Not trustworthy!
We initially had a decent experience with Daniel and Elijah. During the consultation and quoting process, both appeared professional, responsive, and promised high-quality results. They were quick to secure the contract and collect the upfront payment.
Our contract explicitly stated we would receive epoxy garage flooring. Instead, they used a different, unsealed material that began completely peeling within a week just from coming into contact with water. They stated that they would come months later once the weather warms up to fix the issue. Daniel then demanded an additional $800 to apply the epoxy we had already paid for and another $500 for levelling. After changing the timeline at the last minute—leaving our belongings stranded on our porch—Daniel showed up alone without a team. His rushed attempt to fix the levelling on his own failed completely and so did his promise of having it done in 2 days as he then made further attempts to delay the work. This clearly showed us that we were not a priority for him and that this job will once again be botched.
We were beyond frustrated and decided to do the work ourselves. Now that we have requested a partial refund to pay for additional 2k we just spent on materials to fix the botched job, they have gone completely silent and refuse to answer our messages. They take your cash, deliver defective work, and completely abandon the project. Do not trust this company, and never pay them fully upfront. We will be taking them to court over it.
We are so pleased with Gracia Makeovers.
Working with Elijah and Daniel was smooth, and a pleasure.
We enjoyed our shopping day with Elijah picking finishes and appreciated his expertise on decisions we were stuck on. He “understood the assignment” when we shared our modern, minimalist inspiration.
Daniel is really accurate in estimates to executing the reality of the whole project.
Both are responsive, knowledgable and kind people.
From interviewing other companies we appreciated how with Gracia the design proposal wasnt just aesthetic but made the most sense for function (like drain locations/ pipe slope/sizing of things, etc).
They provided multiple smart options for designs and also showed best ways to spend on important vs less important items, never pushing on superfluous things.
The demo and building crew were a really nice team and took good care of our spaces. They worked so hard and were so fast! Their work was beautiful (Thank you again!)
Our washroom looks like we stepped into a magazine. Our basement is so much more functional. We cant wait until we can do another project with them.
Thank you so much!
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2026.05.26
Thank you so much for the incredibly thoughtful review. Working with you was an absolute pleasure from start to finish. We’re so happy to hear that the design process, shopping day, and overall renovation experience felt smooth, collaborative, and thoughtful throughout.
Thank you as well for the kind words about our crew. We’re beyond grateful you trusted us with your home, and we’re excited for the opportunity to work together again in the future.
Thank you as well for the kind words about our crew. We’re beyond grateful you trusted us with your home, and we’re excited for the opportunity to work together again in the future.
We’ve had other contractors in the house before and the difference with Gracia Makeovers was noticeable right away. They actually listened to what we wanted instead of just pushing what was easiest for them. Our new kitchen in Burlington is everything we asked for.
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2026.05.26
It was a pleasure working with you Rana! Thank you for your thoughtful message.
My husband and I went back and forth for two years about finishing our basement. Finally pulled the trigger with Gracia Makeovers and honestly wish we did it sooner. They added a bathroom down there too and the whole thing came out better than we imagined.
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2026.04.13
Maryam! it was a pleasure serving you. Thank you for choosing Gracia Makeovers for your renovation needs!
Gracia Makeovers did a diligent, clean, and highly professional job renovating my basement. From start to finish, the whole process felt smooth and well managed, and Daniel, Elijah, and the rest of the team genuinely left me satisfied.
It started with the quote: they were responsive, thorough, and showed up on time. Their pricing is premium, but they were also willing to negotiate in good faith, which I appreciated.
The renovation itself took under three weeks. The crew showed up on time every day, worked efficiently, and wrapped up on time, no surprises, no mess left behind. The final outcome was excellent, honestly better than we expected.
What really stood out was the extra care after the job was done. They helped install my TV mount, and even came back a week later to help with a TV shelf. That level of follow-through is rare. I’d confidently recommend Gracia Makeovers to family and friends.
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2026.02.25
Thank you for your thoughtful review. We really appreciate your feedback and we look forward to serving you in the future. You were awesome dealing with all throughout.
