Star Carpet Cleaning Reviews

I inquired via Facebook and was quoted £50 for the stairs and £30 for the bedroom. When the man arrived, he said hed need to charge an extra £20 if we wanted the stairs to be clean as the bottom 2 were dirty and they'd need to be 'deep cleaned'. And although he 'could do it for £80, the bottom steps wouldn't be clean'! So, not wanting to waste £50 on partly clean stairs, we reluctantly agreed. He then cleaned the stairs extremely quickly, spending no more time on the bottom stairs than any of the rest. I had to then ask him three times for him to go over the bottom step again, as he'd missed half of it! I have included a picture of our apparently extra filthy carpet with hose and wire included from the machine while the man was upstairs to prove it was taken today before he cleaned them. No stains, just grubby on the edges—hence paying for a clean! Very unprofessional way to operate, and it's left us feeling had over, to be honest. Its not even the cost; it's more the principal. You could have cleaned the stairs for the agreed price easily too, as I watched, but I saw an opportunity to charge more on the day. How many people book to have spotlessly clean carpets cleaned?! I'll be going elsewhere in the future.

Used this company today and can recommend them highly. Carpets and rugs throughout whole house cleaned for very reasonable price. Turned up promptly and whole job done without any problems. Nothing too much trouble. Very friendly and even moved some furniture around to save me doing it. Extremely happy with result. Carpets now pristine. Will certainly use them again and recommend them to anyone who wants an excellent job done with no fuss at a reasonable price

very good