Stevens & Carter Estate Agents Reviews

Matt Knott 2026.09.03

     

I sold my house a few months ago using Stevens and Carter and couldn’t recommend them highly enough! Unfortunately, my house sale experienced some difficulties that were through no fault of the team, but were due to circumstances beyond anyone’s control, including mortgage offers for a buyer falling through and the sale therefore being unable to proceed. However, the team were incredibly quick to get us back on the market. Viewings were consistent, with detailed feedback provided, and ultimately I had competing offers to choose between when selling. Expert advice was always available when needed and was explained in simple, easy-to-understand terms. The team always returned calls and messages promptly, and if one agent wasn’t available, the others made sure they knew what was going on so they could pick up any queries, providing a genuinely seamless service. John, Sam, Samuel, Lucy and Nick all went above and beyond to get my sale through, and I couldn’t thank them enough. I wouldn’t hesitate to recommend Stevens and Carter to anyone looking to sell their home.

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Toppy 2026.08.17

     

I recently bought a property through Steven’s & Carter Lucy was the agent handing the viewing and sale and I’ve got to say she very professional throughout the whole process giving it her fullest attention Thank you

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Reply from Stevens & Carter Estate Agents 2026.08.20

Thank you so much!

Liarna Pope 2026.08.05

     

Me and my partner were looking to move out for a while. As soon as we came across a property listed by Steven’s & Carter Estate Agents we found it a much smoother experience. Bradley specifically worked with us to look at a variety of properties and find the perfect one for us. He has consistently answered every question quickly and with detail. Thank you Steven’s & Carter!

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Brenda Loats 2026.07.19

     

I would highly recommend Stephens and Carter. They worked hard to secure a successful sale. Thank you Nick and the team for your professionalism. efficiency and kindness

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you so much for your kind words!

Harry Abel 2026.07.03

     

We had a great experience buying our new home through S&C. Lucy was absolutely lovely, incredibly informative, and always happy to answer all of our silly questions. She made what could have been a stressful process feel smooth and straightforward from start to finish. Highly recommended.

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you so much! We wish you all the best in your new home!

Andrew Bennett 2026.06.25

     

I recently had the pleasure of dealing with Stevens & Carter Estate Agents in Eastbourne and I cannot recommend them highly enough. A special mention has to go to Sammy Townsend, who was outstanding from start to finish. Sammy was professional, knowledgeable, approachable, and always willing to go the extra mile to help. Nothing ever felt like too much trouble, and communication throughout the process was excellent. He kept me informed every step of the way and made what can often be a stressful experience feel smooth and straightforward. The level of customer service provided was genuinely exceptional. Sammy’s honesty, attention to detail, and commitment to achieving the best outcome really stood out. It’s rare to find someone so dedicated and passionate about what they do. If you’re looking for an estate agent in Eastbourne that genuinely cares about its clients, I would highly recommend Stevens & Carter, and especially Sammy Townsend. A first class service from a first class team.

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you!

Ethan Neville 2026.06.04

     

We had experience with both Millie and Jayne. Both were brilliant at answering questions and giving advice. They were both brilliant with quick responses too. They are both friendly, approachable and an asset to the company. Nothing was too much trouble. I would recommend Steven and Carter lettings to anyone based on my experience with these two ladies. Thank you both once again

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Tracy Hooper 2026.05.11

     

So we moved into our new home and I can honestly say Steven’s & Carter were friendly, professional and the communication was outstanding. They were actually far better than my solicitors updating us throughout the process. I have to mention Lucy and Nick were just brilliant I’m truly grateful.

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you so much Tracey, we hope you are enjoying your new home!

Ellie Brown 2026.04.27

     

We have recently purchased our first home through Stevens and Carter and we honestly couldn’t be more appreciative and grateful to have had such a fantastic experience through them. They were responsive, with quick replies, any questions we had were answered and they made us feel at ease. I would highly recommend them. Lucy and Nick in particular were just amazing! Thank you so much for all your support when purchasing our first home😊

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you for your lovely words Ellie! We hope you are enjoying your new home!

