Supercool Air Conditioning and Commercial Refrigeration Reviews

glenn hayman 2025.12.11

     

Excellent service and detailed to the job Definitely recommended

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.12.11

Thank you so much, Glenn! I really appreciate you taking the time to leave us your first Google review - it means a lot.

Attention to detail is something I take seriously on every job, so I'm thrilled to hear that came through for you. Your recommendation is fantastic and makes all the hard work worthwhile!

Thanks again for choosing Supercool QLD. If you ever need anything down the track, don't hesitate to give me a call.

Cheers,
Darryl & the Supercool QLD Team

Dahna Baldwin 2025.12.11

     

Darryl was very good, took the time to explain everything to us and was very quick and efficient. Had a replacement unit after inspection only 2 weeks. Would definitely recommend.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.12.11

Thank you Dahna! I'm really glad I could get your replacement unit sorted so quickly for you - two weeks from inspection to installation is something I'm proud we could achieve.

Taking the time to explain everything is important to me because I want my customers to feel confident about their investment and understand how to get the most out of their system. I'm so pleased you felt well looked after throughout the process.

Your recommendation means a great deal to me. Thanks again for trusting Supercool QLD with your air conditioning needs!

All the best,
Darryl & the Supercool QLD Team

Targs 35 (Targs) 2025.12.09

     

Replaced defective ac unit. No mess no fuss. Great communications around scheduling the work. Got the job done. Promptly and without fuss. Recommend them any time..

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.12.11

Thanks so much for the great review, I really appreciate you taking the time to share your experience.

Getting a defective unit replaced can be stressful, so I'm glad we could make the whole process smooth and straightforward for you. Clear communication and getting the job done efficiently without any drama - that's exactly how I like to operate!

Your recommendation is fantastic, and I'm really grateful you chose Supercool QLD. If you ever need anything in the future, you know where to find us.

Cheers,
Darryl & the Supercool QLD Team

Craig Muller 2025.12.03

     

Darryl is excellent at what he does. Has great communication and great knowledge. He is very prompt and patient. He takes his time to explain everything and doesn’t seem rushed at all. I would definitely recommend him!

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.12.11

Thank you so much for such a thoughtful review Craig! I really appreciate your kind words about my service.

With over 25 years in the industry, I've learned that taking the time to do things properly and ensuring my customers fully understand their systems is just as important as the technical work itself. I never want anyone to feel rushed or unsure about such an important investment in their home comfort.

I'm so glad you felt well looked after throughout the process. Thank you for choosing Supercool QLD!

Warm regards,
Darryl & the Supercool QLD Team

peter2112 2025.11.25

     

Gave some great advice on my AC! Thanks for your help

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pamela gunnis 2025.11.19

     

Hi Darryl from Supercool was amazing we had an samsung aircon in our daughters room which we have had ongoing problems with eg leaking water. As she has a medical condition we needed this repaired quickly. I called him to see uf he could help us out knowing it was summer we were concerned. Darryl was straight onto coming out to see the problem. Knowing our girls condition he came back out with in a few days to replace this unit with a mitso. He was friendly promt relivable and got the job done quickly. We are very gratefull for your help Darryl

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.11.24

Thank you so much Pamela for sharing your experience! I completely understand how important it was to get your daughter's air conditioning sorted quickly, especially with her medical condition and during the summer heat. I'm so glad we could help when you needed it most.

It was my pleasure to get out there promptly and replace that troublesome Samsung unit with a reliable Mitsubishi split system. Your daughter's comfort and wellbeing were my top priority, and I'm relieved we could get everything resolved within just a few days.

Thank you for trusting me with such an important job. Please don't hesitate to reach out if you need anything at all in the future - we're always here to help.

All the best to you and your family,
Darryl & the Supercool QLD Team

Christine McKerrell 2025.11.14

     

Really happy with Darryl's professional and thorough approach to advise on the best system and to then supply and install a new Mitsubishi Electric split system air conditioner and replace one air conditioner that had been attacked for the 2nd time by ants. Really appreciated Darryl's product knowledge , speedy delivery and careful installation of our new air conditioners. Darryl arrived promptly as promised and completed the work in a timely manner. I would highly recommend Darryl of Supercool for installation and servicing of air conditioning. Supercool might not be the cheapest but Darryl offers quality service using quality components. And backs it up with not only the manufacturers 5 year warranty but also a 5 year warranty on parts and materials and a 10 year warranty on workmanship. Thankyou Darryl. Christine McKerrell, Petrie

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.11.17

Hi Christine,
Thank you so much for taking the time to write such a detailed review! It's wonderful to hear that you're happy with your new Mitsubishi Electric system.

