Swan Valley Retreat

Swan Valley Retreat Reviews

Excellent rating
     
5.0 | 888 reviews
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Swan Valley Retreat
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5.0

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Steven Green
Steven Green 2025.11.25
     
I was taken to the Swan valley retreat to celebrate my 70th birthday as a surprise,by my wife . The staff were welcoming to facility is amazing. I had a massage from a young lady named Kayla I think and she was amazing as well she seemed to know exactly the pints that required special attention a most relaxing stay altogether
Roberto Colonetti
Roberto Colonetti 2025.11.20
     
We spent two delightful days at The Swan Valley Retreat, a serene oasis nestled in nature. Located in a tranquil area, the resort offers an idyllic setting with a picturesque pond in front of the chalets, home to charming alpacas and sheep. We chose to stay at The Wine Barrel, the most prestigious accommodation, and it was well worth the investment. The journey from the reception to the chalet, about 60-70 meters, is made by golf cart, enhancing the sense of exclusivity. Along the way, you encounter an elegant barrel sauna with a view of the pond, providing a perfect prelude to the comfort of the chalet. The entrance to The Wine Barrel welcomes guests with a comfortable sofa and a stunning wooden hot tub, also overlooking the pond. The chalet's architecture, with its impressive high wooden arch, creates a sense of spaciousness and warmth. The motorized technology for the curtains ensures privacy and convenience. Upon arrival, we found a welcome bottle and a cheese platter in the refrigerator. We suggest enhancing the presentation, perhaps by placing the bottle in an ice bucket and presenting the cheeses without plastic, for a more refined touch. A more upscale selection of crackers would also be desirable. The room is large, with an extremely comfortable bed and a 60-inch TV already set up with Netflix, a detail we greatly appreciated. The kitchenette is functional for making coffee or tea, although some options are not included in the price. The bathroom, spacious and luxurious, features double sinks, a bathtub with a TV in front, and a long, well-equipped shower. Small improvements like adding two headrests in the bathtub could further elevate the experience. Breakfasts, abundant and included in the stay, offer a sweet option. However, the plastic used to cover the dishes could be avoided. One idea might be to create a dedicated breakfast area with a lake view for a more relaxing and less self-service experience. Regarding privacy, a system of external boxes for the delivery of breakfasts and towels could be useful, avoiding intrusions and ensuring discretion. Despite some suggestions for improvement, our experience was very positive. We highly recommend The Swan Valley Retreat for a romantic getaway or a rejuvenating break. A bit more warmth at reception would be the final touch for a perfect welcome.
pamela guerinoni
pamela guerinoni 2025.11.18
     
We stayed in the Wine Barrel room to celebrate our 25th wedding anniversary. While the room itself is beautiful, spacious, and very unique, I cannot say it was worth the $1,000 per night price tag. Privacy is the biggest issue. The outdoor amenities are fully exposed. To use the sauna, anyone in the parking lot can see you, and throughout our stay I noticed guests coming for spa treatments walking around the property with a clear view of our space. This was definitely not the level of privacy we expected. In the morning, the outdoor area is in full sun, making it uncomfortable to sit outside or enjoy breakfast. A simple umbrella or shade would make a big difference. Breakfast was also inconvenient. They bring it to your room, which sounds nice in theory, but in reality we were caught still in bed. I would much prefer being able to pick it up ourselves when we’re ready. Service could be improved. At check-in, the staff could have been more welcoming. A smile would have gone a long way, especially considering the premium price of the room. Small details were disappointing. One of the bathrobes had a hole, and the slippers provided felt very cheap. These details matter at this price level. The property is also located along the airport corridor, so you see planes landing throughout the day. My husband loved that, but it may not be for everyone. Overall, although the room itself is stunning, the lack of privacy and the several inconveniences mean we would not return. There are better options in the area that offer more comfort and seclusion for the same—or even lower—price.
Tanya Beverly
Tanya Beverly 2025.11.14
     
