Verified Company
They were supposed to do the inspection of the car and clean my brakes but they didn't clean them , they preferred to tell me that my brakes was finish and try to charge me around 4000$ to change them . I finally change them for less than 1000$ and the garage told me that they didn't do anything . Truly disappointed
Réponse de Solution Mazda
2025.05.26
Hello Bia Me
Thank you for taking the time to leave a review. However, after checking our records, we couldn’t find any estimate of $4,000 for a brake replacement at Solutions Mazda. Our services for this type of work never reach that amount. It’s possible that there may have been a mix-up with another dealership.
We are, of course, available to help clarify the situation. Please feel free to contact Mr. Martial Varin, our General Manager, who would be happy to speak with you and help resolve any confusion.
Thank you, and we look forward to assisting you.
— The Solutions Mazda Team
Thank you for taking the time to leave a review. However, after checking our records, we couldn’t find any estimate of $4,000 for a brake replacement at Solutions Mazda. Our services for this type of work never reach that amount. It’s possible that there may have been a mix-up with another dealership.
We are, of course, available to help clarify the situation. Please feel free to contact Mr. Martial Varin, our General Manager, who would be happy to speak with you and help resolve any confusion.
Thank you, and we look forward to assisting you.
— The Solutions Mazda Team
These people are crooks. Went in for a small service job and came back to a 4000$ repair bill WITHOUT NOTIFICATION.
STAY AWAY FROM THIS PLACE AT ANY COST very shady people working here. And after all the work they did, there was not a single difference in the performance. I was duped by these con artists.
I'd give this place a minus 5.
Solution Mazda Châteauguay m'a été recommandé par un membre de ma famille qui m'a dit qu'ils avaient un très bon service ici. J'avais besoin d'une nouvelle voiture après le décès de la mienne et Marc-André m'a mis à l'aise. Je ne me suis pas sentie pressée et j'ai eu l'impression de pouvoir poser toutes les questions que je voulais. Tout ce qui concerne l'achat a été très bien expliqué et j'ai reçu des copies de tous les documents que je voulais pour référence. Merci à Solution Mazda !