Verified Company
Es war ein schönes Erlebnis, alles stimmig und super freundliches Personal.
Wir empfehlen nur ein paar Kleinigkeiten: mehr Kleiderhaken im wellnest Innenbereich und bitte reinigt die Polster in der Wartelounge.
Sonst alles super.
Pool war toll saune perfekt vorgeheizt (man wird vorhergefragt lieber 60, 75 oder 90 Grad.).
Das Peeling und die Aufgüsse riechen gut nicht aufdringlich.
Die "Nester" sind stilvoll und bieten tolle entspannungsmomente, toll finde ich die vielen Modi zwischen denen man wählen kann.
Bisschen frech ist der Rauswurf vom Zimmer selbst wird 15min vorher durch Computerstimme das Ende angekündigt und dann kurz vor Ablauf richtig gestresst.
Licht heller gemacht der Whirlpool leert sich und Man könnte sich etwas gedrängt fühlen. Aber ich war so entspannt das ich dennoch den Checkout geschafft habe und noch einen Gutschein für 10% bekam
Immer wieder
Overall, my view is this hotel is at a 4.5* level based on an Asian standard, and a 5* hotel if one were to compare to a Western standard. Plus points: the rooms are clean and fairly well maintained. Minor peeves that made me deduct a star off my review is the overcrowded environment and average check-in experience based on hotel membership status.
Breakfast had a decent spread but expect plenty of carbs on offer! The variety through the days can be monotonous; we stayed for 4 nights and found the breakfast variety was a case of 'either/ or', alternating between each day. Another downside was the occasional stained ?dirty tableware encountered a few occasions. I saw flies hovering around the food on two days and wasn't too impressed, but yes - the spread is pretty impressive. The hotel lobby lounge serves proper restaurant quality food though service was slow when we visited.
There is a well-equipped gym, sauna and pool. The steam room was under repair when we had visited.
Overall, hotel staff were polite.
Also, the hotel offers a shuttle service to Orchard Road and back. Location wise, it is about a 10-15 minute walk to Orchard Road where one can spectate upon Christmas lights and the local shops.
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Capacity Asia event was held in here.2025 came again, nice venue. It will bring me a lot of memories.
Reply from ***TANTRAHOME® MASSAGE***
2023.12.14
Dear Charles Yan
Thank you for taking the time to leave your ranking of your recent visit.
My team and I look forward to welcoming you again in the new future.
Sincerely with best regards
John Rice
General Manager
Thank you for taking the time to leave your ranking of your recent visit.
My team and I look forward to welcoming you again in the new future.
Sincerely with best regards
John Rice
General Manager
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Mi visita al hammam fue una experiencia relajante. Desde el primer momento, el ambiente transmitía paz, decoración cuidada, las instalaciones eran muy cómodas y permitían disfrutar de cada fase del ritual sin prisas ni agobios.
El personal fue amable y profesional. Sin duda, un lugar perfecto para desconectar. Totalmente recomendado!
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The worst ever treatment we faced right from the entrance the security Algerian guy called Malik bumped into us and when we got in we asked for a sales person to help us they ignored us and again he cane asking us to go to the reception instead of sending us some1 to assist us. The Moroccan lady was also rude. Though we spent a lot still the attitude of the staff was unpleasant with us. Never going back to this store ever
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