StruXure North Carolina Reviews

Betsy Barnett 2025.05.23

     

We originally met with our sales rep, Candace and we were thrilled with the options and designs she offered. We chose to go with vinyl shades to keep our view and natural look, and it does just that. She was very helpful, patient and accommodating. It was a huge decision and we wanted it done right. The workmanship was phenomenal with Wesley as the lead. They were prompt, cleaned everyday when they left and did an amazing job. They were also 4 weeks ahead of schedule. We couldn’t be happier and would highly recommend Struxure North Carolina. It truly keeps out the wind and rain while keeping the natural light and airflow.

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Reply from StruXure North Carolina 2025.06.05

Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with Candace and Wesley. It’s great to know that you found the vinyl shades to be the perfect choice for maintaining your view while providing excellent protection from the elements. Thank you once again for choosing StruXure North Carolina!

Emily Land 2025.05.07

     

StruXure was excellent to work with and designed a beautiful pergola to finish off our porch!

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Reply from StruXure North Carolina 2025.05.09

Thank you for your review Emily! We appreciate your feedback.

Lori Ferrell 2025.05.07

     

We love our StruXure pergola. StruXure NC product design and engineering are flawless. William, our fantastic/communicative salesman and StruXure North Carolina was great at designing the perfect solution for our home. Every phase of the project went without a hitch from sales to installation. DEFINITELY would recommend StruXure of North Carolina.

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Reply from StruXure North Carolina 2025.06.05

Thank you so much for your fantastic review! We're thrilled to hear that you love your StruXure pergola and that William was able to design the perfect solution for your home with excellent communication. It's wonderful to know that every phase of your project went smoothly. Your recommendation means a lot to us. If you need anything in the future, we're here to help! Thanks for choosing StruXure of North Carolina!

Jennifer 2025.05.03

     

The retractable screens and the vinyl are amazing quality and we had a great experience with customer service as well- new construction on lake norman everything came out great! Highly recommend!

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Reply from StruXure North Carolina 2025.05.06

Thank you so much for the 5 stars! Your satisfaction means so much to us. We are happy to hear you were pleased with our team and your new retractable screens.

Mark McCollum 2025.04.24

     

We are in love with our new pergola. The folks at Struxure were great to work with. From Todd in sales to the guys who did the installation, the process was efficient and smooth.

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Reply from StruXure North Carolina 2025.04.26

Thank you for the 5 star review! We are happy to hear you had a great experience with our team. We hope you enjoy your new StruXure this patio season!

Beverly Hope 2025.04.23

     

I can’t rave enough about my StruXure pergola and Motorized screens! It is a beautiful system that is going to last probably longer than I will! I have had many compliments on it and can’t wait to start using it more with the nicer weather.

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Reply from StruXure North Carolina 2025.04.26

Thank you for the review! We are so happy to hear how much you are loving your new StruXure Pergola and motorized screens. We hope you have a great time enjoying your space this season!

Betty Coulter 2025.04.20

     

Great experience throughout the entire process. Love my awning with screens.

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Arlin Perry 2025.04.16

     

StruXure just completed adding screens to our Pergola. They did a fantastic job. Richard was very meticulous with attention to the finest details. He left the area clean and gave good instructions for operating the screens. I highly recommend StruXure and Richard for your project!

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Reply from StruXure North Carolina 2025.04.26

Thank you for the kind words! Our team takes great pride in their work, and we'll be sure to pass along your compliments to Richard. Enjoy your Pergola!

Linda Rosenberger 2025.04.08

     

We love our StruXure roof. It allows us to entertain friends comfortably outdoors.

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Reply from StruXure North Carolina 2025.04.26

Thank you for the 5 stars Lisa! We hope you enjoy your pergola for many seasons to come!

Brent Nathaniel 2025.02.28

     

I had a great experience with StruXure. I worked with both Will and Kody and was very pleased with their work, timeliness, communication and personalities. The ultimate final product was exactly what we were looking for. Very high quality production. Would definitely recommend to others. Thanks!

