We had experience with both Millie and Jayne. Both were brilliant at answering questions and giving advice. They were both brilliant with quick responses too. They are both friendly, approachable and an asset to the company. Nothing was too much trouble. I would recommend Steven and Carter lettings to anyone based on my experience with these two ladies. Thank you both once again
So we moved into our new home and I can honestly say Steven’s & Carter were friendly, professional and the communication was outstanding. They were actually far better than my solicitors updating us throughout the process. I have to mention Lucy and Nick were just brilliant I’m truly grateful.
We have recently purchased our first home through Stevens and Carter and we honestly couldn’t be more appreciative and grateful to have had such a fantastic experience through them. They were responsive, with quick replies, any questions we had were answered and they made us feel at ease. I would highly recommend them. Lucy and Nick in particular were just amazing!
Thank you so much for all your support when purchasing our first home😊
Selling a property can be difficult time in life. The key to success is most certainly in the hands of the estate agent that you choose and for many of us you don’t really know how this will work out until in the midst of your sale. This is why I want all to know that Stevens Carter of Hailsham are by far the most valuable, experienced and professional contact you could possibly wish for. Their skills in managing a sale successfully through from the initial offer to the final completion are the very best I have ever known. They keep you updated at every step of the way and always give extremely wise advice as to how best to proceed with any decisions that need to be made. Whichever member of staff you speak with, they always immediately know exactly where the sale is at and what you need to be doing giving huge peace of mind that all is well. Thank you dearly to you all at Stevens Carter, I am extremely grateful for all your help and assistance along my journey.
Nick, lucy Sam and the rest of the team at Stevens & Carter have been fantastic from start to finish. Communication was always clear, timely, and friendly, and we felt genuinely supported throughout the whole process. The team were proactive, professional, and made everything feel straightforward. I wouldn’t hesitate to recommend them to anyone looking to buy or sell in the area
From start to finish the S&C team were great. I was given a realistic valuation, received great support with marketing and had plenty of viewings. When I gained a buyer S&C communicated regularly with me and when exchange seemed elusive, Lucy did a sterling job of communicating with everyone down the chain. Everyone in the S&C team was welcoming and supportive and I can highly recommend them.
AVOID! We were selling out house due to a separation and they have completely ignored one party. When I complained about this they discussed the complaint with my ex before even acknowledging it to me. Awful and unprofessional. AVOID
Thank you to the team at Stevens & Carter, especially Nick. He handled the selling process with a professional, efficient, kind and friendly manner. He went that extra mile. I have no hesitation in recommending Stevens & Carter.
Lucy at Steven’s & Carter was our estate agent for our house purchase and she was fantastic from start to finish. She was professional, friendly, and always quick to respond to any questions we had. Lucy kept us well informed throughout the entire process and made what could have been a stressful experience feel smooth and straightforward. We really appreciated her honesty and support, and we wouldn’t hesitate to recommend Lucy and Steven’s & Carter to anyone buying or selling a home.
We viewed a few properties with Nick before deciding on our first home. Nick was brilliant, knowledgeable on the properties we were viewing and really accommodating to help us fit viewings around our work. We were then fortunate enough to deal with Samuel during the purchase process who was always on hand when needed and dealt with our constant emails (sorry). I would also feel awful if we didn't mention Laura who met us at the property we bought when we went back to view it again. All three are a credit to company and we will definitely recommend Stevens & Carter to anyone looking to buy or sell. Thank you.
Amazing team!!! Very helpful too!!! I am extremely happy with my purchase!!! Thank you so much to you all!!! Have a fantastic Christmas and a lovely New Year!!!
Guided us through the selling process professionally and supportively. Selling mum's bungalow was a very emotional and stressful time made easier by the support given from Stevens & Carter.
Special thanks to Nick for all his hard work!
Very good estate agent, nick was very professional and helpful along with Lucy who carried out our views she was also very professional and friendly and always polite and helpful when we had and question or updates,
Would highly recommend Stevens and carter
Lucy showed us round our bungalow she was very professional and honest was pleased how the purchase went and picked up the keys and lucy wished us good luck and gave us a card from all of them at Stevens and Carter lovely touch would definitely use them again
Reply from Stevens & Carter Estate Agents2025.11.20
Thank you!
Stuart Murrell2025.11.20
Amazing experience from Lucy and the whole team at Stevens and Carter, make buying a house as easy as possible with clear communication throughout. Would highly recommend.
Reply from Stevens & Carter Estate Agents2025.11.20
Thank you!
Henry Bramall2025.11.20
Our property company recently let a new build bungalow through Stevens and Carter and the service was excellent throughout. I dealt mainly with Millie who was incredibly helpful. As a first time landlord I had plenty of questions and she answered everything clearly and professionally. The process was handled efficiently and I was kept fully updated at each stage. I would highly recommend their lettings team to anyone looking to rent out their property.
Reply from Stevens & Carter Estate Agents2025.11.20
Thank you!
David Shelton2025.11.05
Our property company instructed Stevens & Carter Letting Department to find us new tenants for two flats in Polegate and we are so grateful to Jayne, Bradley and Millie for their kind and professional assistance throughout the process. They kept us fully updated and everything was dealt with very efficiently. Thank you so much to you all and we strongly recommend their service to anyone looking to let their property.
I have waited to write this review till our house sale went through with another agent. Here we go! We first used Stevens and Carters to list our house and the communication we received was absolutely terrible. Selling a house and buying another one should be an exciting time however in our instance it wasn’t 6 weeks into the process the few people we had come to look at the property were not in a proceedable position.We felt a bit of a loss about it all having seen houses sell in our area I made a trip into the office to discuss how we moved forward and was met with a very negative response. Yes I understand that they might be the market leaders in the area but that was not what I wanted to hear feeling very frustrated by the lack of communication we were receiving. We decided to move over to another estate agents and was met with a few very choice emails when giving our notice to Stevens and Carters. Within a week of putting our house on the market with the new estate agents we have sold it and completed within 11 weeks.
Reply from Stevens & Carter Estate Agents2025.10.09
I must stress that over the seven weeks we marketed your property, no fees were ever invoiced or charged to you yet during this time, I provided extensive marketing at a higher than recommended asking price, at your request. Throughout, I remained professional, approachable, and compassionate in all our communications whether by email, in person, or over the phone.
My advice on pricing and market conditions was realistic and based on up to date Rightmove data, reflecting how the local market was performing. During the period your property was listed with us, we achieved several viewings and had genuine interest, including parties who wished to purchase but were not yet in a position to proceed.
It is worth noting that the buyer you eventually sold to could well have made their enquiry through us at that time if the property was under our care.
I am disappointed by how this situation has unfolded, but I remain confident that we delivered a professional, proactive, and committed service throughout.
All the best
Sam Beale
Sales Director
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