Southwest maid llc

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Southwest maid llc Reviews

Excellent rating
4.9
70 reviews Verified
Southwest maid llc
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Reviews ( 70 ) 4.9

Lisa He
Lisa He
2024.07.19
They did a move-out cleaning, the day before I had to hand back the townhome. Cleaners showed up almost three hours late, due to flat tire. They broke the dryer connections, did not tell me, I found the broken connector after they left. The person on the text/phone (owner?) told me it is an easy fix, so I should fix it myself. I tried, but couldn't. Then they offered to fix it, in a few days. But my handover is 8am next day. After a lot of back and forth, they agreed to come over 7am to fix it. 7am next day, I waited and waited, never showed up. They then told me to ask the landlord to allow them to come back at a later date to fix the connection. Like I am gonna believe them after so many lies.
Reply from Southwest maid llc 2024.07.20
I'm sorry that you feel this way. We offered to come back to attach the vent to the dryer after it feel off when the ladies pulled it out to clean behind it, but because of time constraints it couldn't be done at 9pm nor 7am. We offered to come back after 9am and you refused. You rated us based on dryer connection, not on the quality of work that was preformed in your home. Being a service job and driving to different locations we can't always be on time. It's something that we strive for but based on flat tires, traffic or other jobs, we arent always. We try our best to be ontime but sometimes it's not always honored.
Chuka Okechukwu
Chuka Okechukwu
2024.07.17
They are amazing and super detailed. Thank you!
Reply from Southwest maid llc 2024.07.21
Thanks we appreciate your review!
Mr. Lucky Himself
Mr. Lucky Himself
2024.06.27
WOW! What an amazing job they did! I finally LOVE my house again! The crew were very thorough and precise! Great prices! Great work and great people! Money well spent! I WILL BE patronizing them on a regular basis from hereforward! Thanks again!
Reply from Southwest maid llc 2024.06.27
Thanks! we appreciate your business. I'm very happy that we could help!
Paul Meaney
Paul Meaney
2024.06.07
These ladies did a fantastic job. I’ll definitely be using this company again.
Reply from Southwest maid llc 2024.06.08
Thank you! We are glad to help!
Kaylan Howard
Kaylan Howard
2024.06.06
Miracle workers. I arranged the service with them for a family member that had recently had medical issues and needed to come home to a clean home. It was not an easy task, but am thankful to have found SW maids. They were incredibly responsive, did spectacular work, and were more than reasonable. Highly recommend!!
Reply from Southwest maid llc 2024.06.07
Thanks we were very happy to help!
Emra Donmez
Emra Donmez
2024.05.31
Asha and her team are great and very professional. They clean, organize, and do whatever type of cleaning you may need without hesitation :)
Reply from Southwest maid llc 2024.06.01
Thanks! We appreciate your business 🙂
Bungluna
Bungluna
2024.05.17
Very thorough spring cleaning job.
Reply from Southwest maid llc 2024.05.18
Thanks we appreciate your business!
Doris H
Doris H
2024.05.15
Excellent work you made girls. Great team. Very professional. I am very satisfied. I will call you again. Thanks a lot 🙏
Reply from Southwest maid llc 2024.05.16
Thanks so much.. I'm glad that you're happy with the services
Ernestine Johnson
Ernestine Johnson
2024.05.07
Reply from Southwest maid llc 2024.07.21
Thanks for your review. We appreciate your business!
Amareazraa
Amareazraa
2024.05.01
Reply from Southwest maid llc 2024.07.21
Thanks for the review, we appreciate your business!
Mia Davis
Mia Davis
2024.04.30
Southwest maids always makes my home shine! I love the fresh when I walk in after they’ve been there!
Reply from Southwest maid llc 2024.04.30
Thank you. We appreciate your business
Maryam Haroon
Maryam Haroon
2024.04.28
Reply from Southwest maid llc 2024.07.21
Thanks, we appreciate your review!
Tiffanie Boutte
Tiffanie Boutte
2024.04.28
Very pleased with everything! They cleaned a leased home I moved out of from top to bottom. Even the refrigerator and, stove were left sparkling. Would highly recommend and thank you for your attention to detail…
Reply from Southwest maid llc 2024.05.01
Thank you! We appreciate your recommendation 🙏
Ainee Tabani
Ainee Tabani
2024.04.28
Reply from Southwest maid llc 2024.07.21
Thank you, we appreciate your business!
Omar
Omar
2024.04.28
They do amazing work at a good price.
Reply from Southwest maid llc 2024.07.21
Thanks we appreciate your business!
Amna Ali
Amna Ali
2024.03.02
A big weight has been lifted off my shoulders. I’m so happy to have finally found the cleaning service that I’m 100% satisfied with. The communication was excellent. I was informed when the team would arrive and informed again when they were running a little late. Since we didn’t get our house professionally cleaned in a couple of years or so, I didn’t realize how much of build-up we had. But the cleaners were very thorough, took care of all corners of the house! After they left, my lil daughter commented “wow! The kitchen looks new”. The whole house looked amazing. Can’t thank them enough and looking forward to our next appointment with them.
Reply from Southwest maid llc 2024.03.02
Thank you for the review. I'm happy you were impressed with the service. We look forward to continue working with you!
Enriq Gates
Enriq Gates
2024.02.09
Impeccable service and does good business.
Reply from Southwest maid llc 2023.12.21
Thanks foe the review
Wajiha Jaffri
Wajiha Jaffri
2024.01.06
Excellent service, cleans my house just the way I like it
Reply from Southwest maid llc 2024.01.06
Thank you! We appreciate your and love cleaning your home!
Seyma Ozdemir
Seyma Ozdemir
2023.12.22
Always on time and reliable cleaning. Love the owner Aisha. She is very flexible and work around your schedule!
Reply from Southwest maid llc 2023.12.23
Thanks for the review I really appreciate your business!
Happy Kumari
Happy Kumari
2023.12.22
Great service and very flexible about timings. I would definitely recommend this service.
Reply from Southwest maid llc 2023.12.22
Thank you