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Reply from StruXure North Carolina 2025.04.26

Thank you for the wonderful review! We are glad to hear you had a great experience with Will and Kody. Enjoy your new space, and thanks again for trusting StruXure North Carolina!

Kathy Knodel 2025.02.22

     

I am thrilled with my new StruXure pergula! The design, quality, and functionality are all fantastic. Love the adjustable power louvers and sunscreens. The craftsmanship is top notch. My little garden area has been truly transformed into a wonderful, stylish space. I highly recommend these folks and their pergula!

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Reply from StruXure North Carolina 2025.02.25

Thank you so much for the five stars! We are truly delighted to hear that you love your new Struxure pergola. It's wonderful to know that it has transformed your backyard into a more inviting and enjoyable space. We hope you create many beautiful memories in your outdoor area.

Brenda Robbins 2025.02.17

     

Very professional, courteous, and installers cared about my needs.

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Reply from StruXure North Carolina 2025.02.17

We are happy to hear you had a positive experience with our team, Brenda. We hope you make good use of your StruXure for many seasons to come. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback!

Addy Kapur 2024.12.30

     

They installed the Struxure Pergola. Installed couple month before the estimated date. The staff was very professional and did a great job. Would highly recommend this company

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Reply from StruXure North Carolina 2023.02.09

Thank you Addy. It was a pleasure working with you on this project. We can’t wait to see how the outdoor kitchen turns out!

Kari Comadoll 2024.12.23

     

Love my StruXure pergola!! I have a new outdoor space that is great for entertaining or just for relaxing. Love that the louvers close when the rain starts. So glad we had it done!!

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Reply from StruXure North Carolina 2024.12.23

Thank you so much for the 5-star review, Kari! We're thrilled to hear that you love your new StruXure!

Steven Passman 2024.12.19

     

Our experience with Struxure was terrific from planning, sales estimate to construction. Professional, polite and fair coupled with a superb product and excellent execution. If I could give six stars, I would.

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Reply from StruXure North Carolina 2024.10.07

Thank you for your 5 star review! We’re glad to hear that you’re pleased with the StruXure pergola and had a wonderful experience with our company. We are confident you'll enjoy your newly built pergola for many seasons!

Sonya Rigney 2024.11.02

     

We love our StruXure Pergola. The whole process was so easy and all the people from sales to actually building it were very professional, stuck to the time line and no issues! Made our outdoor space a dream come true! Thank you to the entire team.

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Reply from StruXure North Carolina 2024.11.02

Sonya, we truly appreciate your five-star review! We're happy to hear that you had such a wonderful experience with our team. Wishing you many years of enjoyment with your pergola!

Thomas Mack 2024.10.07

     

I am glad that we decided to go with Struxure NC. My wife and I have a nice backyard patio area, but the sun and summer heat was keeping us from enjoying it as much as we would like. We decided to get a motorized pergola with a fan and lights in order to enjoy our backyard more often. We had narrowed our search down to 2 companies and we were about to make a decision. However, a neighbor up the street had just installed a motorized pergola with a fan, lights and tv by their pool area., and it looked great. We found out they used Struxure and we decided to get a quote from them as well. The Struxure folks were very professional and asked several questions that we had not considered. I must admit we were a little surprised when the quote came in much higher than the other 2 quotes. However, the quality of the product and the numerous options allowed us to build something beyond what we had envisioned. Their products specialist help us make design choices that made the pergola blend in with the house and existing patio features. In fact, you would have thought it was part of the original work. Sometimes, you do get what you pay for and then some. By the way, the work crews were on time, cleaned up every day and communicated what was to be expected. We are glad we decided to go with them.

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Reply from StruXure North Carolina 2024.10.14

Thank you so much for taking the time to share your wonderful experience with Struxure NC! Your satisfaction means everything to us, and we’re excited to hear that you are enjoying your outdoor space even more with the addition of the motorized pergola. We hope you continue to enjoy your space for many seasons to come!

