlow
2024.01.10
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2024.01.10
Thanks Natalie!
R Rodriguez
R Rodriguez
2023.12.20
Excellent job! Arrived on time and was very professional, even wore booties throughout the area! Thank You! We had a wool carpeted room and stairs that had never been cleaned and it looks brand new! 10/10
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2023.12.20
Thank you, for taking the time to write a review! It was a pleasure to work in your beautiful home and care for your wool broadloom carpet!
Laurie Atkins
Laurie Atkins
2023.12.13
Bill cleaned two tub chairs and an ottoman for us and we could not be happier with the results. He was extremely courteous and professional and we very much appreciated his stellar customer service, something that seems so rare these days. We also appreciate the environmentally safe products Bill uses, no harsh chemicals! He even follows up.....within the next day or so to see that we are satisfied with the after drying period results. If we could give him 10 stars, we would! Tapestry is without a doubt the best carpet cleaning service we have ever used and Bill is the best cleaning technician!
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2023.12.13
Thank you, Laurie, for taking the time to leave such a great review! I am blushing!
Chris
Chris
2023.10.27
Positive
Professionalism
Punctuality
Responsiveness
Bill from Tapestry was super fast at a response. Great communication skills. Also came same day to save the day. Looks brand new. Thanks again.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2023.10.30
Thanks, Chris, for taking the time to leave a review! Saving the day makes me happy!
Paul Altilia
Paul Altilia
2023.10.25
On time and the work was effective.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2023.10.30
Thanks, Paul, for taking the time to leave a review! It was a pleasure to work in your beautiful home!
Jonathan Arslan
Jonathan Arslan
2023.10.19
Rug and couch look and feel great! Thank you.
Reply from Tapestry Fine Carpet, Rug & Upholstery Cleaning 2023.10.20
Thank you, Jonathan! It was a pleasure to care for your beautiful heirloom Persian rug that will last for generations!