Ashley Store Reviews

katherine coello 2026.07.19

     

Amazing store! The new store manager Joshua always provides great service and is very informative. Very patient and knowledgeable about all the products in his store. Team is very kind too!

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Alexis Mejia 2026.07.06

     

Karen Garcia she gave us the best customer services in our life. Extremely patience, helpful and kind!! Best of the best

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Tiffany Lefler 2026.06.23

     

Carlos and Karem were absolutely wonderful! They helped me find my perfect sectional,bed and mattress. Karem knew I loved luxury and found the perfect sectional for my space. Highly recommend Ashley and really appreciate the wonderful customer service!

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Mavi Turner 2026.06.16

     

Karem Garcia is a great customer service oriented rep. She listens to you and makes your shopping experience super easy while giving us the space we needed to make decisions. Carlos Otero, the floor manager, was also amazing! He was so helpful with the COI for my building and routing the furniture delivery. Can't say enough good things about this team!

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Reply from Ashley Store 2026.06.17

Hi Mavi,

Thank you for your wonderful review! We're so happy to hear that Karem provided such attentive, customer-focused service and made your shopping experience easy and comfortable while giving you the space to make the right decisions. It’s also great to know that Carlos was able to assist with the COI and delivery routing and helped everything come together smoothly. We truly appreciate your kind words about the team and are thrilled they made such a positive impact on your experience. Thank you for choosing Ashley we look forward to serving you again in the future!

Thanks
Kieasha

carlos mairena 2026.06.13

     

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Ahmad Ladson 2026.06.09

     

Ty was super helpful!!!

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Eberton Paul 2026.06.09

     

Everyone helpful and knowledgeable

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Linda Bell 2026.06.09

     

1st stop shop at upgrading my 5 year old sons room. Prices were very affordable, and the service was exceptional! Beautiful furniture for all home and apartment sizes . I even had the privilege of meeting a salesperson named Ashley in Ashley’s furniture store. Haha, Ashley herself and her fellow coworkers had amazing approachable attitude !

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Reply from Ashley Store 2026.06.10

Hi Linda,

Thank you for the wonderful review! We're so glad to hear you found great, affordable options while upgrading your son's room and that our team made the experience such a positive one. It’s especially fun that you got to meet Ashley at Ashley’s she and the team will really appreciate your kind words and recognition of their welcoming attitude. We truly appreciate your support and look forward to helping you again with any future home furnishing needs!

Thanks

Ruben Hernandez 2026.06.06

     

Karem was very nice and helpful

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Shayna Nash 2026.06.06

     

Josh was very knowledgeable and kind. I told him what kind of bed and mattress I was looking for and his recs were spot on. Carlos set up the delivery and worked with me and my schedule effortlessly! Thank you!

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Blake Zolfo 2026.06.04

     

Joshua was awesome. Had “forward” energy to move the process along without being pushy. He was warm, informed, and kind. One of the best experiences I’ve had in a furniture store. I ended up buying maybe $1000 more than I originally intended and I don’t regret it because Joshua made the financial decision feel more than justified.

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Reply from Ashley Store 2026.06.04

Hi Blake,

Thank you for sharing your experience! We're thrilled to hear that Joshua provided the perfect balance of guidance and professionalism while making you feel comfortable throughout the process. It's wonderful to know his knowledge, kindness, and approach helped you find pieces you love and feel confident in your purchase. We truly appreciate your business and your kind words, and we'll be sure to share your recognition with Joshua. Enjoy your new furniture!

Thanks

Margo McKenzie 2026.06.01

     

Very good service.

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BianReal 2026.06.01

     

Carlos was awesome and very helpful

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sheebal 2026.06.01

     

This store had an amazing staff that helped me

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Ruben Santos 2026.06.01

     

Carlos was very helpful, he helped me find the perfect piece of furniture, exactly what I was looking for. He went above and beyond to get me a great price for a great piece of furniture.

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Reply from Ashley Store 2026.06.02

Hi Ruben,

Thank you for your wonderful review! We're so glad to hear that Carlos was able to help you find the perfect piece of furniture and secure a great price as well. Going above and beyond to ensure customers find exactly what they need is what we strive for, and we truly appreciate your kind words. Thank you for choosing us!

Thanks

Annette Irizarry 2026.05.30

     

Karem Garcia was wonderful, was very helpful

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Shaniece Mulligan 2026.05.30

     

Ashley was amazing with my aunt Evelyn. She was patient, attentive, and very knowledgeable while assisting with the sale of her table and chest. Thank you, Ashley, for your hospitality, care, patience, and attentiveness. We truly appreciated your excellent customer service! You truly are amazing and great at what you do.

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Reply from Ashley Store 2026.05.30

Hi Shaniece,

Thank you for your wonderful review! We're thrilled to hear that Ashley provided such patient, attentive, and knowledgeable service while helping your aunt Evelyn with her table and chest purchase. Your kind words about Ashley's hospitality, care, and dedication to excellent customer service mean a great deal. We'll be sure to share your compliments with her. Thank you for choosing Ashley, and we hope your aunt enjoys her new furniture for many years to come!

Thanks

Amine Geahchan 2026.05.30

     

Great staff very friendly and helpfull. Karen and joshua

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Reply from Ashley Store 2026.05.30

Hi Anime,

Thank you for your wonderful feedback! We're delighted to hear that Karen and Joshua were so friendly and helpful during your visit. Providing excellent customer service is our goal, and we're glad they made your experience a positive one. We appreciate your support and look forward to helping you again in the future!

Thanks

Celestine Spooner-Oneal 2026.05.28

     

I was very happy the delivery men got to my house early , they set up what seem like five minutes., two very nice guys. The lead guy wemt to work right away he ask me where did i want my bed. And they also wanted to knòw where to put my desk and chair. They took my old mattress out for me and his assitant folliow suit, i will buy from Ashley's again soon THANK YOU ASHLEYS.

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Reply from Ashley Store 2026.05.29

Hi Celestine,

Thank you for your wonderful review! We’re so happy to hear you had such a great delivery experience. It’s great to know our team arrived early, worked efficiently, and made sure everything was placed exactly where you wanted it. We’re also glad they were able to assist with removing your old mattress for you. We truly appreciate your kind words and your support, and we look forward to helping you again with your next purchase. Thank you for choosing Ashley!

Thanks

mandy figueroa 2026.05.28

     

Carlos & Ashley Santana are incredible! My mom and I are so satisfied with their service. We kept changing our minds and asking a ton of questions. They never made us feel pressured and remained patient our entire time there. We spent 3 hours looking around. Carlos and Ashley thanks for being a GREAT team and making our happiness a priority! I can’t wait for our purchase to arrive in our new home!

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Reply from Ashley Store 2026.05.28

Hi Mandy,

Thank you so much for sharing your experience! We’re thrilled to hear Carlos and Ashley Santana provided such outstanding service to you and your mom. We know choosing the perfect furniture is an important decision, and we’re so glad they made the process comfortable, patient, and pressure free. Spending hours making sure you found exactly what you wanted shows how dedicated they are to our guests’ happiness. We truly appreciate your kind words and can’t wait for you to enjoy your new furniture in your new home. Congratulations, and thank you for choosing Ashley Furniture!

Thanks