Sterling Plumbing Ltd. التقييمات

Very satisfied

Landon was excellent. He was very thorough

Fixed my problem- I am so happy!

Technician arrived on time and competed the furnace inspection promptly. Good job.

Ever since I have gotten a furnace rental from Sterling, the service I have received has been prompt, excellent and very professional. I have told family and friends about Sterling and the excellent service I have received. Thanks once again.

Great service

Friendly, professional and reasonably priced

Had them install a furnace for me this summer. When I called they were quick to set up an appointment to come look at my issues and the tech that came seemed very knowledgeable and friendly. He pointed out the issues and I agreed with him on all the issues and he gave me a cost break down of repair vs new and with the prices I was given it made no sense to repair so I opted to replace. Replacing I got a government rebate and the cost of their diagnostic visit would be removed from the cost of the install. They were able to schedule the replacement for the following Monday. Perfect. Install day- This is where I picky and what I deduct stars for in this review. -1 star They sent out a 2nd year apprentice to do my replacement. In my opinion and experience this is unacceptable and unprofessional. A 2nd year apprentice is still a student and needs to be supervised by a professional Journeyperson. I called their office and expressed my concerns. The salesman I spoke to seemed annoyed about my concerns but we made an agreement that they’ll send out a Journeyperson to review the work. Unfortunately they did not do this. Since my review they have reached out to rectify this. This shows they want customer satisfaction and it’s appreciated. I just replaced the filter in my furnace days before they came and they threw the filter away. They didn’t check if it was clean and wasted a perfectly good filter. When they finished their work they took payment but their office did not deduct the previous service calls amount off the work order, the tech was unable to deduct it for me so he asked me to pay in full and call the office the next day to request a refund. I did this and called their office and they rectified the situation right away and refunded the amount. This wasn’t a huge deal but was an extra inconvenience I had to go through for a step they missed. Rebate from sask energy on invoice states should receive in 4 to 6 weeks from day of install in form of a cheque. I am on week 9 and still do not have it. I called Sterling and am now being told it can take up to 3 months for rebate. That’s fine and is what it is and that’s on Sask Energy not Sterling but they shouldn’t tell me before purchase and have in writing on invoice that it takes 4-6 weeks for rebate when they clearly know it can take longer. It’s misleading. I would recommend Sterling Plumbing and Heating.

Derek and Adam did a great job for installing my furnace, I highly recommend Sterling for your HVac needs.Thank you Sterling

Cory was excellent to work with on my plumbing issue and provided options for the solution. The work was completed on time. I will definitely be using Cory and Sterling Plumbing in the future

I had Sterling at my house twice in one week due to a new home purchase and multiple immediate issues I need addressed. Sterling was wonderful and getting me an experience technician that was more than accommodating to help me out with my specific needs.

Dallas and his Team did a great job right from when the sales process started to when it was time to install and commission our new furnace! Courteous, respectful and punctual crew!

Sterling Plumbing & Heating 's Technician Rob Houde is a strong performer ; he has excellent technical knowledge , he has good customer service ability , he can troubleshoot the client's problem , he can determine an appropriate solution to the problem that is cost reasonable . His workmanship is very skilled . We were fortunate to have Rob assigned to our service call for a defective exhaust ventilation system in the condo . Thank You ! Rob Houde ! G. Mitchell acting for remote property owner T. Mitchell

Was so pleased with Landon he was professional, friendly and did a great job replacing the main shutoff valve in my house. Would definitely recommend him to my family and friends.

Quick and excellent service. Dan provided excellent service and is very knowledgeable.

Tech was very thorough and went over inspection findings

I paid to get my HVAC fixed, a few days later it broke down. They said they had to buy another part. They fixed it again and it broke down a few days later.