Our company required a report from a charted structural engineer to get the final approval from the landlords to install a mezzanine in our warehouse. Time was critical as the build was due a few days later (nothing like a last minute request from the landlords to throw a spanner in the works!).
I contacted Derek and he was super helpful and reassuring. He understood the urgency and managed to prioritize our requirement and had the site visit and report done within 24hours. His knowledge and experience is second to none, and I know if we need assistance in the future we will be contacting SSA again.
Without this flexibility the project would have cost us many more ££££'s in delays.
I Highly recommend Derek and his team.
Thanks Derek
Reply from Super Structures Associates Limited
2025.02.14
I’m so pleased Alan that we were able to assist you with your urgent request. We understand that sometimes situations arise that require immediate action, and we were happy to be able to organise the team to accommodate your specific request and requirements . We look forward to working with you again in the future.
I had some unexpected concerns with the integrity of my roof space and structure after recent works with a builder and was looking for professional advice.
When I contacted SSA, they took time (despite their full schedule leading up to Christmas) to help me to understand and identify the concerns. They gave quick attention and were discerning in their analysis of the issue. Instead of just giving a standard solution, they gave advice relevant to my concern and gave me professional and helpful guidance that helped to address my concerns quickly.
I am so thankful to have found this company. Although my issue is not big, they took time to look at it and helped to alleviate my concerns. I felt they were so discerning and sincere to help. Despite having taken the time, they did not charge me for their time and guidance. My sincere thanks to Ms Jennifer Thornton, Mr Derek Mason and Mr Matthew Bone. Your help has allowed me to spend this Christmas with peace. Thank-you.
Reply from Super Structures Associates Limited
2025.01.29
Thank you Sim-Yee for your kind comments. Matt was so pleased he could help alleviate your concerns and give you peace of mind to allow you to enjoy your Christmas without worry. We are so glad we could assist you.
I’ve worked with SSA (specifically Derek and Matthew) a number of times over several years and cannot speak highly enough of them. Not only do I have complete confidence in their professional capabilities but they also offer fantastic customer service, helpful, responsive and attentive. Highly recommend SSA!
Reply from Super Structures Associates Limited
2024.01.24
Many thanks Ed for your kind words. Always a pleasure to work with you on your project. We wish you every success with your renovations and please do call us again if we can help further.
Derek and team have been excellent on my project, would definitely use them again and be happy to recommend to anyone. I don't have much experience with buildings engineering but I don't think my work was terribly complicated in the grand scheme of things other than working out what's going on with my ageing house. Derek was able and willing to explain things to me in terms I could understand and relay to the contractors on site, obviously also providing all the necessary detail and technical descriptions and drawings as well. Perhaps the most impressive thing about working with SSA has been their speed and flexibility in responding to decisions and change. In particular, the contractor made a change to a steel post that was dealt with very efficiently, and Derek has also helped me with giving all the relevant information to building control and dealing with their queries in a way that led to a swift and satisfactory result. Very many thanks, it's been a pleasure to work with you.
Reply from Super Structures Associates Limited
2023.06.08
Thank you Graham for your kind words and amazing review, that is fantastic. I will make sure that Alex, the engineer who worked on your project, sees the review. It’s great for the team to see that the work they do makes a difference to our clients and the clients really value the work they do. Thank you once again and I hope your kitchen renovations can now progress quickly.
These guys are superb. Particular praise for Matthew Bone. Sound advice, knowledgeable, responsive and genuinely cares about the project/client support. When my architects sadly folded and was no longer able to advise me, Matt stepped in and gave his advice without charge, given the stressful nature of the situation. Superstars. Thoroughly recommend!
Reply from Super Structures Associates Limited
2023.02.17
Thank you Juliette for your kind comments. Matt was so pleased he could help with your project. It’s not always easy to navigate the project journey without support. We are so glad we could assist you.
Excellent customer service. Quick to turn around plans - ran into issues in my build and SSA assessed the structural changes and produced revised set of drawings quickly to allow the build to progress without undue delays.
Reply from Super Structures Associates Limited
2023.02.01
Thank you Marco for your comments. We understand that projects don’t always go to plan and changes may need to be made along the way. One of our Company Values is that we are ‘Solution Focused’, so we are delighted that we managed to assist with the revised design and drawings. Wishing you all the best with your build works.
We were recommended SSA by our architect to develop plans for a complete renovation of a terraced Victorian Cottage. The combination of age of the property, its small size and boldness of design created a number of challenges. We found the whole SSA team to be excellent partners in this project. Unfailingly helpful, highly professional, responsive, always willing to answer questions and concerns, and thoughtful in finding appropriate solutions. We would certainly use them again and recommend them to any householder looking for a structural engineering company.
Reply from Super Structures Associates Limited
2023.02.02
Thank you so much Mark for your praise. It has been an exciting project for Robbie and the team to work on. We are always happy to answer any questions clients, contractors and architects may have. Our office motto is “the only silly question is the one you don’t ask”. We hope you are pleased with your renovations.
We were recommended to Derek and the team at SSA by our architect and cannot speak more highly of the work that they did for us to create the detailed structural design for a cantilevered roof over a new extension. The care and attention that was taken at every stage spoke volumes about the high standards that SSA set for themselves. We are absolutely delighted with the finished product which not only looks good but is structurally sound and does exactly what we wanted.
