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Reviews (3390)
MARELVY MARIN
2023-09-28
Steve Miller
2023-09-28
Our sales person, Perla was fantastic. She is very knowledgeable on the products, friendly and not pushy like some can be.
The store itself was very impressive. Very large and loaded with many great options. Prices were reasonable and quality seemed to be good.
We ended up purchasing a couch we fell in love with. A great experience overall.
I'm glad to hear you had a great experience at our store. Come see us again soon!
Cassandra Stillinger
2023-09-26
They were awesome!! We will return in the future for our home furniture
We're happy to hear your experience was positive! Thank you for the review.
James Cogil
2023-09-26
Helpful.
Your review means a lot to us. Thanks for your support!
Pete Nixon
2023-09-24
Rosie was the person helping me with my furniture buying experience. She was very knowledgeable and friendly. She made my purchase as easy as I could've amagined. I would recommend her and Ashley to everyone.
Thank you for leaving a review! At Ashley HomeStore, we continuously strive to serve you better. Looking forward to working with you in the future!
Bill Montgomery
2023-09-22
It was our 1st time buying furniture at your store. We were very pleased with Rosibell our sales person. She done a great job explaining everything. We would recommend your store to anyone
Thanks for the awesome review! We work hard to exceed expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Kevin Porter
2023-09-22
Thank you for allowing us to earn your business, and we look forward to seeing you again soon!
Joyce Stearns
2023-09-21
Very helpful and friendly. Everything went as smoothly as you’d want! Very nice store.
Thank you for your 5-star review, Joyce! We are so happy to see that you had a great experience with our customer service. We hope you continue to have a positive experience with us!
Stephen Goffa
2023-09-21
All of the Materials for home are very good but too much expensive 😅😫🙃😪
Thanks so much for providing this feedback about your experience at our store. Come back soon!
Tara Waldo
2023-09-21
Sales person very accommodating- quick to respond to all of our questions. She made our transaction accessable without traveling 40 miles back to the store to make our purchase.
Thank you for sharing! We value your loyalty to our business and are happy to hear you've enjoyed your experience with our team. We appreciate your kind words and look forward to seeing you next time.
Crissy Phillips
2023-09-20
Samantha did a great job describing the merchandise and taking us through the financing options. I left the store happy.
Thanks for checking us out, and for sharing your thoughts. We are glad that our team met your needs! Come back soon 😊
Stephanie Messer
2023-09-19
This is has been the most stressful experience. We purchased new couches that were delivered in July. When they were delivered our brand new floors that were instead just 30 days before were damaged by the delivery company, couches had an orange residue, and part of the upholstery was torn. Filed a claim with the delivery company who took 2 weeks to call me about the situation (they said it would be within 72 hrs). i then get told they can’t send someone out until September. Meanwhile my husband and i were able to get the scuff marks out of the flooring. I wait til september and technician comes out 9/11 to get the residue off and i get told that the torn upholstery was not on the report so there’s nothing that he can do. He stated he would be filing a report and someone would get back to me “soon”. 9/19 i call the delivery company and i’m told that a report was made but this goes to the manufacturer at ashley and if i would like an update i would need to call ashley. i call ashley and they state they have nothing on file. the technician states his system is down and will have to call me back. so frustrating and such a let down especially when you spend 4k on couches. the was our first and last time buying at ashley. our sales guy was perfect and the easiest transaction but the aftermath has been a nightmare. i should not have to play the middle man and be calling two different companies to try and figure this out.
kenzie caton
2023-09-19
Very kind people and very helpful!!
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority, and it's guests like you that make our job wonderful. We look forward to serving you again!
Frank Saylor
2023-09-18
Ashly store was very friendly and helped me get what I needed at the best cost I had a knowledgeable sales person that did a great job.
Thank you for allowing us to earn your business, and we look forward to seeing you again soon!
stacy sweeney
2023-09-18
Excellent customer service! Matt was very attentive and kind. He did a wonderful job helping me pick out the perfect living room furniture for my home. If your looking for someone who truly wants to help you find what your looking for, just stop by Ashley and ask for Matt.
Thanks for the awesome review! We work hard to exceed expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!
David Campbell
2023-09-17
We're happy to hear that our team members provided you with a great experience! Thanks for rating us 😊
Ronald Cooper
2023-09-17
Huge selections, a lot of choices to choose from. The store was laid out well and was easy to find a certain Style you may be looking for.
Thank you for sharing! We appreciate you taking the time to leave us a review.
Steven. Wahlberg
2023-09-16
Our salesperson was very helpful and friendly.
Your review means a lot to us. Thanks for your support!
Jerry Shepherd
2023-09-16
We appreciate you choosing Ashley HomeStore and thanks for rating us! Come back soon :)
S “Vlad the Skewerer” H
2023-09-16
Thanks for checking us out and sharing your experience 👍