This retreat was one of the nicest I have been to. Beautiful surroundings and lovely staff. Very much a hidden gem.
Nickie Letelier
Nickie Letelier 2025.11.13
     
Our second time here. Amazing as always. Thank you.
Amanda Welschbillig
Amanda Welschbillig 2025.11.12
     
Exceptional experience! Came for a facial and feel like I got so much more than I expected. Truly a retreat!
Katie Bateman
Katie Bateman 2025.11.12
     
I regularly visit Swan Valley Retreat to be treated to the most beautiful and relaxing massage. The peaceful environment, professional and friendly staff always make it a blissful experience.
Colette Vujacic
Colette Vujacic 2025.11.09
     
Gorgeous location and a very well planned out retreat. I didn’t want to leave! I loved being able to sit and drink my tea/coffee while I looked out onto the property. Extremely peaceful and a gorgeous way to end the experience. I’ll definitely be back!
Shannon Thomson
Shannon Thomson 2025.11.08
     
I had a pregnancy massage and facial today and honestly didn’t want it to end! 😅 Emma did an incredible job - I felt so relaxed and comfortable the entire time. The retreat itself was beautiful and had such a calming atmosphere. Highly recommend to anyone looking for a peaceful, pampering experience!
Kimberley Adamson
Kimberley Adamson 2025.11.01
     
Amazing place, experience was so relaxing the ladies were very attentive! Will 100% be back
Susan Bettella
Susan Bettella 2025.10.29
     
I had an amazing facial. So relaxing and the head massage and arm and hand massage were also amazing. After I finished I was directed out to a cabin for a refreshment and sat there looking over the lake. Thank you Nicole, I loved the whole experiment Sue
Rae P
Rae P 2025.10.25
     
I have been for the ladies package massage and facial 4 times in the last few years and each visit has been faultless. The communication, customer service, treatment itself, environment, food was all superb.
Kellie Emmins
Kellie Emmins 2025.10.24
     
We booked the two-and-a-half-hour Ladies Package, which included a full body massage and a 30-minute facial — and from start to finish, it was fantastic. The therapists were professional and really knew what they were doing. The pressure was perfect, and the oils and scents they used were divine. After our treatments, we enjoyed an hour of grazing and champagne overlooking the beautiful property. It was the perfect way to unwind — so peaceful and relaxing. The cabana area was beautifully set up with air conditioning, tea, coffee, and a calm, tranquil atmosphere. Everything was thoughtfully done, and it truly felt like a luxury escape. Highly recommend Swan Valley Retreat for anyone wanting to relax, recharge, and be completely pampered!
Freya VanDerSteen
Freya VanDerSteen 2025.10.19
     
The retreat and staff are absolutely amazing! Definitely will be coming back and recommending to people. A perfect idea for gifts with Christmas coming up as well. Emma completed my services and she was so kind and helpful! Thank you for making the experience such a positive one 🤗
Melanie Marland
Melanie Marland 2025.10.18
     
Beautiful location, lovely staff and superb massage. Loved the whole experience.
Cristina Hockey
Cristina Hockey 2025.10.16
     
A most pleasant massage at a perfect location. Highly recommend it.
Criszia V.
Criszia V. 2025.10.16
     
Such a relaxing and scenic place. My facial was so calming I almost fell asleep haha and my skin looked great and felt nice afterwards. Also, incredible customer service - reliable and attentively listens to your quieries. Would definitely recommend ⭐
Vanessa De Souza
Vanessa De Souza 2025.10.08
     
Firstly BEST massages we have ever had THANK YOU 🥰 Fantastic location with stunning view, not to mention the lovely staff. Just when you think it couldn’t get better after the heavenly massage, they set you up in your own cosy lounging area with SCRUMPTIOUS fresh scones hot cuppa of your choice and cheese platter 😍🙌 🤤 what an experience!!! Ness & Lea
Leanne Cullum
Leanne Cullum 2025.10.08
     
BEST massage I have ever had!! The location, and views are stunning…and the service was amazing. Great little treat for yourself or for a girls get away. Highly recommend ☺️

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