Autotech Collision Service

Autotech Collision Service Reviews

Excellent rating
     
5.0 | 341 reviews
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Autotech Collision Service
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5.0

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Randy Wilcox
Randy Wilcox 2025.11.26
     
Autotech Collision Service Is a first class operation in every way. Any recent accident and my wife’s 2021 Subaru they made a car look like it was brand new again They’re willing to push back on the insurance company That is looking for a cheap repair They spent a lot of time researching and documenting what was the correct way and recommended from the manufacturer. Hopefully in the future, I don’t need their services, but if the need does arrive They will be the only Body Shop that I go to
Gracie O'Hair
Gracie O'Hair 2025.11.21
     
Recently my new Telluride was hit in the right front by a car being driven on the shoulder to pass stopped traffic. That evening when I reported it to my insurance company they tried to send me to a national body shop chain known for working cheap but doing work that is poor and sometimes dangerous. Some years ago I had work done by AutoTech Collision on Delsea Drive and they did an excellent job so I insisted on taking my Telluride there. Dean Sr. and his sons not only did a great job on my car, they helped me understand how insurance companies work today. Trust me, if your car has been damaged, that is critical to know. AutoTech either handled all that stuff or coached me so I made no mistakes. I got my car back last week and it looks and drives just like it was before the accident. Actually, maybe a little better because I think AutoTech detailed the whole car, not just the RF. The steering wheel is straight, the car tracks properly, it looks new and, most importantly in today’s world, all the complex electronics work. I highly recommend Autotech Collision.
Reply from Autotech Collision Service 2025.11.21
We appreciate you taking the time to share your detailed experience with AutoTech Collision Service. It is reassuring to know that you felt confident entrusting your Telluride to us after your unfortunate accident. Ensuring that our clients receive not only exemplary repairs but also a clear understanding of the insurance process is a priority for us. Your satisfaction with the restoration of your vehicle's appearance and functionality, including the complex electronics, is a testament to our commitment to quality. We thank you for your recommendation and for choosing Autotech Collision Service for your automotive needs.
Chris Pozzi
Chris Pozzi 2025.11.20
     
I’m Donna Pozzi, not Chris……I dropped my car off there after it being fixed at another place that an insurance company recommended. When I took my car home I knew right away my car was not right I. I found Auto Tech on the internet and I’m glad I took my car there for a second opinion. They made sure my car was in good hands. I’m telling you don’t have a second opinion get it done right the first time here. Our cars are out second biggest investment and Thank you Auto Tech
Reply from Autotech Collision Service 2025.11.21
We appreciate your feedback regarding your experience with Autotech Collision Service. It is important to us that you feel safe in your vehicle and we are pleased to hear that you felt confident in our care when you were seeking a second opinion. It's sad that the shops insurance companies recommend are more concerned about speed and price over quality and customer safety! Ensuring that our customers receive the highest quality of service is our priority. Your emphasis on making informed decisions about such significant investments is commendable. We are here to provide reliable assistance whenever needed.
Dottie Bresset
Dottie Bresset 2025.10.13
     
Reply from Autotech Collision Service 2025.11.04
Thank you!


Dean Massimini Sr.
Owner
856-232-1833
Lynda Hopkins
Lynda Hopkins 2025.10.03
     
Great people. Very kind and helpful. They were recommended by my Subaru dealer. And they were right!
Reply from Autotech Collision Service 2025.10.13
We appreciate your positive feedback regarding your experience at Autotech Collision Service. It is gratifying to know that our team was able to assist you effectively and that we met your expectations. We take pride in our customer service and are pleased to have received a recommendation from your Subaru dealer. Thank you for choosing us for your collision repair needs.
J. Riley
J. Riley 2025.09.22
     
