Sound Media Reviews

Terry 2025.12.07

     

Super happy with my TV install. They did it all, including tv pickup. They were thorough from start to finish, cleaned up really well, and helped me set up the TV apps and the Roku. Ian and Mark were exceptional, nice and very efficient. Zero hassle. Would totally recommend!

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Reply from Sound Media 2025.12.07

Thank you so much for your positive review! I'm thrilled to hear that Ian and Mark went above and beyond by providing thorough service from TV pickup to setup, making it a hassle-free experience for you. We truly appreciate your recommendation and look forward to serving you again in the future.

John S 2025.11.06

     

Steve, Lisa & Ian were great to work with. I've had an poor experience with their competition so it is refreshing to work with a team that is customer focused and responsive. I'm very happy to have switched for all my Control4 wants and needs

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Reply from Sound Media 2025.11.06

Thank you for your glowing review, John! We're thrilled that Steve, Lisa, and Ian were able to provide you with a customer-focused and responsive experience, especially after your previous challenges. We're delighted you've chosen us for all your Control4 needs!

Marty M 2025.10.30

     

Great experience start to finish and will use again. I have worked with audio consultants 4 times now and this was the best experience. Steve went the extra mile to help select our home audio solutions and provided great solutions. His team, Mark and Ian made it come to life and its all we wanted and a little more. Sounds great, awesome wiring and discussions. It was a pleasure working with all 3 of them and hopefully sooner than later we can design a theater room.

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Reply from Sound Media 2025.10.31

Thank you so much for your wonderful review, Marty! We're delighted to hear that Steve, Mark, and Ian could enhance your home audio experience and provide you with great solutions. We look forward to working with you again, perhaps on that theater room!

Tony 2025.10.04

     

I recently moved into a house that has an open concept living and dining space and realized that the only way to get a home theater experience without cluttering the space would be to have the rear speakers installed in either the ceiling or the walls. I did a little google searching and found this company nearby and reached out to them. Lisa called me back and discussed my setup and some basic ideas I was looking for and scheduled Steve to promptly come out and see what we can come up with. The basic concept was rewiring the front speakers I already had including bi-amping, and cleaning up the aesthetic as well as two KEF wall mounted speakers behind the living space. We gave the go ahead and scheduled the install the next week. Ian was our install technician and I cannot say enough positive things about him. He put up with all my questions while he was working and went so above and beyond as far as cleanliness and aesthetic while doing the install. He used a bag under the drywall cuts to collect the dust and took one of my furniture pieces outside to do some light carpentry to clean up the look of it (hide the wire gaps). Additionally, the wire routing through the basement was tacked to the beams in such a way that you wouldn't even know it was there without hunting for it. The end result is a super clean, amazing sounding, and professional installation. Can't recommend this group enough.

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Reply from Sound Media 2025.10.04

Thank you so much, Tony, for sharing your detailed experience with us! We're delighted that our team, including Lisa, Steve, and especially Ian, could provide you with the clean and professional home theater setup you envisioned. It's fantastic to hear how satisfied you are with the seamless integration and sound quality in your open concept space!

Benjamin Youngdahl 2025.09.24

     

I have a two story house and my WiFi has always struggled with coverage. I really didn’t think it was going to be possible to improve it, but I found sound media and decided to give them a shot. Ive been completely blown away. They found a way to run cables all through the walls of my house and install Eero access points. My WiFi has never been so fast. Massive game changer. Everyone we interacted with at Sound Media was fantastic, but in particular I have to send thanks to our install guy Ian who was incredibly professional and did an excellent job. Thank you!

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Reply from Sound Media 2025.09.26

Thank you so much for the wonderful review, Benjamin! We're delighted to hear that Ian and our team at Sound Media were able to enhance your WiFi coverage and make a noticeable difference in your home. It's great to know that our hard work has been such a game changer for your internet experience!

Aaron Blase 2025.09.12

     

Had a great experience with Sound Media! Mark and Ian went above and beyond to run cables cleanly and provided unique solutions when trouble shooting. Would highly recommend for any cable management, networking, or low voltage runs you need. Really appreciated their problem-solving skills and how easy they were to work with.

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Reply from Sound Media 2025.09.12

Thank you so much for your kind words, Aaron! I'm delighted to hear that Mark and Ian were able to provide outstanding service and innovative solutions for your cable management and networking needs. Your recommendation means a lot to us, and we're grateful for the opportunity to help!

Valentin Chairez 2025.02.28

     

Easy to work with. Great quality work and efficient. Definitely recommend and will use again for future work needed.

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Reply from Sound Media 2025.02.28

Thank you so much for your positive feedback, Valentin! I'm delighted to hear that you found our service easy to work with and appreciated the quality and efficiency. We look forward to helping you with any future needs at Sound Media!

Greg Hendricks 2025.02.10

     

I had a great experience with Sound Media. They worked with me on what I wanted/needed . Steve was very knowledgeable and understanding to my questions. Mark and Ian did a great job and were very helpful. I had a lot of questions and they we’re very patient and helpful. I highly recommend Sound Media.

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Reply from Sound Media 2025.02.10

Thank you so much for your kind review, Greg! I'm delighted to hear that you had such a positive experience with Steve, Mark, and Ian. We truly appreciate your recommendation and look forward to helping you with any future home theater needs!

Matt Langlois 2025.01.10

     

I'm extremely happy with the final result! The were able to wire up over a dozen CAT 6A drops throughout my old house. They were Ian and Mark were very polite and great people. The work was completed professionally in a reasonable amount of time. Furthermore they were able to help me install the products at various locations (e.g. APs) and ensured everything was working correctly prior to the end of the job. I'll definitely be going back to sound media if I need more work completed in the future!