Those pesky ants can be a real nightmare for air conditioners, so I'm glad we could get that sorted for you once and for all. It's always satisfying when we can solve ongoing problems like that for our customers.

I really appreciate your understanding about the quality approach we take at Supercool. You're absolutely right - we mightn't always be the cheapest quote, but we believe in doing the job properly with quality components and backing our work with that 10-year workmanship warranty. It gives our customers peace of mind, and it gives us the confidence to stand behind every installation we do.

Thanks for trusting us with your air conditioning needs in Petrie, Christine. If you ever need anything down the track - servicing, maintenance, or just some advice - don't hesitate to give us a call.

Stay cool!
Darryl
Supercool QLD

Lynda Robertson 2025.11.09

     

Turned up on time every time. Very neat job with a fair price. Darrel took the time to explain everything to us. Excellent service and would recommend to anyone.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.11.10

Thank you so much for your wonderful review, Lynda! I'm delighted to hear that we delivered excellent service from start to finish.

Punctuality, neat workmanship, and fair pricing are values I've built this business on, and I believe our customers deserve to fully understand their new system - so I'm glad I could take the time to walk you through everything.

Your recommendation means the world to us, especially as this is your first Google review!

I really appreciate you choosing Supercool QLD and taking the time to share your experience. If you ever need anything, we're just a phone call away.
Thank you again!

Darryl & the Supercool QLD Team

Monica Lamani 2025.11.06

     

Very efficient, prompt and reliable service provided by Darryl and team. Very happy with their recent job, Highly recommend 200%.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.11.10

Monica, I'm absolutely thrilled to receive such a glowing recommendation from you - thank you! The team and I take great pride in delivering efficient, prompt, and reliable service, so it's wonderful to hear we hit the mark for you.

Your "200%" recommendation has definitely made our day! I truly appreciate you taking the time to share your experience, and we're so glad you're happy with the results.

Thanks again for choosing Supercool QLD!

With gratitude,
Darryl & the Supercool QLD Team

Nadia Anthony 2025.10.24

     

Darryl and the supercool team have been absolutely fantastic to deal with. We have had them back multiple times eventually replacing all of the AC units in our house upstairs and downstairs because they are well priced, professional efficient and responsive to any questions you may have post the install and theyve always been willing to go above and beyond. Couldn't recommend these guys enough.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.11.10

Nadia, thank you so much for this incredible review! It's been an absolute pleasure working with you over the years, and I'm honoured that you've trusted us with all your air conditioning needs throughout your home.
Your loyalty means the world to me and the team.

Knowing that we've consistently delivered on price, professionalism, and after-sales support is exactly what we strive for. We love building long-term relationships with our customers, and you're a perfect example of why we do what we do!

Thank you for being such a wonderful customer and for recommending us so highly. We're always here if you need anything.

Warmest regards,
Darryl & the Supercool QLD Team

brooke bateman 2025.10.16

     

I highly recommend Supercool, Darryl was very professional and quick to identify the issue I had with my aircon. I would use this business again Thankyou so much.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.10.16

Thank you so much for your kind words, Brooke! We are thrilled to hear your feedback - we take great pride in providing prompt, professional service to all our customers. Quick and accurate diagnosis is what we're all about!

We really appreciate you taking the time to leave us a Google review - it means a lot to us. We're here whenever you need us, so please don't hesitate to reach out if you have any future aircon needs.

Thanks again for choosing Supercool QLD!

Warm regards,
The Supercool QLD Team

Megan Waters 2025.10.14

     

I highly recommend Darryl from Supercool Air Conditioning and Commercial Refrigeration for air conditioner installation and maintenance. He is polite, prompt and takes the time to explain how to use the installed units economically.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.10.14

Thank you so much, Megan! We really appreciate the recommendation.

Taking the time to explain how to use your air conditioning system economically is important to us – we want our customers to get the most efficient performance and lowest running costs possible.

Being polite and prompt with both air conditioning installation and ongoing maintenance is just part of our commitment to quality service. After 25 years in Moreton Bay, we've learned that the little things matter just as much as the technical work. Thanks for trusting Supercool Qld!

Darryl and the Supercool Qld Team

Glenn Frew 2025.10.08

     

Just had supercool replace my air condition unit and there price was good and service was even better VERY HAPPY .SUPERCOOL.AND WOULD RECOMMEND THEM

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.10.13

Thanks so much, Glenn! We're thrilled you're happy with your new air conditioning system and our service. Great pricing combined with quality air conditioning installation is exactly what we aim for. After 25 years in the business, we know that both matter equally! Thanks for recommending Supercool QLD – we really appreciate it. Enjoy your new system!
Darryl and the Supercool Team

Emily Newton 2025.09.24

     

Darryl and his team at Supercool QLD were fantastic! They were quick, professional, and so easy to deal with. The job was done to a really high standard, with no hassle, and at a very fair price. It’s great to come across a team who clearly take pride in their work and make the whole experience simple and stress-free. The weather got hot very quickly and with a newborn on the way Darryl was able to install two aircon systems within a week of quote! We are so very appreciative of everything that has been done! Huge thanks to Darryl and his team – I’ll definitely be recommending you to family and friends!

