Swansea Home Improvements Reviews

Andrew Mott 2025.11.25

     

Swansea Home Improvements supplied and fitted a new kitchen this month. From the initial meeting with Steve to the end result is really good. Kerry and Chris fitted the kitchen and organised all the trades. A new kitchen by past experience is probably one of the worst inconveniences, but this installation was so smooth. They did a cracking job and we are really happy with the quality of the kitchen and the fit. There were two tiny niggles about the process a which potentially could have reduced the review to a 4. Firstly, it took a number of calls to the store to get a final price after we had made some changes to the plan, and secondly, we had asked for telescopic shelves in the oven that didn’t materialise. That said, they are very minor issues. We would certainly go back to them should we need a new kitchen in the future.

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Reply from Swansea Home Improvements 2025.11.25

Hi Andrew. Thank you for leaving your kind review and we are thrilled that you are so pleased with the finished job.
Your installation involved a complete multi trade which Kerry and Chris are so competent at carrying out.
Unfortunately due to unforeseen circumstances I had to take some time off work just following your visit to the showroom to make some changes to your layout and as such those changes and the revised costs could not be done until my return as it is only myself that completes that task.
It seems as if I did not get the message re your telescopic shelves but rest assured I will now follow up tomorrow and will ensure your request is given immediate attention.
Steve and Dawn

Leighton Lewis 2025.11.21

     

Brilliant work by Dave and Service by Swansea Home Improvements, thank you

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Reply from Swansea Home Improvements 2025.11.21

Thanks Leighton , it has been a pleasure and so pleased you are thrilled with the finished job.
We are lucky having excellent fitters like Dave who strive for perfection on all of their kitchen and bedroom installations.
Steve and Dawn

Linda Mccay 2025.11.19

     

An excellent service from ordering all the way through to completion of the kitchen. Very helpful workmen

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Reply from Swansea Home Improvements 2025.11.19

Thank you Linda for your great review and so pleased you are delighted with the finished job.
steve and dawn

Cathy Taylor 2025.11.12

     

Steve and Dawn were a great help in selecting and redesigning our kitchen space and the fitters (Kerry & Chris) were amazing - nothing was too much trouble for them and they did a great job! Thanks all 👍😊

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Reply from Swansea Home Improvements 2025.11.12

Thanks Cathy for such a lovely review and so pleased you are so happy with the finished job. We are very fortunate in having fantastic fitters like Kerry and Chris working on our behalf .
Steve and Dawn

Marcia Smith 2025.10.16

     

I recently had replacement made to measure doors & drawer fronts in 2 bedrooms . Really good quality product and fantastic service, even made suggestions about adapting existing items to suit the space. I’ve been in the bathroom & kitchen trade for over 40 years so I know if a product and service is good. I can honestly say I was very impressed by the attention to detail of advice, quality of items and of course the fitting . Thank you again Steve for your help and advice and Dave Evans for your expertise on the installation .

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Reply from Swansea Home Improvements 2025.10.16

Thank you for your kind words and so pleased you are happy with the completed bedrooms.
It has been a pleasure working with yourself and Bryan on this project.
We are very fortunate to have superb fitters like Dave Evans who always aim for perfection resulting in over 85% of our new order coming by way of recommendation.
Steve and Dawn

Vannor Dg 2025.07.01

     

Our new kitchen was completed yesterday and we couldn't be happier. Everything from Steve's initial visit and quote, to visiting the showroom to select the cupboards and appliances with Dawn and the actual fit by Danny was a joy. Danny the fitter was helpful and suggested lots of little changes and was happy to fit in any changes we wanted. The end result is a beautifully fitted kitchen that will probably outlast us. I couldn't recommend Swansea Home Improvements more.

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Reply from Swansea Home Improvements 2025.07.01

Thank you so much for such a great review. We are so lucky having fitters like Danny and having Dawn in our showroom who is with our customers throughout the process.
Thank you also for already referring ourselves to your neighbour.
Steve

Simon 2025.07.01

     

New kitchen Our new kitchen was completed yesterday and we couldn't be happier. Everything from Steve's initial visit and quote, to visiting the showroom to select the cupboards and appliances with Dawn and the actual fit by Danny was a joy. Danny the fitter was helpful and suggested lots of little changes and was happy to fit in any changes we wanted. The end result is a beautifully fitted kitchen that will probably outlast us. I couldn't recommend Swansea Home Improvements more.

Date of experience: 30 June, 2025

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Liz Hopkins 2025.06.18

     

We recently had a kitchen renovation with Swansea home improvements.we couldn’t be more pleased with the end results. We were recommended the company by a friend and we would certainly highly recommend them to friends and family.A big Thank you to Kerry and his team who were great workers and co ordinated everything from start to finish.Thank you to Steve who came out to plan and Dawn who was helpful choosing extras.Quartz work tops were measured ,fitted and supplied by Leighton Rees of Penclawdd who also did an amazing job.So a big Thank-you to all. Liz and Lyndon Hopkins.