I'm pretty sure I've left a prior review, but I'm leaving another. These gentlemen are fantastic! No stone goes unturned when it comes to fixing your vehicle, and they're fast. Communication is always seemless, and they're as kind as they are thorough. They also make sure you're educated, as the owner, on your vehicle, it's worth and the insurance process. I've recommended this business to no less than 10 people already, and as long as I live in the area, I don't plan on going anywhere else for my Acuras. Thank you again for your hard work and compassion! It's truly appreciated.
Reply from Autotech Collision Service 2025.10.13
We appreciate your continued support and multiple reviews highlighting your positive experiences with our team. It is rewarding to know that our thorough approach and commitment to effective communication have met your expectations. We strive to ensure that our customers are well-informed about their vehicles and the insurance process, and your acknowledgment of this aspect is greatly valued. The trust you place in us is significant, and we are honored to be your preferred service provider for your Acuras. Your recommendations to others reflect your confidence in our work, and we are dedicated to maintaining the high standards that have earned your loyalty.
Robin Duym
Robin Duym 2025.09.19
     
Would give 10 stars if I could! The nicest family business. Honest and so helpful. Got my old girl back on the road after stopping in. Highly recommend!
Reply from Autotech Collision Service 2025.09.22
We appreciate your kind feedback regarding your experience with our service. It is gratifying to hear that our efforts to provide honest and helpful service have made a positive impact. We strive to treat every customer as part of our family, and it is wonderful to know that you felt that during your visit. Your recommendation means a great deal to us, and we look forward to continuing to serve our community.
kaleigh bonitatibus
kaleigh bonitatibus 2025.09.19
     
Dan was extremely helpful and professional throughout the entire process of my car being totaled. It’s nice to know that Autotech values customer service. I’d go back to them every time and I highly recommend them for auto body needs.
Reply from Autotech Collision Service 2025.09.22
We appreciate your recognition of the helpfulness and professionalism displayed during your experience with us. It is our commitment to provide exceptional customer service, and it is gratifying to know that it made a positive impact on your situation. Your recommendation speaks volumes, and we will continue to strive for excellence in our auto body services. Thank you for choosing Autotech Collision Service.
Marrianne
Marrianne 2025.09.17
     
Although my car was a complete loss not found until auto tech’s technicians took apart my car, Dan, Dean jr were so helpful getting us through this situation over & over again these guys went above & beyond getting us through this stressful situation. They actually cared about us & our situation. There should be more businesses like theirs who actually care about people & not the almighty dollar.
Reply from Autotech Collision Service 2025.09.17
We appreciate your feedback and are saddened to learn that your vehicle was deemed a complete loss. It is reassuring to know that our team, particularly Dan and Dean Jr., provided you with the support and empathy you needed during this challenging time. Our commitment is to serve our customers with genuine care, and it is gratifying to hear that this was reflected in your experience. Your recognition of our dedication to customer service reinforces our mission to assist clients in their time of need. Thank you for sharing your experience with us.
Emmi Fair
Emmi Fair 2025.09.12
     
Reply from Autotech Collision Service 2025.09.17
Thank You!!
D W
D W 2025.09.06
     
Incredible experience with this family-run business. From start to finish, the customer service was top-notch. They made coordination with the rental agency completely seamless, which took a huge burden off my plate. The team was professional, knowledgeable, and even took the time to explain helpful details about my vehicle. Best of all, the car looks fantastic — like nothing ever happened. I'm so glad I found this place. Hopefully I won’t need a collision center again anytime soon, but if I do, I know exactly where I'm going. Highly recommend.
Reply from Autotech Collision Service 2025.09.07
We appreciate you taking the time to share your experience with our family-run business. It is gratifying to know that our customer service met your expectations and that the coordination with the rental agency was seamless for you. The commitment of our team to professionalism and thoroughness is central to our approach, and it is rewarding to hear that you found the explanations about your vehicle helpful. We strive for quality in our work, and it is wonderful to know that you are pleased with the results. Your recommendation is highly valued, and should the need arise for our services in the future, we will be ready to assist you.
S S & T
S S & T 2025.08.29
     
