Thank you, Mike. We’re glad Treston was able to take care of the heater relocation and get everything done just right. We appreciate your feedback and your trust in our team.
Thanks Michael. We’re sorry to hear you felt this way and would like the chance to understand what happened. If you’re open to it, we’d appreciate the opportunity to talk through the concerns and make things right.
Mark Tantillo2025.12.03
Extremely good folks here. They are so beautiful to work with from pricing to completion. Professional, fair, knowledgeable and very good communication.
Highly recommend them
Thank you so much, Mark! We're thrilled to hear that you had such a positive experience with our team. We truly appreciate your kind words and your recommendation. It was a pleasure working with you, and we look forward to assisting you again in the future!
P.N. Saksena2025.11.28
We would highly recommend Starnes Electric. Our neighbor had a wonderful experience with them and referred them to us. Shannon was very professional when I first called them. Then, Dalton and his assistant were very professional and competent when they came to give a quote + do the work. We were so impressed that we signed up for their "preferred customer" program.
Thank you so much for sharing your experience. We’re glad to hear that Shannon, Dalton, and the team provided professional and reliable service from start to finish. We appreciate your trust, your recommendation, and your decision to join our preferred customer program.
Debi Payne Hallman2025.11.18
Treston & Michael did a great job diagnosing the problem with my shower light…switch was bad & they replaced it quickly. MANY thanks, gentlemen!
Thank you for sharing this, Debi. We’re glad to hear Treston and Michael were able to diagnose the issue quickly and get your shower light working again. We’ll be sure to pass along your appreciation to them!
Nicole Jennings2025.11.13
I cannot say enough wonderful things about Starnes Electric. From the owner Mr. Starnes, to electricians Treston & Michael to Shannon in the office. They are communicative, they show up when they say they will, they do great work and they are so kind. They moved mountains to help us navigate work for my grandmother in Rock Hill. They rearranged schedules and showed up when she had sudden issues and helped us work with Duke Energy to get things fixed at her house. They are honest and so incredibly kind. They have customers for life with our family and friends. Thank you, Starnes Electric!
Thank you so much, Nicole! We’re grateful for your kind words and happy to hear that our team was able to support your grandmother when she needed it most. It means a lot to know you trust us, and we’re honored to have earned a place with your family and friends.
Debra Passero2025.11.11
Excellent pricing, dependable and showed up on time. Kept abreast of information necessary for the job. Performed everything with ease and knowledge. Would recommend 100 %.
Thank you, Debra! We’re glad to hear everything went smoothly and that you found our team dependable, informed, and easy to work with. We appreciate your recommendation and are always here if you need anything.
Rosalyn Kolisama2025.11.10
Great service . Reasonable prices.Experience , knowledgeable, and Friendly customer service.
Thank you, Shawn! We appreciate your star rating and are glad to know you had a positive experience. If you ever need anything, we’re always here to help.
Ray Feaster2025.10.23
Professionalism at the highest level. Beware of the additional service charge if you use a CC for payment.
Hi Ray, thank you for your feedback and for acknowledging our high level of professionalism. We appreciate your note about the additional service charge and will consider it for future improvements. If you have any other questions or need further assistance, feel free to let us know!
Thank you for your shining review, Isaac! Your acknowledgment means a lot, and we're thrilled to have earned your stellar rating.
Stevyn Buie2025.10.11
I paid them $2,600 to install 3 high end chandeliers in my home and repair an outlet. It took 3-4 folks to install them over a period of a few days. It wasn't smooth but they gave 3 to 4 star service. Definitely servicable. They were several young guys who I had to correct and tell to not play their Spotify music in my house as I was working from home. Nice guys all around though.
The reason for the low rating is that there was a 90 lb chandelier they were unable to install and so they gave me a separate quote. The amount they quoted was of $6,000. That was 5x the cost of the light. I chalk it up to inexperience but I got another qualified company to do the work with 2 people for $750.
I requested a breakdown of the estimate and they declined to respond. Instead they just resent the fixed price quote again. They said they needed an Aladdin lift vs scaffolding. The two guys did it with basic scaffolding of course. Whether their rate was high because of poor estimation of the level of effort needed to do they work or because they were trying to gouge me, it left an awful taste in my mouth. I feel cheated even though I declined the service from them.
Thank you for taking the time to share your feedback, Stevyn. We truly appreciate your honesty and are sorry to hear that your experience didn’t meet your expectations. Your concerns about pricing and communication are important to us, and we’ll be reviewing this situation closely to ensure our estimates and customer interactions are clear and fair moving forward. We’re glad to hear that our team was polite and completed most of the work, but we sincerely apologize for any frustration caused. If you’d like, we’d be happy to discuss this further to make things right.
thomas craig2025.10.08
On time, communicate very well, estimates are accurate
Thank you, Thomas! We’re so glad to hear you appreciated our punctuality, clear communication, and accurate estimates. Your feedback means a lot to us, and we look forward to working with you again in the future!
Jeffrey Gardner2025.09.23
Starnes did an excellent job through the initial sales process until completion. Tristen who came out and the crew were professional and did outstanding work. In addition they made some adjustments per my request. Thanks Starnes. Great work and thank you.
Thank you for your kind words, Jeffrey! We’re so glad to hear that Tristen and the crew delivered professional service and outstanding results from start to finish. It’s great to know the team was able to make adjustments to meet your requests as well. We truly appreciate your trust in Starnes and look forward to serving you again in the future!
Ricky Turner2025.09.05
Starnes did a great job on my meter base and panel installation. The whole process was very organized with excellent communications throughout. Treston and crew made sure I was more than satisfied with the finished product. I would definitely use Starnes Electric again.
Thank you, Ricky, for sharing your experience with us! We’re thrilled to hear that Treston and the crew delivered organized service and clear communication throughout your meter base and panel installation. Knowing you’re more than satisfied with the finished product means a lot to our team. We truly appreciate your trust and look forward to serving you again in the future!
Thank you for sharing the star rating for Richard Tyner. I’ll make sure this is noted and updated accordingly. Please let me know if there are any additional details to include.
Thank you, Justin, for your feedback! We’re glad to hear you were pleased with our prompt service and reasonable pricing. Providing great value and dependable service is always our goal. We truly appreciate your support and look forward to serving you again!
Chris Beard2025.08.14
Treston was courteous, professional, and did a great job!
Thank you for your feedback, Chris! We’re so glad to hear that Treston provided courteous and professional service. We truly appreciate your kind words and are happy to know you were pleased with the job. If you need any further assistance, we’re here to help!
Latoya Renwrick2025.08.13
Tanner arrived at my home this morning to fix my outdoor outlets. He went above and beyond to get them working again. He's a very intelligent young man.I highly recommend him and Starnes Electric. I appreciate y'alls help.
Thank you so much for your kind words, Latoya! We’re thrilled to hear that Tanner provided excellent service and went above and beyond to get your outdoor outlets working. Your recommendation means a lot to us, and we truly appreciate you choosing Starnes Electric. We look forward to assisting you again in the future!
Kristian Kellogg / gmail2025.08.12
Starnes is a good choice for residential electrical projects. Treston was our electrician he was a great communicator very customer friendly and knowledgeable. Starnes was exceptional with communication between the office and the field as well. They completed all the necessary paperwork with Duke Energy and facilitated the flow of documents to the customer. Overall great experience, very competitive and would highly recommend.
Thank you so much for the kind words, Kristian! We're thrilled to hear that Treston and the entire Starnes team were able to provide excellent service and communication throughout your project. We truly appreciate your recommendation and are so glad to know that we met your expectations. We look forward to working with you again in the future!
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