SM Plumbing & Heating Reviews

Alan B 2025.12.03

     

Steven and William fitted new radiators and valves throughout my house in Hamilton. Delighted with the service from start to finish. They showed me any problems they encountered and came up with solutions to resolve. They went the extra mile to make everything perfect and I can’t thank them enough.

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Paula Donnelly 2025.12.02

     

Fabulous company, Steven and Wullie & Co installed new boilers for both myself and my dad Jim in our homes. Professional, prompt service and friendly guys, who even put up with my hyper border collie dog!.. highly recommended .. thank you from Paula and Jim Donnelly 🙏

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Ross Hutchison 2025.11.27

     

Had a problem with my boiler they came out and fixed it the same day amazing service would highly recommend.

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Muir Dawes 2025.11.24

     

Replaced old electric hot water system with new unvented cylinder. Excellent to deal with from start to finish and high quality job completed on time and on budget. Thanks for your good work.

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Graeme 2025.11.19

     

Came out quickly & done a neat & tidy job. Will 100% use again!

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Lisa Davidson 2025.11.16

     

absolutely brilliant work couldn’t recommend them more

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susan maxwell 2025.11.14

     

Great service - job done quickly and properly for a good price

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J C 2025.11.13

     

Excellent service really happy that my gas leak was sorted promptly. Highly recommended 👍

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Rob Wannerton 2025.11.10

     

Contacted these guys because they had a full spread of five star reviews, and have been really pleased with the whole experience from quoting onwards - great communication, prompt, very high standard of work done thoroughly and thoughtfully, and very good pricing. Glad to have found them and already booked for the next job.

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Elizabeth Rafferty 2025.11.08

     

what a brilliant company.. excellent service had my boiler back up and running nxt day .. what highly recommend ..

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Graham Mckee 2025.11.02

     

Phoned on a Sunday for a dodgy boiler. Came in 20 minutes. No extra charge for Sunday. Guy was brand new and boiler was sorted within half an hour. Could not fault the service

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Scott Adams 2025.10.31

     

Steven serviced my boiler today, efficient and friendly service! 10/10 recommend

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Keith Ferguson 2025.10.30

     

Excellent service, called for help with a leaking shower sent a few photos problem diagnosed date sent for repair. Got a call the next day to say they could fit us in that afternoon instead. Joe came out and completed the repair quickly, cleanly and efficiently.

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Dean Gray 2025.10.30

     

Top work, will definitely use again.

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LOME 2025.10.25

     

Had a great experience with SM Plumbing! They fixed my kitchen tap and shower quickly - came the next day after I called. The work was done efficiently and everything's working perfectly now. Really appreciated the fast and professional service. Highly recommend!

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Teodora Petrova 2025.10.15

     

Had a small leak from my boiler, Steven came and had a look, fixed the issue immediately and we have not had any further issues. Additionally we had a small issue with the toilet which we forgot to mention on the call. We flagged this to him and he had no problem taking a look at this and fixing it immediately as well, charged us no extra, just exceptional service all around, could not recommend enough.

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Reply from SM Plumbing & Heating 2025.10.22

Thanks so much for taking the time to leave such a great review! We really appreciate it. Steven always aims to sort issues quickly and properly, and it’s great to hear everything’s been running smoothly since. Glad we could help with the toilet too — thanks again for choosing SM Plumbing & Heating!

Kenneth Hamilton 2025.10.13

     

Great service, came out quickly to trace a gas leak problem. Friendly and knowledgeable. Would use again

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Reply from SM Plumbing & Heating 2025.10.15

Thanks for the great review! We’re glad we could get out to you quickly and trace the gas leak safely. Our team always aims to be friendly and knowledgeable, so it’s great to hear that reflected in your experience. We’d be more than happy to help again anytime!

Haris Khan 2025.10.05

     

Excellent and prompt service! SM Plumbing and Heating came out within 30 minutes of my call and fixed the leaking pipes under the sink the same day. Professional, efficient, and friendly — highly recommended.

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Reply from SM Plumbing & Heating 2025.10.06

Thanks so much for the great feedback! We’re glad we could get out quickly and sort the leak for you. At SM Plumbing & Heating, we always aim to deliver fast, reliable service with a friendly touch — really appreciate you recommending us!

Michelle Mackellaich 2025.10.03

     

Boiler broke down and they came out the next day isolated the issue and new boiler was installed. Very efficient polite and will definitely use them again for other plumbing jobs.

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Reply from SM Plumbing & Heating 2025.10.06

Thanks a lot for taking the time to leave us a review! Great to hear you were happy with the new boiler installation and our service. We always aim to make the process as quick and hassle-free as possible. Appreciate the support and we’ll be happy to help with any future plumbing work!

Fiona D McInnes 2025.10.02

     

Brilliant service from start to finish. When getting a quote from Steven he provided advice to help resolve an immediate issue till the new radiators could be fitted. Brian came to install the radiators and was so friendly, helpful & respectful to the property even hoovering up any mess. Amazing customer service all round. Highly recommended 😊

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Reply from SM Plumbing & Heating 2025.10.06

Thanks so much for the lovely review! We’re delighted to hear you were happy with the whole experience from Steven’s advice to Brian’s installation work. We take real pride in providing a friendly, professional service from start to finish. Really appreciate your recommendation! 😊