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Reply from Swansea Home Improvements 2025.06.19

Thank you for such a glowing review Liz.
Recommendation accounts for over 80% of our new orders.
We are lucky to have exceptional fitters like Kerry installing for us.
Steve and Dawn

Simon Jones 2025.06.10

     

Absolutely first class! Been dealing with Steve for years. A true professional. Quality product. with excellent workmanship and even better customer service. HIGHLY RECOMMEND!

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Reply from Swansea Home Improvements 2025.06.10

Thank you for your kind words and thank you for not only your repeat business but for continually recommending friends and family to ourselves since we did your original job almost thirty years ago.
Steve and Dawn

David Stroud 2025.06.07

     

We have been very impressed with the whole team, from initial chats with Dawn (ably helped by Marcia), the visit, with a huge range of samples, for measuring and estimating by Steve but especially the 2 Daves who did all the fitting of doors, handles, plinths, cornices, worktops, breakfast bar, plumbing (sink and tap), lighting and other electrical bits. They were all absolutely fantastic from start to finish. Their professionalism and attention to detail was superb. The years of experience and knowledge they have amassed, made the whole process much smoother for us. Their advice was always sound and well reasoned which is reflected in the final result. There were a couple of minor issues, which were beyond their control, but they were resolved quickly and to our complete satisfaction. The total cost was brilliant value for money given the extremely high quality materials, workmanship and service. We couldn't be more delighted with our finished kitchen and utility room. Our friends and family have been amazed by the transformation and we thoroughly recommend Swansea Home Improvements to anyone thinking of updating their kitchen.

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Reply from Swansea Home Improvements 2025.06.07

Thank you David for such a superb review.It has been a pleasure working with you both on this project. We are very fortunate to have fantastic fitters like the two Daves who are highly skilled and as you now know are also perfectionists.
Thank you again for your order
steve and Dawn.

Jacqueline Rees 2025.06.01

     

We looked at lots of companies for a new kitchen for our new extension, we were recommended Swansea Home Improvements . From start to finish they didn't disappoint. Steve came out to the house with samples , talked us through the process, listened to the vision I had in mind and made it come to life ! Nothing was too much trouble, the fitters we had were amazing! The attention to detail was brilliant and they were meticulous. All throughout the service was excellent, efficient , professional and most of all top quality , there is no "hard sell " just honesty and professionalism.

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Reply from Swansea Home Improvements 2025.06.01

Thank you for your kind comments and for sending the images of your finished kitchen that looks superb , as i told you it would.
Thank you also for recommending ourselves to your friend , your support is very much appreciated.
Steve and Dawn

Sue Barrow 2025.05.27

     

Transformation ! Fantastic service from Steve & Dawn on our recent kitchen transformation, from patient planning and advising, to project completion. Dave T’s highly skilled and meticulous craftsmanship realised the vision and went beyond our expectations. Thank you all so much, would highly recommend!

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Reply from Swansea Home Improvements 2025.05.29

Thank you so much Sue, for trusting ourselves once again on your major home improvement project, some years after doing your kitchen at your last address.

To see so many old customers making a repeat purchase is a testament to the incredible Kitchen we offer to all customers and the fantastic fitters we have, such as Dave Thomas, who are perfectionists in their trade.

Steve and Dawn

Daniel Davies 2025.05.25

     

Myself and numerous family members have had kitchens from Steve over the years and we have never had a problem. Always quality products (plenty of choice and guidance in their showroom) , fitted expertly. Whenever we had any questions they were easy to get hold of and help with whatever questions. Would definitely recommend to anybody looking for a new kitchen, and no doubt myself or my family will use them again in the future

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Reply from Swansea Home Improvements 2025.05.25

Thank you Dan for your great review.
I believe we have now fitted over a dozen kitchens and bedrooms for members of your family over the last 38yrs we have been in business.
It’s a proud boast that 81.5% of new orders over the last twelve months have come from referrals
Steve and Dawn

rosemary evans 2025.05.24

     

Thrilled with our new kitchen, everything went smoothly, Andrew and excellent fitter, nothing too much trouble and great attention to detail

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Reply from Swansea Home Improvements 2025.05.24

Thanks for your great review.

So nice of you and Len to get ourselves to carry out a second major home improvement project for you, over thirty years since we did the first.

Steve and Dawn

Judith Holmes 2025.05.16

     

Really pleased with my refurbished kitchen. Quality goods and excellent workmanship. Would highly recommend Steve and his team at Swansea Home Improvements. Judith Pontardawe

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Reply from Swansea Home Improvements 2025.05.16

Thank you Judith for your great comments. It has been a pleasure to help you with your kitchen project.