We are grateful to Dean Sr. for his fatherly advice in addressing accident damage to our very old car. While he didn't do the work, he helped us make an informed decision as to how to move forward both with the insurance company of the driver who hit us and repairs to our vehicle despite not getting paid by us. His advice as to how to find a better, newer car was invaluable. Tremendously honest & kind. Grateful to know this business.
Reply from Autotech Collision Service 2025.09.07
We appreciate your positive feedback regarding the assistance provided at Autotech Collision Service. It is gratifying to learn that the guidance offered was helpful in navigating the complexities of accident damage and insurance processes. Our commitment to integrity and support for our customers, regardless of payment, remains a core principle of our operations. Your recognition of these efforts motivates us to continue providing the highest level of service. Thank you for sharing your experience.
Cory Laslocky
Cory Laslocky 2025.08.24
     
It's an understatement to say Dean Sr., Dean Jr, Dan and the rest of the crew at AutoTech Collision were there for me when I needed someone in my corner. They went above and beyond repairing my vehicle and helping me get the repair covered by my insurance carrier. Dean Sr and his sons always made time for my calls and were beyond patient with me while my insurance company dragged out the initial estimate and supplemental. Their insights were invaluable in getting the matter resolved satisfactorily. Oh, and their repair work and attention to detail is excellent. It's never fun to have to deal with auto body repairs, but AutoTech goes above and beyond in getting you and your car back on the road. While I never want to get into an car accident again, I would, however, gladly take my vehicle to AutoTech again.
Reply from Autotech Collision Service 2025.08.27
We appreciate your detailed feedback regarding your experience with Autotech Collision Service. It is gratifying to know that our family was able to provide support and guidance during such a challenging time. Your satisfaction with the repair work and our commitment to assisting you with insurance matters is particularly encouraging.

We understand that dealing with auto body repairs can be stressful, and we strive to alleviate as much of that burden as possible. Your recognition of our efforts is truly valued. Thank you for choosing AutoTech for your automotive needs.
Bill Maida
Bill Maida 2025.08.13
     
Our car was stolen from our driveway , then recovered and involved in a wreck. It was found by the Philadelphia PD 6 days later. The car was left vacant with all 4 doors ajared. We had it towed to Autotech. Dean , Dan and Dean Jr. are Top Grade and Honest people and Great Businessmen. They were so compassionate and literally walked my wife and I step by Step thru this difficult situation . They are patient and kind , Highly Recommend them to anybody. We need more business's ran efficiently and high grade like AutoTech, The BEST! Thanks Again , You are greatly appreciated. Bill M
Reply from Autotech Collision Service 2025.08.13
Thank you, Bill, for your kind words and for sharing your experience with us. We're truly sorry to hear about the challenges you faced with your car, but we're glad we could support you during this difficult time. Our team always strives to provide compassionate and transparent service, and it's wonderful to know that we met your expectations. Your recommendation means a lot to us, and we appreciate your trust in AutoTech. We’re here for you anytime you need us.
Waqas Ullah
Waqas Ullah 2025.08.12
     
Excellent experience! Simply the best. Dan and Dean guided me through every step with clarity and patience, and even went out of their way to make sure everything was handled perfectly. Truly above and beyond service! Highly recommended
Reply from Autotech Collision Service 2025.08.12
Thank you so much for your fantastic review! We're thrilled to hear that Dan and Dean provided you with such excellent service and support throughout your experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Gretchen Czbas
Gretchen Czbas 2025.08.09
     
After a front end collision with a driver who pulled out in front of me, AutoTech saved the day. My insurance underestimated the amount of damage but AutoTech took care of revising the repairs and got the job done right. They don’t cut corners and they helped immensely when a part was on nationwide backorder. Without a doubt, I would tell all my friends and family that AutoTech is the way to go. Thanks to Dean, Dean Jr, Dan and the whole AutoTech crew.
Reply from Autotech Collision Service 2025.08.09
Thank you for sharing your experience, Gretchen! We're thrilled to hear that our team was able to assist you during such a challenging time. It's great to know you appreciated our commitment to quality and our efforts in managing the repairs. We appreciate your support and recommendation to others. If you need anything else in the future, don’t hesitate to reach out!
Cynthia Mozee
Cynthia Mozee 2025.08.08
     
