Alex is obviously an IT expert, especially with Epicor systems. He was able to immediately identify and correct a complicated issue when others could not. Thanks, Alex!
Reply from Solution Builders Inc
2025.10.14
We're grateful for your kind words, Beth! π It's fantastic to know you found our team both friendly and efficient. Your feedback brightens our day! Looking forward to serving you again.
Excellent service, I got what I asked for and it was in good speed.
Reply from Solution Builders Inc
2025.11.27
Your kind words made our day, Tammy! We're delighted to know you had such a smooth and swift experience with us. If you ever need further assistance, weβre just a call away. π
The support was quick, friendly, and very helpful. My issue was resolved efficiently, and the technician made the whole process easy and pleasant.
Reply from Solution Builders Inc
2025.11.13
We're so grateful for your fantastic feedback, Randy! π It's wonderful to know our team could provide such a positive experience for you. If you ever need assistance again, we'll be here, ready to help. Have a great day!
Great Support! Friendly, knowledgeable, response time great!
Reply from Solution Builders Inc
2025.08.13
We truly appreciate your amazing feedback! It's wonderful to know that our support met your expectations. We're always ready to help, and we hope to keep providing you with the best experience possible. Don't hesitate to contact us if you need anything!
Excellent Knowledgeable, Fast and Friendly Service! 10/10 Recommend
Reply from Solution Builders Inc
2025.10.13
A massive thanks for highlighting our knowledgeable and fast service! We're delighted to have met your expectations and made a positive impact. Your recommendation means a lot to us. Hope to assist you again soon!
Chee has done a great job of setting up my computer and also follow up.
Reply from Solution Builders Inc
2025.10.10
We really appreciate you taking the time to share such positive feedback, Brian! It's fantastic to know that Chee was able to help make your computer setup seamless and provide great follow-up service. We're here to help whenever you need us and can't wait to assist you again in the future.
The Solution Builders team is super responsive and helpful. They are really sharp, know what they are doing and if your issue needs to be escalated to a team member with specialized knowledge, they happily do that for you. Really nice people work here... no tech-shaming!
Reply from Solution Builders Inc
2025.10.04
Thank you so much for sharing your wonderful experience with us, Thea Jane! π We're over the moon to hear you found our team responsive and knowledgeable. We truly enjoy helping out and are here to make your experience smooth and enjoyable. Looking forward to assisting you again in the future!
perfect
Reply from Solution Builders Inc
2025.10.03
We're absolutely delighted with your fantastic review, Vahid! It's amazing to know that your experience with us was so perfect. Your feedback truly inspires our team to maintain our high standards. Can't wait to have the opportunity to impress you again!
Great assistance and effective responses, Eli was the kindest!
Reply from Solution Builders Inc
2025.10.01
Thank you so much for your wonderful review, Diana! We're so pleased to know Eli left such a positive impression and was able to assist you effectively. Your kind words brighten our day and motivate us to keep doing our best. We look forward to serving you again!
Amazing Experience on a ticket response and completion within minutes!
Reply from Solution Builders Inc
2025.08.13
We're overjoyed to hear that you had such a positive experience with our ticket response service, Suzanne! Your swift resolution is our mission, so receiving your feedback truly motivates us. We look forward to continuing to meet and exceed your expectations!
Deng did a great job! He was very communicative and resolved the issue for me quickly. He explained the issue and stuck with it after to ensure that everything was working! GREAT JOB!
Reply from Solution Builders Inc
2025.09.22
Weβre so happy to hear about your positive experience! It's great to know that Deng was able to assist you efficiently and clearly. Your recognition of his dedication is really appreciated. Thanks again for sharing your wonderful feedback with us!
Always quick and helpful service - Thank you!
Reply from Solution Builders Inc
2025.08.13
We're absolutely delighted to hear that you've enjoyed your experience with us! Your kind words about our quick service make all our hard work worthwhile. π We're eager to continue providing you with excellent service whenever you need it. Thank you for your lovely feedback!
Great organization that has been incredibly helpful for us.
Reply from Solution Builders Inc
2025.08.13
We truly appreciate your kind words, Matt! It's fantastic to know that our efforts have made a positive impact for you. π Weβre always here to help and make your experience even better.