Love Matcha Reviews

Jessica Schuster 2026.02.24

     

Yine was such a wonderful and kind staff member. She was incredibly warm and attentive, and made the whole experience even nicer. Also, the matcha was absolutely delicious — I really enjoyed it! 💚✨

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Reply from Love Matcha

Thank you so much, Jessica 💚 We’re so glad you had a lovely experience and that Yine made your visit special. Hope to see you again soon for another matcha! 🍵✨

Saeema Bhyat 2026.02.22

     

We entered into a franchise agreement with Love Matcha which provided for a three-month period to secure a suitable location. The three-month period elapsed without confirmation of a secured site. During that time, we were informed that the proposed location was subject to a waiting list. Following this, we requested the return of our deposit in accordance with the agreement. Despite providing our banking details and sending multiple follow-up emails, the refund has not been processed. Communication has been extremely limited. We were advised not to contact the business via phone or WhatsApp and to communicate only by email. Email responses have taken weeks at a time, and there has been no clear timeline provided for repayment. This has been a very very disappointing experience

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Mihle Mzamo 2026.02.19

     

Great service,Viwe and Taffy were amazing and super friendly 😍 our Matcha was so good

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Reply from Love Matcha

Thank you so much, Mihle! 💚 We’re so happy you enjoyed your matcha and that Viwe & Taffy made your visit special. Hope to see you again soon!

Almaz Adams 2026.02.16

     

The 100g tin was filled half way. I am dissatisfied with the service and product(artificial).

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Reply from Love Matcha

Hi Almaz, we sincerely apologise for your experience and for not meeting your expectations. Thank you for bringing this to our attention 💚

Rossana Mbeta 2026.02.15

     

The matcha tasted horrible. This is my second time trying it, and unfortunately it was still not good. There was also an issue on January 25th where the waiter over-tipped herself. That matter was resolved yesterday, February 14. I also felt uncomfortable during my visit because I believe the staff recognized me and were gossiping about me.

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Reply from Love Matcha

Hi Rossana, we sincerely apologise for your experience and for the discomfort caused during your visit. This is not the standard we aim to deliver, and we truly appreciate you taking the time to share your feedback with us 💚

Victor Mbulungeni 2026.02.13

     

A great experience and the ambience was divine. Taffy is a master of her craft and takes you in the ride of creating the Matcha right infront of you with explanations.

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Reply from Love Matcha

Thank you so much, Victor 🍵✨ We truly appreciate your kind words and are so happy you enjoyed the experience. Hope to welcome you back again soon! 💚

gilles bariguian 2026.02.07

     

Tisha

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Reply from Love Matcha

Thank you, Gilles! 💚 We’re so happy you enjoyed your experience with us. Looking forward to serving you again soon!

Joshua Nandra 2026.01.31

     

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Reply from Love Matcha

Thank you for your review, Joshua 🍵 We appreciate you taking the time to share your feedback and hope to welcome you back again soon! 💚

Cptleonel 2026.01.31

     

The matcha was really good, especially the mocktail side, definitely would recommend. The best part of it all is how the staff treated us they were very polite and welcoming big thanks to Taffy, Lissel and Viwe.

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Reply from Love Matcha

Thank you so much for the lovely review! 🍵 We’re so happy you enjoyed the matcha and mocktails, and we’ll be sure to share your kind words with Taffy, Lissel and Viwe. Hope to see you again soon 💚

Khanyisa Msuseni 2026.01.31

     

Taffy Lissel Viwe

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Reply from Love Matcha

Thank you so much for your review and support 💚 We’re happy you enjoyed the experience, live music, and service. We’ll share your kind words with Taffy, Lissel and Viwe. Hope to see you again soon 🍵✨

Lisanne van den Noort 2026.01.30

     

Very good! Amahle was of great service for us!

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Reply from Love Matcha

Thank you so much for the lovely review 💚 We’re so happy you had a great experience, and we’ll be sure to share your kind words with Amahle. Hope to welcome you back again soon 🍵✨

Brenda Masango 2026.01.29

     

Love love love ! Great service from beautiful ladies Taffy and Amahle and I loved my matcha latte 😘

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Reply from Love Matcha

Thank you so much for the love 💚 We’re so happy you enjoyed your matcha latte and had a great experience with Taffy and Amahle. We can’t wait to welcome you back again soon 🍵✨

Akhona Khuzwayo 2026.01.29

     

Enjoyed the service from Taffy & Amahle at Mojo Market. Made the visit worthwhile. Definitely coming back

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Reply from Love Matcha

Thank you so much for your kind words 💚 We’re glad Taffy and Amahle made your visit special at Mojo Market. We can’t wait to welcome you back again soon 🍵✨

Evans Arekhandia 2026.01.29

     

Great service by Taffy and Amahle

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Reply from Love Matcha

Thank you, Evans! 💚 We’re thrilled to hear you had a great experience with Taffy and Amahle. Looking forward to serving you again soon!

Yanhle Langa 2026.01.29

     

Taffy and Amahle It was a lovely experience with them and the mocha was thee most delicious

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Reply from Love Matcha

Thank you so much, Yanihle! 💚 We’re thrilled to hear that you had a lovely experience with Taffy and Amahle, and that the mocha was a hit! Can’t wait to serve you again soon!

何琦 2026.01.28

     

Tisha service supppper good, I like mocha, I like this shop, and this lady, hahahha

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Reply from Love Matcha

Thank you so much for the amazing feedback! 💚 We’re so happy you enjoyed Tisha’s service, the mocha, and the atmosphere. We can’t wait to see you again soon!

Angie 2026.01.28

     

tisha a very good attendant

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Reply from Love Matcha

Thank you so much for the lovely review 💚 We’ll be sure to share your kind words with Tisha. We look forward to welcoming you back again soon 🍵✨

Deborah Bacher 2026.01.28

     

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Reply from Love Matcha 2026.01.28

Hi Deborah, thank you very much for the 5-star review. We truly appreciate your support and are glad you enjoyed your Love Matcha experience. We look forward to welcoming you again soon.

Paige Elliott 2026.01.28

     

Tisha is a legend 😁✨️

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Reply from Love Matcha 2026.01.28

Hi Paige, thank you so much for the lovely review. We’re so glad you had a great experience, and we’ll definitely share your feedback with Tisha. Looking forward to welcoming you back for another matcha moment soon 💚

Eddie Nkhabe 2026.01.28

     

Great serves and amazing drink, Tisha is an amazing barista, she made me a great drink and gave great recommendations 😁

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Reply from Love Matcha 2026.01.28

Hi Eddie, thank you for the wonderful review. We’re so happy you enjoyed the drink and the overall experience, and we’ll definitely share your feedback with Tisha. We look forward to welcoming you back again soon 💚