I wanted to take a moment to express my gratitude to Dean and his team at Autotech Collision Service. I was referred to him by a relative who received what he described as the absolute best service from Autotech and if I wanted my repairs done right, I should call Dean. So that’s what I did, and Dean proceeded to help me navigate a situation that the at fault insurance company tried to make impossible. Dean explained their process step by step and the exceptional service I should expect, and he and his team kept me updated. They went above and beyond to ensure that I received what the insurance company was responsible for and completed the repairs in a timely manner. I almost didn’t recognize my car the day I picked it up, it looked amazing inside and out, I didn’t expect the interior to also be cleaned, that was a bonus. At a time when many businesses have made it a practice to fail their customers, Autotech stands out for going the extra mile to deliver expectational service and the highest quality work, while truly taking care of their customers. Thank you again to Dean and the team, I will continue to recommend you!
Reply from Autotech Collision Service 2025.08.08
Thank you so much for your kind words, Cynthia! We’re thrilled to hear that you had such a positive experience with Dean and our team at Autotech Collision Service. Our goal is always to provide exceptional service and high-quality repairs, so it’s great to know we could help you navigate your situation successfully. We appreciate your recommendations and look forward to assisting you again in the future!
Douglas Alexander
Douglas Alexander 2025.08.08
     
Big shout out and two thumbs up for the crew at Autotech Collision Service. First time having to deal with auto accident, car insurance, claims and all that takes place when your truck is struck and totaled. The professionals at Autotech walked me through the whole process and were always available to answer any and all questions I may have had. Special thanks to Dan, Dean #1, Dean#2 and Chris the technician who expertly removed my forward and rear facing dash cam on one of the hottest days in July. It goes with out saying if ever I'm in the same circumstance, Autotech will be the first phone call I make.
Reply from Autotech Collision Service 2025.08.08
Thank you for your fantastic review! We're thrilled to hear that our team was able to guide you through such a challenging experience and provide excellent service. Your kind words for Dan, Dean #1, Dean #2, and Chris will surely be passed along, as they work hard to ensure customer satisfaction. It’s great to know that you would choose Autotech again if needed. We appreciate your recommendation and look forward to serving you in the future!
Austin Morgan
Austin Morgan 2025.08.02
     
Dean Sr. and his staff were amazing. They walked us through the entire process in dealing with the insurance company after a total loss occurred. Even though there isn’t much money to be made after a total loss, dean and his team made sure to be client focused and did not ever have our best interest in mind. I would 100% recommend this shop for any major repair needs!
Reply from Autotech Collision Service 2025.08.02
Thank you for your wonderful review, Austin! We're thrilled to hear that Dean Sr. and the team provided you with excellent support during such a challenging time. Your recommendation means a lot to us, and we're glad to know that we could advocate for your best interests. If you need anything else in the future, don’t hesitate to reach out. We appreciate your trust in our services!
Hannah Matro
Hannah Matro 2025.08.01
     
I have too many good things to say. What an awesome, family owned and run company. From incredible workmanship (my truck looks BETTER than when I bought it?!), to unmatched customer service- this place was the best choice. They're with you every step of the way to help you understand what's going on, and help with the claim process if that's the case. If there was a higher rating available, they would get it. Thanks again, Dan, Dean Sr, and Dean Jr.
Reply from Autotech Collision Service 2025.08.01
Thank you so much for your kind words, Hannah! We’re thrilled to hear that you had such a positive experience with our team and that you’re pleased with the workmanship on your truck. We strive to provide exceptional customer service and support throughout the process, so it's wonderful to know that we met your expectations. Your appreciation means a lot to us, and we look forward to serving you again in the future!

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