Surgical Direct Reviews

andrew bremner 2025.11.20

     

A very helpful and understanding team. Took time to understand the problem and went out of their way to assist. Many thanks.

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Tammara Tabrizian 2025.09.30

     

Louis is an absolute asset for any medical clinic! He has been nothing short of amazing. Ordering for our clinic is now effortless thanks to him. We’re an extremely busy practice and had found other suppliers difficult to deal with, but Louis makes the whole process seamless, especially during accreditation time when things can get stressful. Thank you, Louis, for making our lives so much easier!

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Reply from Surgical Direct 2025.10.03

Thanks Tammara for taking the time to share such positive feedback. It has been a pleasure for Louis to service your clinic's needs. We appreciate your business and look forward to continuing to support your clinic in any way we can.

Bernard Powell 2025.09.01

     

Great team to deal with! Great service and great quality.

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Leonie Owen 2025.03.17

     

I received great customer service and very prompt delivery on items this company had to order in themselves - (AFO spare parts) very happy customer - thankyou

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Kim Vandyke 2025.03.05

     

Excellent service, ordered Monday and the item was delivered to Sydney on Wednesday afternoon.

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Carmelin Long 2024.10.22

     

EXCEPTIONAL SERVICE It's a rarity in today's world that I come across true customer service. Louis personifies great customer service. He listens; he pays attention; he takes time to offer solutions and he's efficient. And he has a charming manner! Thank you, Louis.

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Reply from Surgical Direct 2024.10.28

Hello Carmelin

Thanks for your positive feedback!

We appreciate your kind words and are so glad that Louis was able to assist you and provide the products and service you needed. If there’s anything more we can help with, please don’t hesitate to reach out.

Best regards,
Surgical Direct Team

Mahalia Cobb 2024.07.15

     

This company could not have been more helpful & accommodating . Louis went above and beyond to source and personally deliver the product in need with haste. Would wholeheartedly recommend!

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Reply from Surgical Direct 2024.10.28

Thanks Mahalia, we really appreciate the positive feedback and recommendation. It's our pleasure to have had the opportunity to assist you.

Terry Rich 2024.06.27

     

It was a necessity for me to obtain a product distributed by Surgical Direct. Fortunately the team realised my issue and could not have been more helpful. In fact, I was very impressed with their professionalism and the efforts made to make sure I had received and was happy with the items. Based on my experience with Surgical Direct I’d have no hesitation in recommending the company and their products.

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Reply from Surgical Direct 2024.10.28

Thanks Terry for your review and recommendation. We're glad to have been able to assist you with your needs and look forward to being of service again if there is an opportunity.