Ideas in Action by Stechford Mobility Reviews

96 year mother has had a stairlift fitted today. Service was quick and professional. Instructions for use were clear and concise. Very pleased with complete service from start to finish

Great service from the whole team. Martin came out promptly & on time to talk through the different options available to my elderly in laws who were in desperate need of a stairlift… Martin was extremely knowledgeable & considerate & the price was very competitive… The Install was carried out soon after & very professionally by engineer Alex who was clean & tidy in his work & demonstrated thoroughly how to use… My in-laws couldn’t be happier! 5*

Martin who fitted stairlift was very lovely and helpful, did an amazing job. Leeds United forever :)

I was more than a little apprehensive about venturing into the world of mobility aids, I had been a little overwhelmed with the ranges and all the choices available. After 5 minutes in the showroom, both my wife and I were laughing and joking with the staff like we had known them for years. The staff put us completely at ease, they listened to my needs and steered me in the right direction for my needs and I came away with the perfect option for me. I could have spent thousands on things that weren't right for my needs and a lot of salespeople would have let me do just that for a good sale, not these people. After assessment, I walked out with a new rollator, perfect for me and just right to give me my confidence back when out and about. If my needs change I will definitely not hesitate to go back and talk to Stechford mobility.

It's taken me too long to write this review, but, I have nothing but positive to say about Ideas In Action, and every member of staff. Service is excellent .

I have been a longstanding customer to this company and would recommend them in everyway, and have done for years. They are more than 5*****s. David, and all the staff that I have met are caring, interested in your needs, the engineers know their stuff and are always ready to help. It helps when you are dealing with a friendly and helpful team. They also have a good selection of mobility scooters etc. Easy access to their shop. Thank you to the staff for your help today on my baby scooter! Best one around! :)

Very professional from the initial visit to fitting. Martin came on time to fit the stairlift and was very friendly. He explained everything in detail and made sure my parents were happy and understood everything before he left. Throughly recommend this company.

So helpful and friendly. Got what I was looking for really easily. And they made it simple for me to understand the way things worked.

Had a stairlift fitted today. The Engineer was prompt, courteous and very knowledgeable. Well impressed with the fitment. Thank you so much IDEAS IN ACTION.

My mother's front left wheel was out of alignment and needed fixing. As I purchased the wheelchair from another company online, I was unable to send it back to the warehouse for repairs within warranty and came across Ideas in Action. They were very friendly and had availability to fix the wheelchair within 24 hours.. As I had the replacement parts sent over to me by the online company this company only charged me for labour. I would recommend them and use their service again in the future.

Everything was perfect from first contacting this company. They definitely deserve 5*. The gentleman who called out to quote was professional but very helpful and the two engineers who fitted the stairlift today were excellent They were quiet workers and left the whole place clean and tidy. The fitting was done in a shorter time than I expected.

From initial contact, the best quote and through to installation I've been extremely satisfied with this company. It was a pleasure to meet Alex who worked professionally and neatly installed a Handicare 1100 Stairlift. Thank you Alex and Ideas In Action for helping me to put my Ideas Into Action. 👍

The man on the phone was very pleasant and helpful

We have been trying for several years to get an electric attendant assisted wheelchair as my sister is unable to operate herself. We sent an enquiry Sunday night, we got a phone call Monday morning. We were told they had a reconditioned one if we didn’t want new. Without a deposit they held it for the week as we had to drive from Norfolk to the showroom in Birmingham. Great service, very knowledgeable and all round nice company to do business with. Thank you

Took my wife’s wheelchair for repair and was very pleased with the efficient, knowledgeable and friendly staff. Nothing was too much trouble and repair done. Very pleased and would highly recommend!

Excellent service and fitting of stair lift. Thoroughly recommend.

Very friendly staff and straight forward installation. Alex was very helpful and explained everything. Thank you!

I recently moved back to Birmingham and Ideas in Action is my new Motability dealership. I am very happy with the service that I have received so far. Everyone at Ideas in Action is professional and polite. My powerchair received its first annual service a few days ago and the engineer (Robbie) was very helpful and efficient. With Ideas in Action, I feel that my powerchair and I are in good hands.

This is a review on behalf of my mom and dad, June and Graham Davies. They had there first stair lift 14 years ago from you and there isnt anything thats too much trouble, when asking for help when there is a break down or servicing on the stair lift this has always been done efficiantly and of a high standard. we recently had a new stair lift fitted by Robbie, he was pleasent, effeciant, explained the product very well and cleaned up after himself, we are very pleased and would always reccomend Ideas in action by Stechford mobility they are amazing.Thanks guys.....

We had Alex out to fit our stairlift excellent work so friendly and worked so efficiently a pleasure to have in home highly recommend this company