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Reply from Sound Media 2025.02.05

Thank you so much, Matt! I'm happy to hear that Ian and Mark were able to professionally wire all the CAT 6A drops in your home and help with the installation of the products. We look forward to working with you again in the future!

Shyam Raghavan 2025.01.06

     

Before I hired Sound Media to do some CAT6 cabling, camera installations, and light switches, I wondered how it was possible to have 5 stars with over 100 reviews... Not a single one below 5 stars. After my experience, I now understand. Mark and Ian came to my house to do the installation promptly. They were so very knowledgeable, kind, and professional. They did outstanding work. My wife was worried there would be wall damage or some mess, but there was none of that. We had one issue installing a smart switch, but the owner, Steve, who is also amazing, was able to help me out with that, after the job was completed. I give this company the highest possible rating. The owner (Steve) is awesome, and so are the employees. I will definitiely use them for smart home, media, etc. needs in the future. Dont hesitate to reach out to them!

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Reply from Sound Media 2025.02.05

Thank you so much, Shyam, for sharing your experience with us! I'm glad to hear that Mark and Ian provided you with prompt and professional service, and that Steve was able to assist with the smart switch issue. We're thrilled that you noticed the effort we put into minimizing any mess or damage, and we look forward to helping with your future smart home and media needs!

Aaron McGuire 2024.07.10

     

Mark and Ian arrived promptly on our agreed upon work date and worked diligently to complete our agreed upon cat6a runs in our 1980s two story. They braved a hot poorly ventilated attic and professionally installed multiple cat6a runs which would have taken me months. I would happily use them again for any and all cabling needs!

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Reply from Sound Media 2024.07.10

Thank you for your kind words, Aaron! We are pleased to hear that Mark and Ian were able to meet your expectations efficiently and professionally. We look forward to working with you again for any of your cabling needs!

Tom Post 2024.06.27

     

Sound Media went out of their way to evaluate our system needs and preferences. They were professional and courteous throughout the project and made sure that we got everything setup as we wanted. We have been enjoying the music both inside and out, and the monster TV with the surround sound which has been amazing! We would highly recommend them as a local business if you are in the market for an entertainment system. Thank you to Steve and your fantastic team. You guys are great!

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Reply from Sound Media 2024.06.28

Thank you for your kind words! We are thrilled to hear that you are enjoying your new entertainment system. Our team at Sound Media always aims to provide the best service possible to meet our customers' needs. It was a pleasure working with you, and we appreciate your recommendation. If you ever need anything in the future, don't hesitate to reach out to us.

Sean Chaudhary 2024.06.06

     

Mike and Ian were great. Good communication and fast service!

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Reply from Sound Media 2024.06.07

Thank you for the kind words, Sean! We're glad to hear that you had a positive experience with our team. We hope to serve you again in the future!

William Corrigan 2024.04.23

     

Mark and Ian did a very good job. Polite, professional, and very knowledgeable. Impressed and very satisfied with the results.

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Reply from Sound Media 2024.04.25

Thank you for your kind words, Bill! We are glad to hear that Mark and Ian provided you with excellent service. Your satisfaction is our top priority. We appreciate your feedback and look forward to serving you again in the future.

Rod H. 2024.04.15

     

Great service, very timely and excellent work! Would definitely use them again!!

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Reply from Sound Media 2024.04.17

Thank you for your kind words! We are thrilled to hear that you were satisfied with our service. We look forward to working with you again in the future!

Sherri Petrie 2024.03.21

     

I can't say enough about the awesome job that Mark did installing a new TV for me. He had the patience of a Saint whenit came to registering my newTV because I was having a hard time remembering a password. If I should ever need this service again they are my first and ONLY call I will make!!!!!!

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Reply from Sound Media 2024.04.25

Thanks Sherri - we are glad to hear that Mark provided you with excellent service! We are always here to help whenever you need us in the future. It was a pleasure working with you!

Mike Bruce 2024.03.19

     

Absolutely love working with Steve and Sound Media. So grateful I didn't try and wing it with my TV and sound system and do the work myself. These guys are awesome and so worth having them come over and give you their opinions and an estimate.

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Reply from Sound Media 2024.03.20

Thank you so much for your kind words, Mike! We are thrilled to hear that you had a great experience working with us. We always strive to provide top-notch service and we're glad we could help you with your TV and sound system. Don't hesitate to reach out if you need anything else in the future!

Charles Peraino 2024.03.18

     

Mark did a great job installing a new TV and sound system for us. He was very professional and organized. Steve has been very attentive when helping us understand how the systems work. I recommend Sound Media very highly!!!!

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Reply from Sound Media 2024.03.18

Thank you for sharing your fantastic experience with our team, Charles! We are thrilled to hear that you are happy with your tv installation and surround sound installation. We appreciate your recommendation very much and are happy to help improve your experience whenever needed!

Julie GIbbs 2024.03.09

     

Sound Media did an amazing job with getting the right TV and system for our house. The installers absolutely wonderful and great to work with.

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Reply from Sound Media 2024.03.18

Thank you for sharing your experience, Julie! We are thrilled to hear that you are satisfied with the TV installation and audio video system we provided. Our installers are indeed fantastic, and we are glad they could make the process easy for you.

Bill Pegler 2024.03.09

     

Timely , friendly and professional. Exactly what I needed. I could not have wished for a better experience.

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Reply from Sound Media 2024.03.18

Thank you for your kind words, Bill! We're thrilled to hear that you had a great experience with us. Your satisfaction is our top priority. We look forward to assisting you again in the future!