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.10.13

Thank you so much, Emily! We're thrilled we could get your two split system air conditioning units installed before the hot weather hit – and especially before your little one arrived! 👶 Our team takes real pride in delivering quality air conditioning installation without the stress, and it means the world when customers like you notice. Timing is everything, and we're glad we could help when you needed it most. Wishing you and your growing family many cool, comfortable summers ahead. Thanks for trusting Supercool QLD!

Darryl and the team

jen1977ni 2025.08.30

     

I can’t recommend the team from Supercool highly enough. Excellent communication from start to finish and flawless workmanship to boot. I now can’t wait for summer so I can get this badboy cranking! 🥶

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.09.22

Thank you so much for this wonderful review! I'm thrilled to hear that our we exceeded your expectations with both our communication and workmanship. It's fantastic to know you're all set and ready for the Queensland summer heat!

We take great pride in delivering quality installations and keeping our customers informed every step of the way. Your recommendation means the world to us, and we're confident your new system will keep you cool and comfortable when those hot summer days arrive.

Thanks again for choosing Supercool QLD, and don't hesitate to reach out if you need anything in the future!

The Supercool QLD Team

Mick Cresswell 2025.08.06

     

Very happy with the product supplied and the quality of service given. Honestly the entire process went so smoothly from the quote to the finished job. Highly recommend these guys.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.10.13

Thanks, Mick! We really appreciate the recommendation. A smooth process from quote to finished air conditioning installation is exactly what we strive for – no surprises, just quality work and honest service. After 25 years installing air conditioning systems across Moreton Bay, we've learned that keeping things simple and professional is what customers value most. Thanks for choosing Supercool QLD!

Darryl and the Supercool Team

David Voulgaris 2025.07.30

     

I cannot thank Darryl and the team at Supercool for the wonderful service they provide our Business. Whenever there is an emergency - they go above and beyond to be onsite to rectify the issue so we can continue trading. Whether it’s Refrigeration or Air Conditioning - we highly recommend you give Supercool a call.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.10.13

David, thank you so much for the kind words! Supporting local businesses like yours with reliable air conditioner service and emergency refrigeration repairs is what we're all about. We know that when your equipment goes down, you're losing money – so we make it our priority to get there fast and fix it right. Whether it's air conditioning or commercial refrigeration, we've got your back 24/7. Thanks for trusting Supercool QLD to keep your business running!

Darryl and the team!

Deane OWEN 2025.07.01

     

Great service, arrived on time, excellent workmanship, cleanup afterwards, friendly polite courteous service. Excellent customer service. Neat tidy job. Great price. Thank you Darryl. 🍺

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.07.21

Hi Deanne, Thank you so much for your kind words! It was an absolute pleasure working with you, and we’re thrilled to hear you were happy with the service—from our punctuality to the final cleanup. Our team takes great pride in delivering quality workmanship with a friendly, professional approach, so your feedback means the world to us. We truly appreciate you choosing us and taking the time to share your experience. If you ever need anything in the future, don' hesitate to call. Darryl

Michael W 2025.06.25

     

Super glad to have used Darryl for my recent Split System installation, I found Darryl is very diligent in his approach to the project and has attention detail in his work. In addition, he is very reasonable in his quote of work. Wish every tradie is like him.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.06.28

Thank you, Michael! 🙌 We truly appreciate every #testimonial we receive—it means the world to us and helps build trust for businesses like ours in the #MoretonBayRegion.

Avalon Cairns 2025.03.31

     

Highly recommend using Supercool for any of your AC needs. Knowledgeable, friendly, easy communication. The process of getting a quote was easy, I didn't feel rushed or pushed into moving forward with the quote. The new AC's run like a dream, and Darryl took the time to show me the features and how to get the most out of them to save money on our power bill. We were pleasantly surprised at how reasonably priced they were as well.

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Reply from Supercool Air Conditioning and Commercial Refrigeration 2025.04.23

Hi Avalon, Thank you so much for taking the time to share your experience with Supercool Qld! Customers like you make our job rewarding! Thanks for trusting Supercool with your comfort—we’re so glad you’re loving your new AC system.

😊❄️ #HappyCustomer #SupercoolQLD