Reply from Super Structures Associates Limited
2023.01.04
Thank you Ed for your kind words. It was great to be able to set our ingenious engineers this exciting challenge. It’s always fun to work on something a little bit different. We were so pleased with the final design and your extension looks amazing. We wish you and your family a wonderful New Year.
Great experience with Robbie of SSA who reviewed our proposed works for a report in support of the Building Regs application. Quick to respond to all our questions and provide the information as well as guidance on the process and options, great service, thank you!
Reply from Super Structures Associates Limited
2022.11.16
Thank you Sharon for your kind words. It was a pleasure to assist with your building control requirements. I hope your home renovations have progressed well.
SSA proved both helpful and most competent enabling works to be approved through there specialist skills and persistence.
Our sincere thanks to Derek Maison with whom we look forward to working again
Vilma & Clive
Reply from Super Structures Associates Limited
2022.10.13
Thank you Vilma and Clive for your kind comments. One of our Company Values is ‘Always Do The Right Thing’ and the right thing was to remain persistent and not give up until the required permission was granted so that you could complete your building works. We are so pleased we got the matter resolved for you. Derek.
Very professional and helpful company. Extremely quick at getting back to me. Thank you Matthew in particular!
Reply from Super Structures Associates Limited
2022.09.01
Thank you Lauren for your review. We really appreciate your comments. It was my pleasure to help and give you guidance. Good luck with your property search. Matt.
Derek and his team are brilliant. They were very responsive, helpful and informative. The process was trouble-free and I could not recommend them more.
Reply from Super Structures Associates Limited
2022.06.24
Thank you Barney for your positive review. We were so pleased to assist you with your repairs. The team appreciates the great feedback.
A really fantastic team of structural Engineers. We used them for a kitchen extension and they were superb throughout.
During design stage they were very patient with our questions and took very seriously what is probably a very simple job. They supported us with re-draw and re-design to keep Thames Water happy when it came to pipe access and, once work started were incredibly responsive, even managing a same day site visit to propose a quick, simple solution to a Building Control challenge. That speed has saved us days on inactivity onsite already.
Brilliant service, would recommend.
Reply from Super Structures Associates Limited
2022.05.19
Thank you so much Alistair for your kind praise for my team. We understand that when there are many different parties involved the design sometimes needs to change and, as one of our company values states, – We Are Solution Focused. We are so pleased we could help you with your project.
I fully recommend Derek and SSA for anything related to structural advice, surveys, and planning. We employed him on several occasions (before and after purchase) to receive reports, opinions, and advice for several house renovations. Clear, friendly, and concise, he was always able to help us to our utmost satisfaction even when our query was urgent and required a fast turnaround. We would definitely use SSA again for our next project.
Reply from Super Structures Associates Limited
2022.04.22
We are very pleased we could assist you Stefano with your renovation plans to your homes. It was very interesting to work with you on different projects and we look forward to supporting you with any future design plans. Thank you for your glowing review and positive comments.
I highly recommend Super Structures Associates as they have been most helpful, knowledgeable and kind throughout the process. Thanks especially to Cristian and Matt who have been super helpful and always very quick in responding! Will definitely keep you in mind for the next project ;)
Reply from Super Structures Associates Limited
2022.02.15
Thank you. We really appreciate your positive review Hendrik and your kind words about the team. We understand projects often have time pressures and quick replies may be needed. We look forward to working with you again in the future and wish you every success with your project.
SSA have been an absolute delight to work with. Having to change structural engineers after working with some rookies they really reassured us with their confidence, expertise and professionalism. They were a breeze to work with. Easy to get hold of via email, very responsive to any questions we had (as this was our first time renovation on a 100 year old house!) and the price was very fair for the excellent work they produced. Highly, highly recommend and would certainly work with them again for any additional works moving forward. Derek, Matthew, Christian - you are all awesome. Thanks again!
Reply from Super Structures Associates Limited
2022.01.17
Thank you Olivia for our glowing review. It has been a very interesting project to work on with you. Good luck with your continued renovations of your 100-year-old house. Thank you for showing your continued confidence in us by appointing us again, for the Phase 3 works, and we look forward to working with you on this part of the project.
Very Professional, thorough service and Derek is a nice guy. They put together a proposal for me that was extensive though a small flat. Also easy to work with.
Reply from Super Structures Associates Limited
2021.12.07
Thank you so much Jason for your kind comments. It was our pleasure to assist you with your renovation plans. We wish you every success with your project.
We have been so impressed with SSA - both Matt and Christian were very knowledgeable and professional on their recent site visit regarding our upcoming renovation. We needed to ascertain whether or not a wall in our flat was load bearing and whether any alterations we are planning would affect the structure of the building - SSA were able to provide the advice and reassurance that we needed. Genuinely nice guys too. I highly recommend them and would definitely work with Derek and his team again on any future projects.
Reply from Super Structures Associates Limited
2021.10.08
Thank you Nina for your compliments to Matt and Cristian. The team really appreciate your feedback and pride themselves on a job well done. We are so pleased we could assist with your project and wish you every success with your renovations.