Went there with family after looking at the reviews and ordered a few things. Surprisingly in one of the order (burrito) we got hair and it got replaced and we thought it could happen and were enjoying the replacement and then again there is another long blonde hair (in cabbage salad) that I pulled from the mouth. It was disgusted and totally spoiled our mood and experience there.
Reply from South Leavenworth
2026.06.16
Shreesh, thank you for bringing this to our attention. We are sincerely sorry to hear about your experience.
Finding a hair in your food is unacceptable, and we understand how upsetting and disappointing this must have been for you and your family, especially after it occurred a second time. This does not reflect the standards of quality and food safety we strive to uphold.
We would appreciate the opportunity to learn more and make this right. Please contact us directly at info@southrestaurants.com. We look forward to addressing this matter and learning from this experience. Thank you for your feedback.
South Management
Finding a hair in your food is unacceptable, and we understand how upsetting and disappointing this must have been for you and your family, especially after it occurred a second time. This does not reflect the standards of quality and food safety we strive to uphold.
We would appreciate the opportunity to learn more and make this right. Please contact us directly at info@southrestaurants.com. We look forward to addressing this matter and learning from this experience. Thank you for your feedback.
South Management
This place is not it. I’ve watched the food go downhill since I first went here years ago. My last visit was to see if they went back to their roots but nope worse quality than ever. Fish tacos zero flavor (just taste the fried part). Everything else was bland as well. Drink was made completely wrong which seems hard to do for a slightly custom margarita. Honestly it’s giving food truck quality now. But prices like a restaurant.
Reply from South Leavenworth
2026.06.16
Samuel, thank you for taking the time to share your feedback.
We're sorry to hear that your recent experience did not meet expectations. What you described does not align with our goal of providing quality food, drinks, and hospitality to every guest. We understand how disappointing it is when a restaurant you have enjoyed in the past does not deliver the experience you were hoping for. We would appreciate the opportunity to learn more and make this right. Please contact us directly at info@southrestaurants.com so we can connect with you personally.
We look forward to addressing your concerns and learning from this experience. Thank you!
South Management
We're sorry to hear that your recent experience did not meet expectations. What you described does not align with our goal of providing quality food, drinks, and hospitality to every guest. We understand how disappointing it is when a restaurant you have enjoyed in the past does not deliver the experience you were hoping for. We would appreciate the opportunity to learn more and make this right. Please contact us directly at info@southrestaurants.com so we can connect with you personally.
We look forward to addressing your concerns and learning from this experience. Thank you!
South Management
Google maps led us to a dark alley when I searched for this restaurant. Eventually, I found it on the main street. The restaurant is pretty good and has a lot of great options for vegetarians. Their habanero sauce was a fire. Great taste and fire. Too bad we had to order chips and salsa and not for free as most of the nice Mexican restaurants do. No free chips refill too. I felt like they were catering to the type of people coming to visit Leavenworth. Food quality and taste were on point. Weirdly enough most of the restaurant was empty on Sunday afternoon and we asked the hostess to be seated in bench-style seating but they refused to say they want people to sit up front. Not sure why maybe because they want to give the perception of a full restaurant to the outsider. I would recommend the Burrito and burrito as a bowl. Both of which came with purple Cabbage salad and some chips. Burrito Cubano had banana, rice, and bean filling which was tasty. Bowl came with guac and beans which were equally tasty. One of my friends ordered veggie enchiladas which looked and tasted delicious. I eould definitely recommend this place.
Updating my review as I noticed drastically smaller portions now compared to first time we visited and at higher price.
Reply from South Leavenworth
2026.06.16
Sidharth, thank you for your feedback and for returning to visit us again. We're glad to hear you enjoyed several of our vegetarian offerings, especially the habanero sauce, Burrito Cubano, veggie enchiladas, and burrito bowl.
We're sorry to hear that your most recent visit left you feeling disappointed with the portion sizes and value. Providing a quality experience is important to us, and we appreciate you sharing your perspective. We will share your feedback with our team as we continue to evaluate our menu and guest experience.
We hope to have the opportunity to welcome you back again in the future.
We're sorry to hear that your most recent visit left you feeling disappointed with the portion sizes and value. Providing a quality experience is important to us, and we appreciate you sharing your perspective. We will share your feedback with our team as we continue to evaluate our menu and guest experience.
We hope to have the opportunity to welcome you back again in the future.
Loved their chicken fajitas and appetizers .. pretty good for mexican in Leavenworth!
Reply from South Leavenworth
2026.05.11
Hi Roy, thank you for your visit and for sharing your experience with us! We’re so glad you enjoyed the chicken poblano and appetizers, and we appreciate your kind words. We’re also happy to hear you had a comfortable visit with no wait and a relaxed atmosphere. Thanks again for stopping by, and we hope to welcome you back again soon!
Reply from South Leavenworth
2026.05.11
Hi Darshil, thank you so much for your visit and kind review! We’re honored to be considered one of the best spots in town for vegetarians. We’re glad you enjoyed the food, service, and atmosphere, and we truly appreciate your support. Thanks again for dining with us, and we hope to welcome you back again soon!
We’ve been coming to Leavenworth for years and typically get sucked into the German/Bavarian restaurant because, why wouldn’t we? This time we decided to try somewhere new and OMG! The food here was AMAZING! I would come here again rather than some of the cliche places. I got the Grilled Steal Burrito and it was so good. The staff were amazing, the food was amazing, the prices were good. Try it.
Reply from South Leavenworth
2026.05.11
Hi Scott, thank you so much for your visit and amazing review! We’re honored you decided to try something different during your trip to Leavenworth and even more excited to hear how much you enjoyed it. We’re glad the Grilled Steak Burrito, service, and overall experience made such a great impression!
Thank you again for the recommendation, and we hope to welcome you back again soon!
Thank you again for the recommendation, and we hope to welcome you back again soon!
We waited quite a while to be seated, even though staff kept walking by and clearly saw us waiting. No one acknowledged us or even said they would help us shortly.
The burger cost $18, plus $2 for cheese, and it came completely different from what I ordered. I understand burgers may not be their specialty, but it was honestly the worst burger I’ve had at a restaurant. My husband’s burrito was basically just rice.
Unfortunately, everything was disappointing—from the service to the food. There’s nothing more frustrating than being hungry and getting a bad meal.
Reply from South Leavenworth
2026.05.11
Hi Luciana, thank you for your visit and for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating it must have been to wait without being acknowledged and then leave disappointed with the food.
What you described is not the experience we want for our guests, and we truly appreciate you bringing these concerns to our attention. We’ll be sharing your feedback with our team as we continue working to improve both our service and consistency in the kitchen.
Thank you again for giving us a try, and we hope we’ll have the opportunity to provide you with a much better experience in the future.
What you described is not the experience we want for our guests, and we truly appreciate you bringing these concerns to our attention. We’ll be sharing your feedback with our team as we continue working to improve both our service and consistency in the kitchen.
Thank you again for giving us a try, and we hope we’ll have the opportunity to provide you with a much better experience in the future.