Sharon Mason 2024.09.08

     

OMG I cannot say enough good things about this company and their entire team. From beginning to end, it was nothing but a fantastic experience! Fourteen years ago we built a home on the lake, never once thinking we might want a shaded patio. All we thought about was fun and sun, sun, and more sun! The first July sunset, we realized our mistake. For years we longed to sit on the porch in the rain or snow, or watch a beautiful sunset in comfort. Just couldn't do it. We contacted three contractor's to see if we could add "a roof," only to be told, " you can't do it." Supposedly, there was NO option available. Fast forward through many years and it's now mid-October 2023, and we're stuck in traffic so I'm scrolling through Facebook An ad for Struxure NC appears. Showing it to my husband, we knew right then they had the design we wanted, but figured it wasn't possible (after all, what could they possibly know that three contractors didn't?). I completed the very short questionnaire, submitted it, and didn't think anything more about it until Jay called me the very next morning! Three days later, we're having coffee together at our kitchen table with Jay. After maybe two hours (we really enjoyed chatting), we had a plan, and a price. Hubby and I talked it over for several weeks. We were invited to the Struxure showroom and a subsequent tour of their nearby projects the week before Christmas. We pledged that'd be our 50th anniversary gift to each other and left with a contract in hand. (Note: we wanted to adopt Jay Roach, but they do not include him with any package, hard as we tried). The project started about six weeks later and was finished the same week. The actual building crew was also exceptional. It was pretty cold but they never stopped! There was a mid-project inspection, and though there were ZERO hiccups, I appreciated that extra touch. There was also an inspection by Jay and Kody😇) upon completion. (Kody is awesome by the way) The pergola itself is not only super sturdy but it's beautiful. When friends come over, it's always the first thing we show them and of course, every man wants to "kick the tires." Everyone comments it looks like it was built with the house. The first time I walked out after completion my first comment was, "it's like we've added another room." (I can't wait to decorate it for Christmas!). The fan and lighting options are great and we love the puck lights. We used to have only three lights and now we have a whopping thirteen, which is nice because our pool area shares the benefit of extra lighting. I could go on and on (and kinda have) but if you want to enjoy the outdoors to the max, this pergola will make it happen. And I have said all these things to also say this is an investment. Knowing how great this company and its product is, I want to put your mind at ease if you have the slightest hesitancy. You will enjoy every moment spent in planning your project, and every moment after it's completed. Although we keep ours closed most of the time, the fact that it can sense rain annd close on its own is crazy amazing. We love that we anre able to enjoy the outdoors year round. THANK YOU STRUXURE NC See you for our next project! I gave it five stars but would give it TEN ❤️❤️s if that were an option

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Reply from StruXure North Carolina 2024.10.07

Sharon, Thank you very much for your detailed review! We're thrilled to hear that you had a wonderful experience with our company and are delighted with your pergola!! It’s fantastic to know that you feel it was a great decision to have it installed. We’re confident you’ll enjoy your StruXure for many seasons ahead!

J Berger 2024.09.06

     

This was our first purchase from StruXure. It was an awesome experience! The sales guy, Zach was very professional as was the project manager, Kody. The workers put up our pergola in 2 days. The electrician they recommended came the next week to put up our ceiling fan and added outlets. Minka Aire is the ceiling fan they recommended also and we could not be happier! We have recommended them to our friends & family. See the pics for yourself!

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Reply from StruXure North Carolina 2024.10.07

Thank you for taking the time to leave a 5-star review and for recommending us to your friends and family! We're so glad to hear that your experience with our company was excellent. If you need anything else in the future, please don't hesitate to reach out to us!

Sherry Ephraim 2024.07.09

     

Todd, Gage, Jeff and team were incredible from start to finish. Todd, did an amazing job listening to what we wanted and demonstrating the differentiator of the StruXure product which swayed us to get a larger 2 zone system. Gage’s communication was spot on during each stage of the 3-4 day installment process and after completion. Jeff and team made the magic happen by doing a stellar job with the install. We couldn’t be more thrilled to get exactly what we asked for! WORTH EVERY DOLLAR!

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Reply from StruXure North Carolina 2024.07.11

Thank you for your review, Sherry! We are delighted you had a fantastic experience with our company. Our team is dedicated to excellence, and we are proud of their hard work. We hope you enjoy your Struxure pergola for many years to come!