The Toolbox Reviews

Ela Cepel 2026.09.19

     

Bought these tomatoes from the Toolbox in June this year. I was given excellent support and guidance from the staff. Thank you so much these are my first outdoor plants and I love them!

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Reply from The Toolbox 2026.09.29

Thanks for the great review Ela
All the best

Mahfuz Noor Anam Tripto 2026.09.13

     

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Reply from The Toolbox 2026.09.29

Thanks for the review

Mohammed Alamgir 2026.08.29

     

Love this shop. Been going there years for keys, batteries and DIY stuff. Always great service, always well priced and they offer advice to make sure you get what you need. Really appreciate this sort of hardware shop in today's age where everything is online and based on reviews. Their 1-2-1, real customer service stands out and we should be supporting these independent stores to ensure we don't lose them to click and collect counters.

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Reply from The Toolbox 2026.08.30

Thanks for the review

L Thomas (L Thomas) 2026.08.14

     

I had an emergency last minute wedding present that needed engraving and the staff were so kind, patient and delivered the most perfect result! Incredible team, thank you!

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Reply from The Toolbox 2026.08.30

Thanks for the great review

Stewart Mcgrath 2026.07.13

     

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Reply from The Toolbox 2026.08.30

Thanks for the review

Gloria Cooper 2026.02.17

     

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Reply from The Toolbox 2026.02.18

Thanks for the 5 star review Gloria

Mahar Usama 2026.01.31

     

Amazing service! Very skilled and polite. Explained the work clearly and completed it on time. 5 stars ⭐⭐⭐⭐⭐

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Reply from The Toolbox 2026.02.18

Thanks for the great review

James Watson 2025.11.29

     

Been here quite a bit now and they always have what I need, really great shop.

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Reply from The Toolbox 2025.12.10

Thanks for the great review james appreciate it all the best

rod woodward 2025.11.12

     

This place is superb. We needed to have a sentimental plaque engraved at very short notice. The staff could not have been friendlier or more helpful and they delivered an outstanding service. If in need of any of the products they offer - look no further!

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Reply from The Toolbox 2025.11.13

Thanks for the great review Rob
All the best

L Roles 2025.10.23

     

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Reply from The Toolbox 2025.10.26

Thanks for the review

Nick Vines 2025.10.18

     

My favourite hardware shop. Support local! They sell individual screws and bolt and nuts. So good!

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Reply from The Toolbox 2025.10.19

Thanks Nick for the great review we really appreciate it
All the best

Julian Prichard 2025.09.19

     

Great little store, got two snapped keys out of two of my kids bike D locks and managed to get new keys made too, over the moon and saved me buying new D locks which are not cheap! Top service 😎

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Reply from The Toolbox 2025.10.19

Thanks for the great review Julian we really appreciate it

G 2025.08.24

     

Impressive shop I’ve driven past 100’s of times I had no idea they sold such a range of hardware! I was served buy such a lovely woman who was so knowledgeable and friendly and charming so glad there is an alternative to B&Q love to support local businesses

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Reply from The Toolbox 2025.08.28

Thanks for the great review

Alan Hollingsworth 2025.05.28

     

A small shop but has a wide variety of tools and materials for projects and repairs. Very helpful staff!

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Reply from The Toolbox 2025.05.28

Thanks Alan for the great Review we really appreciate it

Yudhajit 2025.04.14

     

Had exactly what I needed at a great price! Also, Stuart was able to sort out a problem I was having with my gaming chair in no time flat. No extra charge! Will definitely be shopping from here again.

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Reply from The Toolbox 2025.04.18

Thank you for the great Review

All the best

The toolbox 🧰

Michael Brown (browndog) 2025.03.25

     

Popped in to get some keys cut for work & keys were cut in a matter of moments at a competitive price, no need to come back in 2 hours time like some key cutting institutions, highly recommended.

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Reply from The Toolbox 2025.03.25

Thanks Michael for the great review
Really appreciate it

Liddy Ellis 2025.01.20

     

Great hardware shop, really friendly and helpful staff and had a huge variety of tools! Will be using this regularly and would recommend 👌

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Reply from The Toolbox 2025.01.23

Thanks for the great review Liddy

Chantelle Agius 2024.12.22

     

I recently visited this shop their was a lady that was very helpful. Helped me with everything I needed. She was very friendly lovely to talk to I highly recommend this shop and will be visiting again. They have everything you need all in one place.

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Reply from The Toolbox 2024.12.25

Thanks for the great review Chantelle
we really appreciate it

Peter Harris 2024.10.13

     

An excellent service,very friendly and helpful, highly recommended

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Reply from The Toolbox 2025.01.23

Thanks Peter

Alicia Dowbella 2024.10.07

     

As an employee of a nearby business, these guys are worth their weight in gold 👏 Our “go to” place for all our DIY/decorating/cleaning/floral needs 💯 staff are amazing and always ready to advise and recommend ways to keep diy costs down!! Lovely friendly environment, Quickest key cut in Cardiff 💯 I can’t recommend the toolbox enough!! *****

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Reply from The Toolbox 2024.10.07

Thanks for the great 5 star review Alicia
All the best