Verified Company
I recently had Sundance Window Cleaning service and couldn’t be happier.
The team was professional, efficient, and left every window spotless. It made such a difference in the look and feel of my home. I highly recommend!
Reply from Sundance Window Cleaning
Thank you, Wendy, for sharing your experience. We’re pleased our service enhanced your home.
Reply from Sundance Window Cleaning
Hi, Casey. We appreciate the rating, and are glad we could provide you with a positive experience!
Arrived right on time. Did quick work and windows look great! Brought their own water and equipment so even though outside faucets were shut off for winter they could do the job.
Reply from Sundance Window Cleaning
Hi, Leanna, thank you so much for the wonderful 5-star review! We truly appreciate you taking the time to share your experience. 😊
We take a lot of pride in being reliable, prepared, and respectful of our customers’ homes, so hearing that we arrived on time, worked efficiently, and had everything needed to get the job done, even with the outdoor faucets off for winter, means a lot to us.
Your feedback genuinely encourages us and reflects the level of care we put into every job. We're grateful for customers like you who notice the details. If you ever need anything in the future, we’d be thrilled to help again!
We take a lot of pride in being reliable, prepared, and respectful of our customers’ homes, so hearing that we arrived on time, worked efficiently, and had everything needed to get the job done, even with the outdoor faucets off for winter, means a lot to us.
Your feedback genuinely encourages us and reflects the level of care we put into every job. We're grateful for customers like you who notice the details. If you ever need anything in the future, we’d be thrilled to help again!
My experienceSundance Window Cleaning was extremely disappointing. They left many of our windows dirty, didn’t wipe down any of the window sills, and broke at least three of our window screens.
When I originally scheduled the quote, I was told that they clean the window sills and the outsides of the window frames as part of the service. But when I called with my concerns after the job was done, I was suddenly informed that those items are actually “extra charges,” which completely contradicts what I was told initially.
While they were here, I also asked for a price to have the window tracks cleaned. The office person told me they didn’t have time that day but would call me with a quote for the future. She never called back with a price—instead, I received a voicemail saying they supposedly did clean the tracks and were planning to bill me for it. Not only was I told they weren’t doing them, but when I checked the tracks myself, they were still dirty and clearly not cleaned well (if at all).
When I called to tell them they broke multiple window screens, they didn’t apologize or offer to fix them—they simply tried to claim the screens were already damaged, which was absolutely not the case.
Overall, the workmanship was poor, the communication was misleading, and the lack of accountability was shocking. I cannot recommend this company at all.
Reply from Sundance Window Cleaning
2025.12.13
We take feedback seriously and operate with a strong commitment to honesty and integrity. In nearly all cases, we believe the customer is always right. In this instance, however, the claims in this review are not accurate.
The service was completed at a remote property outside of our normal service area following an on-site estimate. We never met or spoke directly with the property owner, which is not uncommon in our second-home market. After receiving this review, we thoroughly reviewed our records and call logs and spoke directly with the technician who completed the work. He is one of our most trusted and experienced employees, and nothing in our review supports the statements made here.
We made multiple attempts to contact the property owner with no response. Due to the unusual circumstances surrounding this job, we conducted additional due diligence and discovered this may be part of a broader pattern involving non-payment for services, including legal disputes with other service providers. We are formally disputing this review with Google and are pursuing other appropriate options.
We stand behind our team and our work, and we appreciate the continued trust of our customers.
— Sundance Window Cleaning
The service was completed at a remote property outside of our normal service area following an on-site estimate. We never met or spoke directly with the property owner, which is not uncommon in our second-home market. After receiving this review, we thoroughly reviewed our records and call logs and spoke directly with the technician who completed the work. He is one of our most trusted and experienced employees, and nothing in our review supports the statements made here.
We made multiple attempts to contact the property owner with no response. Due to the unusual circumstances surrounding this job, we conducted additional due diligence and discovered this may be part of a broader pattern involving non-payment for services, including legal disputes with other service providers. We are formally disputing this review with Google and are pursuing other appropriate options.
We stand behind our team and our work, and we appreciate the continued trust of our customers.
— Sundance Window Cleaning
Sundance did an excellent job clearing snow off our roof. The service people did exactly what was needed and cleaned up the snow off the walkway that fell from the roof. I would recommend this company.
Reply from Sundance Window Cleaning
2019.05.22
Thanks for the review, We will be happy to come back again!
Overall I had a great experience using this company. I called for an estimate which I received the same day. I was quickly added to the schedule on the day & time I requested. I found a couple of items needing more attention that were corrected quickly & kindly! I will definitely be using them again for my window & pressure washing needs.
Reply from Sundance Window Cleaning
2025.10.03
Hi, B. Thanks for taking the time to share your positive experience. We truly appreciate it!