Steve and Dawn

Tina Davies 2025.05.11

     

Excellent service from start to finish Steve and Dawn for design. Commutation was excellent and the fitters Dave & Dave were simply the best nothing was too much trouble thank you all for an amazing kitchen 😍

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Reply from Swansea Home Improvements 2025.05.11

Thank you Tina for such a lovely review and so pleased you are delighted with your kitchen.
We are very fortunate having so many superb fitters like the two daves which is one of the reasons over 80% of our new orders come as a result of customer referral.
Steve and Dawn

Nichola Matthews 2025.05.01

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Swansea Home Improvements recently completed a full renovation of my kitchen, and I couldn't be more delighted with the results. From start to finish, the experience was excellent. From our first consultation with Dawn and Steve it was clear that Swansea Home Improvements had the knowledge and the experience to bring our vision to life. The team was attentive, listening to our ideas and providing valuable input to improve them. One of the standout aspects of working with Swansea Home Improvements was their dedication to customer satisfaction. They were always readily available to address any questions or concerns and their friendly and approachable manner made the experience as stress-free and enjoyable as possible. We were very fortunate to have Dave Thomas assigned as our project manager and he efficiently coordinated the entire project and liaised with Paul the plasterer and Rob the electrician to ensure that the phases of the project were carried out in a timely way. The quality of Dave’s workmanship is outstanding and despite the extensive nature of the renovation every piece of work was done with a level of care that exceeded my expectations. Dave took the time to ensure that everything was perfect, resulting in a kitchen that is functional and stunning. Steve recommended we purchase quartz worktops from Leighton Rees and I am so glad we did, they are so beautiful and sparkly and I love them! Leighton and the team are fantastic. I am thrilled with my new kitchen and cannot recommend Swansea Home Improvements highly enough. Their professionalism, exceptional craftsmanship, and commitment to customer satisfaction make them the best choice for anyone looking to transform their kitchen. If you are considering a kitchen renovation, look no further than Swansea Home Improvements – they will exceed your expectations in every way!

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Reply from Swansea Home Improvements 2025.05.08

Wow! Thank you so much Nichola.
Your kitchen looks as stunning as we promised it would.
I know you were recommended to us by another of our happy customers, thank you again for choosing ourselves as your preferred supplier.
Dave Thomas is an incredible fitter and his attention to detail clearly shows.
Steve and Dawn

Nichola Matthews 2025.05.01

     

Swansea Home Improvements recently completed a full renovation of my kitchen, and I couldn't be more delighted with the results. From start to finish, the experience was excellent. From our first consultation with Dawn and Steve it was clear that Swansea Home Improvements had the knowledge and the experience to bring our vision to life. The team was attentive, listening to our ideas and providing valuable input to improve them. One of the standout aspects of working with Swansea Home Improvements was their dedication to customer satisfaction. They were always readily available to address any questions or concerns and their friendly and approachable manner made the experience as stress-free and enjoyable as possible. We were very fortunate to have Dave Thomas assigned as our project manager and he efficiently coordinated the entire project and liaised with Paul the plasterer and Rob the electrician to ensure that the phases of the project were carried out in a timely way. The quality of Dave’s workmanship is outstanding and despite the extensive nature of the renovation every piece of work was done with a level of care that exceeded my expectations. Dave took the time to ensure that everything was perfect, resulting in a kitchen that is functional and stunning. Steve recommended we purchase quartz worktops from Leighton Rees and I am so glad we did, they are so beautiful and sparkly and I love them! Leighton and the team are fantastic. I am thrilled with my new kitchen and cannot recommend Swansea Home Improvements highly enough. Their professionalism, exceptional craftsmanship, and commitment to customer satisfaction make them the best choice for anyone looking to transform their kitchen. If you are considering a kitchen renovation, look no further than Swansea Home Improvements – they will exceed your expectations in every way!

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Reply from Swansea Home Improvements 2025.05.01

Wow! Thank you so much Nichola.
Your kitchen looks as stunning as we promised it would.
I know you were recommended to us by another of our happy customers, thank you again for choosing ourselves as your preferred supplier.
Dave Thomas is an incredible fitter and his attention to detail clearly shows.
Steve and Dawn

Paula Dimond 2025.04.24

     

Excellent service, great quality kitchen - would highly recommend Swansea Home Improvements.

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Reply from Swansea Home Improvements 2025.04.26

Hi Paula,

Thanks for your great review.

So pleased you are so happy with your made to measure kitchen doors etc.

Steve and Dawn

sian sian.thomas13@hotmail.co.uk 2025.04.15

     

Excellent service from Swansea Home Improvements from start to finish. Everything was so straightforward from the first visit with Steve with different sample colours then to the showroom to pick the doors and door handles with Dawn and a very wide range of selection. Good communication with Dave Thomas the kitchen fitter he came to check the measurements at a very suitable time to suit myself. A few weeks later he turned up exactly on time and was very polite. His standard of craftsmanship was second to none and was very particular. I wouldn't hesitate to use this company in the future, and the kitchen fitter.

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Reply from Swansea Home Improvements 2025.04.15

Thank you Sian. We are thrilled you are so happy with the finished job.
Steve and Dawn