Verified Company
Farming, gardening, home repairs, clothes... they have it with a smile. Sometimes more expensive but sometimes they have what other hardware stores don't carry. It's a bit out of my way. If I really need something I go there first.
Reply from Spence Hardware & Supply
2025.11.04
Thank you, Michael, for your wonderful feedback! We’re glad to hear that you appreciate our selection and friendly service. We look forward to seeing you again soon!
I have been shopping at Spence Hardware for many years. All of the staff are helpful and friendly. They know the store well. They know what they have and where to find it. They help you find the most unusual items and assemble various specific items to complete your projects. They have the best livestock products of anyone in the area, great clothing and shoe departments and items from local crafts people.I love shopping there.
Reply from Spence Hardware & Supply
2025.10.28
Thank you so much for your wonderful review, Alida! We're thrilled to hear that you've had such positive experiences at Spence Hardware, and we appreciate your loyalty over the years. Our team is always here to help, and we’re glad you enjoy our selection of products!
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Spence hardware personnel were very helpful and gave me the assistance I needed to get my plumbing project completed. Shared options and had what I needed!
Nice to have the old fashion customer service and friendly atmosphere!
Much Appreciated!
Reply from Spence Hardware & Supply
2025.10.27
Thank you so much for your kind words, James! We're thrilled to hear that our team was able to assist you with your plumbing project and that you enjoyed the friendly atmosphere. We appreciate your support and look forward to serving you again!
Spence Hardware hires friendly, knowledgeable people who always go out of their way to help! Their selections of many diverse items makes it fun to browse! From farm feed to nuts & bolts, from sprinklers to Aussie Outback Coats, and don’t forget the giant stuffed chickens for your grandkids-—Spence is the place you want to visit!
Reply from Spence Hardware & Supply
2025.10.20
Thank you so much for your wonderful review, Matt! We're thrilled to hear you enjoy our diverse selection and friendly service. We look forward to welcoming you back soon!
Thank you Spence Hardware for having everything I need for my ranch! Your employees are the best! Always helpful and friendly.
Reply from Spence Hardware & Supply
2025.10.20
Thank you so much for your kind words, Chrissy! We're thrilled to hear that our team is making your visits enjoyable and that we have everything you need for your ranch. We look forward to seeing you again soon!
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This is the most friendly and helpful farm/hardware store in town, and they’re local!
Reply from Spence Hardware & Supply
2025.10.09
Thank you so much for your kind words, Ross! We're thrilled to hear you had a great experience and appreciate your support for local businesses. We look forward to serving you again!
This place has the best service, came in late this evening needed help getting some plumbing fittings and we were helped until we got everything we needed. Very friendly and very willing to help from the moment we entered the door. Great teamwork!!
Reply from Spence Hardware & Supply
2025.10.09
Thank you for your wonderful review, Vincent! We're thrilled to hear you had such a positive experience with our team and that we could assist you with your plumbing needs. We appreciate your support and look forward to seeing you again!
This store has everything we need and the shopping experience is always pleasant with fun products and excellent customer service. I also appreciate that the owners are neighbors that pour so much back into our community unlike big box stores.
Reply from Spence Hardware & Supply
2025.09.30
Thank you so much for your kind words, Jessica! We're thrilled to hear that you enjoy our selection and customer service, and we appreciate your support for our local community efforts. We look forward to seeing you again soon!
Spence Hardware employees care about their customers. I visited the store to buy a part. The assistant manager, Devin, if I remember correctly, was terrific. I made a comment about what I was doing and I would probably need some help. Before I knew it, he had my problem solved. A+++
Reply from Spence Hardware & Supply
2025.09.10
Thank you so much for your kind words, Kristi! We're thrilled to hear about your positive experience with Devin and our team. Your satisfaction is our priority, and we look forward to assisting you again!
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I came into Spence on Monday and was kindly greeted by Kyle looking for hornet traps to put out in my pasture full of horses. He lead me the right way and his attention to detail and quick help really made the stress of buying anything almost vanish! You have some amazing employees :)
Reply from Spence Hardware & Supply
2025.09.14
Thank you so much for your kind words, Lily! We're thrilled to hear that Kyle provided you with excellent service and helped make your visit stress-free. We appreciate your feedback and hope to see you again soon!
Spence is an awesome store. Excellent customer service. They’ve gone above and beyond what is necessary to help me in anything that I’ve ever asked. Super knowledgeable and helpful sales people and I highly recommend them.
Reply from Spence Hardware & Supply
2025.09.10
Thank you so much for your kind words, Bethany! We're thrilled to hear that you had a great experience with our knowledgeable team and that we could assist you effectively. Your recommendation means the world to us!
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This store has been the place to go for hardware and other supplies you use around the home. Unlike with big-box stores, the staff are knowledgeable, helpful, and friendly.
I've been shopping there for over 20 year and they have always been great!
Reply from Spence Hardware & Supply
2025.09.02
Thank you so much for your kind words, Christine! We're thrilled to hear that you appreciate our knowledgeable and friendly staff, and we're glad we could help you with your hardware needs. We look forward to serving you again!
Always the nicest, nicest staff! Feel comfortable going in as someone unknowledgeable about most hardware stuff. Thank you Spence!
Reply from Spence Hardware & Supply
2025.08.21
Thank you so much for your kind words, Allison! We're thrilled to hear that you feel comfortable with our staff. We look forward to helping you with all your hardware needs!
Copied and pasted from an email that I submitted on their website:
This morning, Sunday, 8/17, I visited your store and was helped by Robb. I wanted to let you know, if you don't already, what a wonderful employee you have in him. I had a project that I needed advice and recommendations in order to complete. Robb provided us with that information and more. He had a great sense of humor, was very kind and patient, and was very knowledgeable. Having been a customer service manager many years ago, I know that you can teach people a lot of things, but you can't really teach them to care about others, and
to be conscientious. You were either wise or lucky to hire well. I lean toward the former, because I have encountered a few pretty exceptional employees at Spence over the last few years that I've lived here. Saturday night, there was a competent young man who helped me to preliminarily assess the materials that I would need. (I wish I could recall his name - but I do remember that he was wearing boots that he mentioned were passed down to him from his dad.) With his good ideas, I returned to purchase this AM when Robb was so helpful.
So many retailers these days lack an emphasis on training and customer service; Robb and his young colleague exemplify both - a refreshing change from the status quo! I hope they are both well-cared-for and appreciated in your organization.
Thanks to Spence Hardware and Robb for helping to start my project - and my Sunday - off on a positive note!
Liz Johnston
Reply from Spence Hardware & Supply
2025.08.19
Thank you so much for your wonderful feedback, Liz! We're thrilled to hear that Robb and our team provided you with such exceptional service. We truly appreciate your kind words and will make sure to pass along your compliments to them!
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