Southern Air - Alexandria

Southern Air - Alexandria Reviews

Excellent rating
     
4.9 | 3971 reviews
Trustindex Verified Company
Southern Air - Alexandria
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Reviews

Trustindex

4.9

| 3971 total

3767 pcs
112 pcs
23 pcs
8 pcs
59 pcs
Source filter
Tito Sanchez
Tito Sanchez 2026.05.09
     
Extremely pleased jessie is a professional plumer
Reply from Southern Air - Alexandria 2024.04.12
We're thrilled to see your 5-star rating! Thank you for choosing our home service business and for taking the time to leave us a review. We greatly appreciate it and look forward to serving you again in the future!
Lillie Latson
Lillie Latson 2026.05.09
     
Great
Reply from Southern Air - Alexandria 2023.07.04
Thank you for taking the time to leave us a positive review, Lillie. We are glad you chose Southern Air!
Larry Taylor
Larry Taylor 2026.05.09
     
Reply from Southern Air - Alexandria 2026.05.09
Larry Taylor, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
ora king
ora king 2026.05.08
     
Reply from Southern Air - Alexandria 2026.05.09
ora king, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Frank Tainatongo
Frank Tainatongo 2026.05.07
     
Reply from Southern Air - Alexandria 2026.05.08
Frank Tainatongo, we are thrilled to receive your wonderful review! It is wonderful to hear that you were satisfied with the services provided by our team. Thank you for taking the time to share your positive experience with us.
Michelle Johnson
Michelle Johnson 2026.05.07
     
Casey Ball was very professional, quick, easy to communicate with, and he had no problems explaining the issues in my home to me with detail.
Reply from Southern Air - Alexandria 2026.05.07
Michelle Johnson, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Southern Air & Plumbing. We appreciate your business and look forward to serving you again in the future.
Miranda Smith
Miranda Smith 2026.05.07
     
Reply from Southern Air - Alexandria 2026.05.07
Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Southern Air & Plumbing. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Terry Blanchard
Terry Blanchard 2026.05.06
     
Jake fixed problem one of problems immediately. Other problem required his research, promised to contact. With a resolution. Very courteous, extremely knowledgeable, friendly, professional with a good experience.
Reply from Southern Air - Alexandria 2024.05.30
Thank you for your wonderful review, Terry! We're pleased to hear that Austin provided professional, timely, and considerate service. It's great to know that his thorough inspection and attention to detail met your expectations. We're always here to assist with your home’s HVAC, Plumbing, and Electrical needs!
felicia laughlin
felicia laughlin 2026.05.06
     
Dustin is the only plumber I want working on my plumbing! Hes very knowledgeable and very good at what he does!
Reply from Southern Air - Alexandria 2026.05.06
Thanks for your review of our plumbing services. We are thrilled to hear that our team at Southern Air & Plumbing was able to provide you with exceptional service and meet your needs. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future.
Linda Neyland
Linda Neyland 2026.05.05
     
Reply from Southern Air - Alexandria 2026.05.05
Linda Neyland- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Southern Air & Plumbing for your needs - we appreciate your business.
Bren
Bren 2026.05.05
     
Guys arrived on time completed an awesome job, would always recommend this company. They did great plumbing work at my sister's residence too
Reply from Southern Air - Alexandria 2026.05.05
Bren, Thank you for taking the time to share your positive experience with our plumbing services! We are thrilled to hear that our team was able to meet your expectations and provide you with excellent service. Your satisfaction is our top priority, and we appreciate your kind words.
Albert Kennison
Albert Kennison 2026.05.03
     
I appreciated the service I received,and the tech was very knowledgeable. Glad I became a member of Southern Air.
Reply from Southern Air - Alexandria 2025.07.07
Thank you for your review, Albert! We're delighted to hear that you found our service and knowledgeable technician to meet your expectations. We're equally glad to have you as a member of the Southern Air family. Please don't hesitate to reach out if you need any assistance with your home’s HVAC, plumbing, or electrical systems.
Quentin D
Quentin D 2026.05.01
     
Reply from Southern Air - Alexandria 2025.01.29
Thank you for your 5-star rating, Quentin! We appreciate you taking the time to share your experience with us. If there's anything else you need, please feel free to reach out.
Edwin White
Edwin White 2026.05.01
     
I think there were two technicians who made the repair on our unit and they were very professional in completing the new valve installation. One of the technicians even came in and replaced our filter, showing us the proper orientation of the new filter. I'm very happy and appreciative of the technicians but am concerned about our unit constantly having issues. We have spent quite a bit of money updating our HVAC system and then having to spend $1,800+ to replace an electric motor ($1,800 for an electric motor?) was troubling. We assumed replacing the motor was going to solve our problem only to find out we also had a valve issue. I'm hoping that this trend doesn't continue with this unit, especially having to spend $1,800 dollars here at Christmas time.
Reply from Southern Air - Alexandria 2024.07.26
Thank you for your detailed feedback, Edwin. We're glad to hear that our technicians were professional and thorough in their work. We understand your concerns about the recurring issues with your HVAC system and the unexpected costs. We always strive for transparency and strive to ensure our customers get the best value and service. Please don’t hesitate to contact us if you continue to have issues or if there’s anything else we can assist you with.
Karen Steele
Karen Steele 2026.05.01
     
Great job and pleasant personality. Had plumbing service.
Reply from Southern Air - Alexandria 2026.05.01
Thank you, Karen Steele! Our team at Southern Air & Plumbing strives to provide top-notch service in Pineville, and we are glad that we were able to exceed your expectations. Your feedback is valuable to us, and we look forward to the opportunity to serve you again. Thank you for your kind words and for choosing us for your plumbing needs.
android nikson
android nikson 2026.04.30
     
Reply from Southern Air - Alexandria 2026.04.30
We are so grateful for your 5-star review! Hearing that our services met your expectations at Southern Air & Plumbing is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Carly Herron
Carly Herron 2026.04.29
     
Reply from Southern Air - Alexandria 2026.04.30
Carly Herron, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Southern Air & Plumbing. We strive to exceed expectations, and we are grateful that we did so for you.
corey smith
corey smith 2026.04.29
     
Very knowledgeable & professional. Solved issue very quickly
Reply from Southern Air - Alexandria 2025.07.08
Thank you, Corey, for your wonderful feedback! We're delighted to hear that our team provided such knowledgeable and professional service, including detailed information about your unit's lifespan and usage. If you have any more questions or need further assistance, feel free to reach out anytime!
David Bordelon
David Bordelon 2026.04.29
     
Dustin was very knowledgeable and helpful. He was thorough and did a great job.
Reply from Southern Air - Alexandria 2025.07.07
Thank you so much for your feedback, David! We're delighted to hear that Marlon provided you with knowledgeable and helpful service. If you need any further assistance, our team is always ready to help with your HVAC, plumbing, or electrical needs.
Jeff Steech
Jeff Steech 2026.04.29
     
Very friendly and knowledgeable , answered my questions and concerns. Very professional. Highly recommend. Enjoyed talking with Kyle.
Reply from Southern Air - Alexandria 2025.01.29
Thank you for your wonderful feedback, Jeff! We're delighted to hear that you found our team friendly, knowledgeable, and professional during your service. We appreciate your recommendation and are always here to assist with your HVAC, Plumbing, and Electrical needs!

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