Paul Raggio 2026.04.11

     

Selling a property can be difficult time in life. The key to success is most certainly in the hands of the estate agent that you choose and for many of us you don’t really know how this will work out until in the midst of your sale. This is why I want all to know that Stevens Carter of Hailsham are by far the most valuable, experienced and professional contact you could possibly wish for. Their skills in managing a sale successfully through from the initial offer to the final completion are the very best I have ever known. They keep you updated at every step of the way and always give extremely wise advice as to how best to proceed with any decisions that need to be made. Whichever member of staff you speak with, they always immediately know exactly where the sale is at and what you need to be doing giving huge peace of mind that all is well. Thank you dearly to you all at Stevens Carter, I am extremely grateful for all your help and assistance along my journey.

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you Paul for your kind words. It was an absolute pleasure to help you throughout the sale of your home.

Matt Hyde 2026.04.01

     

Nick, lucy Sam and the rest of the team at Stevens & Carter have been fantastic from start to finish. Communication was always clear, timely, and friendly, and we felt genuinely supported throughout the whole process. The team were proactive, professional, and made everything feel straightforward. I wouldn’t hesitate to recommend them to anyone looking to buy or sell in the area

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you!

Nicola Taylor 2026.04.01

     

From start to finish the S&C team were great. I was given a realistic valuation, received great support with marketing and had plenty of viewings. When I gained a buyer S&C communicated regularly with me and when exchange seemed elusive, Lucy did a sterling job of communicating with everyone down the chain. Everyone in the S&C team was welcoming and supportive and I can highly recommend them.

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you Nicola, it was a pleasure helping you with the sale of your home.

Jonathan Snidle 2026.03.24

     

Lacked professionalism and respect Terrible communication Unprofessional Avoid
Date of experience: 23 March, 2026

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Jon Snidle 2026.03.24

     

AVOID! We were selling out house due to a separation and they have completely ignored one party. When I complained about this they discussed the complaint with my ex before even acknowledging it to me. Awful and unprofessional. AVOID

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Nicola Holyoake 2026.02.22

     

Thank you to the team at Stevens & Carter, especially Nick. He handled the selling process with a professional, efficient, kind and friendly manner. He went that extra mile. I have no hesitation in recommending Stevens & Carter.

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you Nicola!

Myron Whisker 2026.02.05

     

Lucy at Steven’s & Carter was our estate agent for our house purchase and she was fantastic from start to finish. She was professional, friendly, and always quick to respond to any questions we had. Lucy kept us well informed throughout the entire process and made what could have been a stressful experience feel smooth and straightforward. We really appreciated her honesty and support, and we wouldn’t hesitate to recommend Lucy and Steven’s & Carter to anyone buying or selling a home.

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you so much Myron. It was a pleasure helping you with your purchase. We hope you both are enjoying your new home.

Billy Boots 2026.01.14

     

We viewed a few properties with Nick before deciding on our first home. Nick was brilliant, knowledgeable on the properties we were viewing and really accommodating to help us fit viewings around our work. We were then fortunate enough to deal with Samuel during the purchase process who was always on hand when needed and dealt with our constant emails (sorry). I would also feel awful if we didn't mention Laura who met us at the property we bought when we went back to view it again. All three are a credit to company and we will definitely recommend Stevens & Carter to anyone looking to buy or sell. Thank you.

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you so much for your kind words Billy!

Rob Mileman 2025.12.04

     

Amazing team!!! Very helpful too!!! I am extremely happy with my purchase!!! Thank you so much to you all!!! Have a fantastic Christmas and a lovely New Year!!!

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you Rob!

Anon Hailsham 2025.11.28

     

Guided us through the selling process professionally and supportively. Selling mum's bungalow was a very emotional and stressful time made easier by the support given from Stevens & Carter. Special thanks to Nick for all his hard work!

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you!

Alistair Parker 2025.11.24

     

Very good estate agent, nick was very professional and helpful along with Lucy who carried out our views she was also very professional and friendly and always polite and helpful when we had and question or updates, Would highly recommend Stevens and carter

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Reply from Stevens & Carter Estate Agents 2026.07.30

Thank you!