Hi Bob, Thank you for the great review. I’m glad to hear Anna was able to get your sunglasses repaired quickly and take great care of you. We look forward to seeing you next time!
Jamie2026.09.01
Awesome service and friendly atmosphere. Maybe a little more than I wanted to spend but I needed a new pair of glasses
Hi Jamie, I’m happy to hear you had a good experience with our team and enjoyed the friendly atmosphere. We appreciate you choosing Spectacle Shoppe, and we look forward to serving you again next time!
kitty n2026.09.01
I have never experienced such an amazing optometrist office before going to Spectacle Shoppe! The service and professionalism was perfect, the doctor was informative and nice! I was in and out faster than I expected and I got little treats at the end :) If you have medical anxiety like I do, this is the place for you! I look forward to coming back
Hi Kitty, thank you so much for the feedback. I’m glad to hear you had such a positive experience with our team. We really appreciate you choosing Spectacle Shoppe, and we look forward to seeing you again!
Alex wasscher2026.08.31
Very friendly, efficient service! Liz and Anna are so kind and helpful!
Hi Alex, Thank you for the great review! I’m glad to hear Liz and Anna took good care of you. Thank you for choosing Spectacle Shoppe and we look forward to seeing you next time.
Nancy Harms2026.08.24
High prices & unprofessional staff, I'd hoped to support an Uptown business but it will not be this one.
Hi Nancy, I’m sorry to hear that you had this experience at our Uptown location. I’d appreciate the opportunity to speak with you directly and see if I can make this right. Please feel free to reach out to me at logans@spectacleshoppe.com or call me directly at 612-723-5814.
Hi Nancy, I’m sorry to hear that you were disappointed with your experience at Spectacle Shoppe. As a locally owned business, we take a lot of pride in both the products we offer and the customer service we provide. I’d appreciate the opportunity to hear more about your experience and better understand where we fell short. Please feel free to reach out to me at logans@spectacleshoppe.com or call me directly at 612-723-5814.
Haley Foydel2026.08.24
Going here is like being part of a Portlandia skit. It’s all style and no substance. Employees don’t seem to communicate with each other, so you’ll get one answer from someone and then another will tell you that it’s wrong. They’ll look at you like you’re the crazy one and talk to you like they’re annoyed by you inconveniencing them by stopping in.
They also still require appointments for everything which is honestly absurd to me for a place that I’ve never seen have more than 3 customers at a time.
They broke a pair of glasses while replacing the lenses and blamed it on them being “old” (they were 2 years old and from this store) and have made every single subsequent situation so much more bizarre than it needs to be.
Maybe cool it with how much time is spent curating the store, packaging roses, and making cookies, and actually train your staff in customer service and communicating with each other. For the cost of what you’re selling, they should at least be professional with customers.
Hi Haley, I’m genuinely sorry to hear about your experience. As a family-owned and operated business, it’s especially important to me that our customers feel valued and taken care of. I’d really appreciate the opportunity to speak with you directly, better understand what happened, and hopefully make things right. I take your concerns seriously and would like the chance to address them. Please feel free to reach out to me at logans@spectacleshoppe.com or call me directly at 612-723-5814.
Demetre Brumby2026.08.20
Anna was absolutely phenomenal. I didn’t know this place was here. It’s truly a hidden gem 10 out of 10. Highly recommend.
Hi Demetre, We’re so glad you found us! Thank you for the kind words and for giving Anna such a great shoutout. It means a lot to hear that you had such a wonderful experience and would recommend us. We look forward to seeing you again!
Hi Melissa, I'm sorry to see that your experience at Spectacle Shoppe did not meet your expectations. I’d really appreciate the opportunity to learn more about your visit and see if I can make things right. Please feel free to reach out to me at logans@spectacleshoppe.com or call me directly at 612-723-5814.
Robin Klossner2026.08.14
The place to go for your eye care and glasses needs
Hi Robin, Thank you so much for the kind review! We’re so glad to hear that you consider Spectacle Shoppe the place to go for all your eye care and eyewear needs. We truly appreciate your support and trust in our team. We look forward to seeing you next time!
Gail Buck2026.08.14
Haven’t been here yet but absolutely love Tony Cu’s new glasses. This will definitely be my next place for new glasses. Thanks Tony Cu for this useful review on the Spectcale shoppe!
Hi Gail, Thank you so much for the kind words! We’re so glad you love Tony Cu’s new glasses! We can’t wait to welcome you to Spectacle Shoppe when you’re ready for your next pair.
Hi Megan, Thank you for the 5-star review! We truly appreciate your support and are so glad you chose Spectacle Shoppe. We look forward to seeing you again soon!
Rachel Mayer2026.07.31
I went in to have 2 sunglasses adjusted, both of which were purchased elsewhere. Jess was so incredibly helpful with adjusting them and providing suggestions on how I can ensure future sunglasses fit best when I buy them. I will certainly be utilizing this Spectacle Shoppe for all of my future sunglass needs! Thanks so much for a wonderful experience.
Hi Rachel, Thank you so much for the kind review! We're so glad Jess was able to help get both pairs adjusted and share a few tips for finding the right fit in the future. We always want everyone who walks through our doors to have a great experience, no matter where their glasses were purchased. It means a lot to hear you'll be trusting us with your future sunglass needs. We can't wait to see you again soon!
Hi Leslie, Thank you for your 5-star review! We're so pleased to know that you had an exceptional customer service experience. Providing outstanding service is always our goal, and it's rewarding to hear that reflected in your visit. We sincerely appreciate your feedback and look forward to seeing you again in the future.
Joseph Rafel (Julian)2026.07.21
Great experience all around, this place really shows the owner cares about his business. We took a look their large selection and set up an appointment for a week later. The appointment and frame cutting was quick and the person who helped us was very nice and not pushy. There were treats, coffee, and drinks available too.
Thank you for the fantastic review! We're delighted to hear you enjoyed your experience with us. Our team works hard to create a relaxed, welcoming atmosphere where finding the perfect pair of glasses is enjoyable, and we're so glad that came through during your visit. We appreciate your support and look forward to helping you again in the future!
Hi Scott, We truly appreciate your support and are grateful that you took the time to leave us a 5-star review! It was a pleasure serving you, and we hope to see you again soon. Thank you for choosing Spectacle Shoppe!
Wonder first time experience
Wow. What a wonderful first time experience. Dave assisted me and help adjust all my sunglasses to properly fit. He also helped me pick out a pair that would fit my face shape and style. I highly recommend Dave and the Spectacle Shoppe.
Date of experience: 20 July, 2026
Hi Don, Thank you so much for your 5-star review! We appreciate you taking the time to support our team. It means a lot to us, and we're grateful you chose Spectacle Shoppe. We look forward to seeing you again soon!
Lucas Kruegel2026.07.06
Fixed my broken frames quickly and free of charge! Whole experience was easy and great, everyone was friendly. Looked like they had a good selection of glasses in there, too. Highly recommend!
Hi Lucas, Thank you for the great 5-star review! We're so glad we could get your frames fixed quickly and make the process easy for you. Providing friendly service and helping our patients whenever we can is what we're all about. We truly appreciate your recommendation and look forward to seeing you next time.
Sarah Levitan2026.06.30
The store was sooooo helpful. They fixed a broken pair of glasses for me and adjusted a second set all for free. They also offered few cookies, choclate, and glasses cleaner.
Thank you Jess!
Hi Sarah, thank you so much for your wonderful review! We’re so glad we could help with your glasses and get both pairs taken care of for you. We’re especially happy to hear Jess made your visit such a great experience. We truly appreciate your kind words and your support, and we look forward to seeing you again soon!
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