Gracia Makeovers did a fantastic job renovating my bathrooms and kitchen. Their price came in the middle of all the quotes we got. They finished in a timely manner, stuck to the budget and did a great job overall. They came recommended high on social media and in my community. I hope this review helps someone looking for a trust worthy contractor.
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2026.02.17
Thank you so much for this. We know how tough it is choosing between contractors, so it means a lot that you trusted Gracia Makeovers with your kitchen and bathrooms. Really appreciate the recommendation.
We hired Gracia Makeovers to renovate our kitchen & bathrooms end of 2025 and they did a fantastic job. We interviewed multiple contractors in Oakville and we chose them for three different reasons.1) price, 2) the owners are great, and 3) communication. I highly recommend them to anyone looking to renovate their house. We'll be renovating our basement with them next year.
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2026.01.15
We know how much time and effort goes into choosing the right contractor, especially after meeting with a few, so it means a lot that you trusted Gracia Makeovers with your kitchen and bathroom renovation.
Elijah and Daniel renovated our basement and bathrooms. We looked for many contractors in Oakville and Gracia makeovers were recommended by many people in our community. Fantastic job, great prices, great craftsmanship. Thank you to the Gracia Makeovers team
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2026.01.02
Abdul, thank you for your awesome review. We appreciate you taking the time to share your experience.
It's been nearly six months since the renovation of our kitchen and only bathroom, and we still absolutely love it. I find myself smiling during every meal preparation, cleanup, and grocery storage. Daniel, Elijah, and their team are fantastic—experienced, knowledgeable, and they deliver top-quality work. Elijah communicates well and is very kind, keeping us informed about the scheduled tasks. We lived in the house with three pets throughout the renovation. Elijah genuinely wanted us to be happy and did his best to minimize our stress, often smiling and reassuring us with "Don't worry." The entire renovation took almost four weeks, just a day or two longer than estimated. Having built a custom home before, I understand delays and cost overruns. Gracia Makeovers didn't begin the project until everything was available and ready. The only delays after starting were minor and unpredictable, such as a delivery truck breaking down.
The kitchen and bathroom renovation exceeded our expectations and is worth every penny. Thank you Gracia Makeovers!
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2025.12.15
Thank you so much for this, it truly means a lot to our entire team at Gracia Makeovers. Knowing that you’re still loving your kitchen and bathroom renovation months later is the best kind of feedback we could receive. Those are the most lived-in spaces in a home, and we’re so happy they continue to bring you joy in your day-to-day life.
Renovating a kitchen and an only bathroom while living in the home is never easy, especially with pets, and we genuinely appreciate the trust you placed in us.
Thank you again for choosing Gracia Makeovers and for sharing such a kind, detailed review. It was a pleasure working with you, and we’re grateful to have been part of transforming your home.
Renovating a kitchen and an only bathroom while living in the home is never easy, especially with pets, and we genuinely appreciate the trust you placed in us.
Thank you again for choosing Gracia Makeovers and for sharing such a kind, detailed review. It was a pleasure working with you, and we’re grateful to have been part of transforming your home.
We recently worked with Gracia Makeovers for a full remodel of 3.5 bathrooms, and we couldn’t be more impressed with the entire experience. They managed to complete everything in just two weeks, which is amazing given the scope of the project.
Every worker on the team was hard working, professional and respectful. A special shout-out goes to Elijah, who was incredibly patient, and thoughtful throughout the entire process. He took the time to explain options, answer any questions, and even helped steer our design choices in directions that made the final result look even better than we imagined.
When our third shower unexpectedly started leaking, the team immediately stepped up, worked extra hard and made sure one bathroom was completed quickly so our family would have a working space. Their attention to detail and ensuring the work was done properly has given us the confidence that we’ll be able to enjoy these beautifully finished spaces for many years to come.
In the end, the bathrooms look amazing, the experience was smooth, and the team went above and beyond to complete the project. We would recommend Gracia Makeovers to anyone looking for quality work and stunning results!
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2025.11.28
Thank you so much, Jess. This was a big project, and we really appreciate you trusting us with it. I’m glad the team made the process smooth for you and that the final results turned out the way you imagined.
Thank you again for the kind words and for choosing Gracia Makeovers. It was a pleasure working with you and your family, and we’re always here if you ever need anything down the road.
Thank you again for the kind words and for choosing Gracia Makeovers. It was a pleasure working with you and your family, and we’re always here if you ever need anything down the road.
Gracia Makeovers did a fantastic job in our kitchen and bathroom. Highly recommend them to other families. Great price, timeline and organization. 10/10 experience
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2025.11.20
Thank you so much for the kind words! We really appreciate you trusting Gracia Makeovers with your kitchen and bathroom renovation. Our team takes a lot of pride in staying organized, keeping clear timelines, and making sure everything runs smoothly from start to finish. Hearing that you had a 10/10 experience means a lot — we’re so glad you love the results!
I had an amazing experience working with Elijah and his team. They were reliable, professional, and you can tell they take real pride in their work. The quality and attention to detail stood out from day one, and the final result turned out even better than I expected. Everything was smooth, and perfect. Im truly grateful, thank you so much Elijah. I highly recommend Elijah and his team for any home renovation project!!! Once again thank you so much Elijah
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2025.11.20
Thank you so much for this — it honestly means a lot. Working with you was a pleasure from start to finish, and I really appreciate the trust you put in our team. At Gracia Makeovers, we take pride in being reliable, detail-oriented, and treating every home like it’s our own, so hearing that come through in your experience means everything. I’m so glad the final result exceeded your expectations and that the whole process felt smooth for you.
Thank you again for choosing us and for taking the time to share such a thoughtful review. Truly grateful.
Thank you again for choosing us and for taking the time to share such a thoughtful review. Truly grateful.
We did a kitchen renovation with Gracia Makeovers. They did the design with us before we even signed. Came in and finished on time as they said. Very few contractors do that these days. 10/10 service.
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2025.11.09
Thank you so much for the kind words! We really enjoyed working with you on your kitchen renovation.Appreciate you trusting our team with your home!
Elijah’s knowledge and attention to detail made me feel so confident with my renovation with Gracia makeover’s. Extremely talented group of individuals who work hard and have passion.
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2025.11.09
Thank you so much for saying that! It really means a lot. At Gracia Makeovers, we care deeply about making every renovation feel smooth and worry-free, so hearing that you felt confident throughout means the world. We’ve got such a passionate team here in Burlington, and we’re lucky to work with amazing clients like you who appreciate the detail that goes into it. Truly grateful you chose us for your home!
They have a great team. Elijah was very meticulous and guided us through every step of the project seamlessly.
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2025.11.09
Thanks so much for that! I really appreciate you taking the time to share your experience. Thanks again for trusting us with your home!
We worked with Elijah from Gracia Makeovers, and he was fantastic! He’s incredibly knowledgeable and really takes the time to guide you through the renovation process without making it feel overwhelming — especially if it’s your first reno. I’ve never seen a contractor who will actually go shopping with you, explain the products, and break down the quality and value behind each choice. Renovations can be stressful, but Elijah makes sure you’re comfortable and happy with every detail and every penny spent. Highly recommend Gracia Makeovers!
Reply from Oakville Home Renovation Contractors by Gracia Makeovers Inc.
2025.11.09
Wow, thank you so much for that, we really appreciate it. Renovations can definitely feel overwhelming at times, so we always try to make the process as smooth and transparent as possible. I’m glad you felt supported every step of the way — that’s exactly what Gracia Makeovers is all about.
Taking the time to walk through design choices, materials, and pricing helps make sure everything truly fits your vision and budget. It was an absolute pleasure working with you, and I’m so glad you love how everything came together!
Taking the time to walk through design choices, materials, and pricing helps make sure everything truly fits your vision and budget. It was an absolute pleasure working with you, and I’m so glad you love how everything came together!