SMILE Psychiatry and Behavioral Health

SMILE Psychiatry and Behavioral Health Reviews

Excellent rating
     
4.8 | 110 reviews
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SMILE Psychiatry and Behavioral Health
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4.8

| 110 total

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Doris Hayes
Doris Hayes 2026.04.03
     
Emily is a fantastic receptionist. If I call and don’t leave a message, she often follows up with a text to check what I need, which I really appreciate. She is consistently friendly, accommodating, and truly sets the tone for Smile Psychiatry. I’ve referred a number of friends to this office, and I’m always impressed by her welcoming demeanor. Even when discussing finances, she makes the conversation easy by being transparent and avoiding any hidden costs. I feel confident recommending Smile Psychiatry to my friends and loved ones because I know they’ll receive the same thoughtful and attentive “Emily” treatment. Dr. Berrett is the best psychiatrist I’ve ever seen. After decades of being misdiagnosed and prescribed countless medications, I had never truly experienced life outside of deep despair and depression. Dr. Berrett took the time to understand my history and correctly diagnose me, then thoughtfully simplified my medications. The difference has been life-changing. For the first time in years, I feel clear, stable, and able to truly live my life. I have been stable for several years thanks to Dr. Berrett. I no longer feel like I’m living under a constant cloud of darkness or struggling with suicidal thoughts. I’m genuinely living my best life now, and I can’t overstate how much that means to me. I’m incredibly grateful for his expertise, care, and dedication. I would highly recommend him to anyone who feels like they’ve been struggling to find the right answers.
Reply from SMILE Psychiatry and Behavioral Health
Thank you, Doris, for your wonderful review! We're so glad to hear that Emily's supportive and transparent approach has made such a positive impact on your experience at Smile Psychiatry. It's also fantastic to know that Dr. Berrett has helped you find clarity and stability in your life. We appreciate your trust in us and your referrals!
Elizabeth Proietto
Elizabeth Proietto 2026.04.02
     
Smile psychiatry has been amazing for our family. The service we have received has been phenomenal. All the doctors and nurses truly care and the front office staff have been amazing, Emily specifically.
Reply from SMILE Psychiatry and Behavioral Health
Thank you, Elizabeth, for your kind words! We're so glad to hear that you and your family have had a positive experience with our team, especially with Emily. Your support means a lot to us!
Taylor Smith
Taylor Smith 2026.03.25
     
Dr. Berrett is great! He always listens and gets down to the root cause of issues, to help you best.
Reply from SMILE Psychiatry and Behavioral Health
Thank you, Taylor! We're glad to hear that you had a positive experience with Dr. Berrett. Your feedback is greatly appreciated!
Mimi Triana
Mimi Triana 2026.03.24
     
Smile Psychiatry has been an excellent resource for me in receiving help for my ptsd. Love all the staff there and Jennifer Mathis in their billing department brings so much compassion in her assistance! As someone who due to ptsd can easily get overwhelmed and has a hard time navigating understanding things like billing/paperwork, I have always been met with understanding and excellent service at Smile Psychiatry.🤍
Reply from SMILE Psychiatry and Behavioral Health
Thank you, Mimi! We're so glad to hear that Smile Psychiatry has been a valuable resource for you and that our team, especially Jennifer, has provided compassionate support. Your kind words mean a lot to us!
Isabela Hernandez
Isabela Hernandez 2026.03.24
     
thank you to both Dr. Brian and Emily for all their support and help!
Reply from SMILE Psychiatry and Behavioral Health
Thank you, Isabela! We're glad to hear that you appreciated the support from Dr. Brian and Emily. Your feedback means a lot to us!
Nicholas Runyan
Nicholas Runyan 2026.03.24
     
Great company!
Reply from SMILE Psychiatry and Behavioral Health
Thank you, Nicholas! We appreciate your positive feedback and are glad to hear you think highly of our company.
Paris Cline
Paris Cline 2026.03.12
     
Reply from SMILE Psychiatry and Behavioral Health
Thank you for your 5-star review!
Craig Carlyle
Craig Carlyle 2026.03.06
     
Emily has been extremely helpful through the registration process. Dr. Barrett was amazing in our first session. Thank you to everyone who has helped in this process
Reply from SMILE Psychiatry and Behavioral Health
Thank you for your 5-star review!
Suzanne Jettie
Suzanne Jettie 2026.03.04
     
Have been really happy with the doctors here at SMILE psychiatry and how well they communicate with my son. They truly care about his mental health and take the time to listen to all his concerns.
Reply from SMILE Psychiatry and Behavioral Health
Thank you for your kind words! We’re glad to hear you’ve had a positive experience and that your son feels supported. Our team truly values listening to our patients and providing the best care possible.
Taimi Taimi
Taimi Taimi 2026.02.17
     
My wife showed up 3 minutes late to her appointment and wasn’t help or at least greeted her and told her the situation. She called multiple times, texted while waiting in the lobby, while she heard people laughing and talking in the rooms. Very unprofessional and not considerate of people that are coming their to help treat or address things like anxiety and other mental health related issues as a psychiatry office
Reply from SMILE Psychiatry and Behavioral Health
We appreciate your feedback and are sorry to hear about your experience. Our goal is to provide comprehensive care. If you'd like to discuss your concerns further, please contact our office directly. We value your input and are committed to improving our services.
Kelly Queiroz
Kelly Queiroz 2026.02.09
     
Dr. Fernanda is very attentive. I recommend Smile Psychiatry and Behavioral Health 100%
Reply from SMILE Psychiatry and Behavioral Health
Thank you, Kelly, for your wonderful recommendation and for recognizing Dr. Fernanda's attentiveness; we truly appreciate your support!
Bobby Bull
Bobby Bull 2025.11.26
     
Alyssa and Dr. Berrett have been fantastic! I'm so grateful to have found them. I've tried therapy in the past and it didn't work too well. But SMILE psychiatry has been Amazing! Fantastic people who truly care about their patients and work. These people are the best!
Reply from SMILE Psychiatry and Behavioral Health 2025.12.01
Thank you for your 5-star review!
Tylor Martinez
Tylor Martinez 2025.11.11
     
Dr. Brian not only cares, but he will go out of his way to help you! I started out in 3-4 different medication for depression, anxiety. You name it. I was almost fired from my job because I just couldn’t get it together… I am only currently on 1 medication and I just received a raise at my job. My life has 1000% took a turn for the best and the only thing I did differently.. put my trust in a psychiatrist.. specifically Dr. Brian and he has help change my life!! If you’re looking for a psychiatrist, look not FURTHER!!! This is your guy!!
Reply from SMILE Psychiatry and Behavioral Health 2025.11.14
Thank you, Tylor, for sharing your experience! It's wonderful to hear how Dr. Brian has made such a positive impact on your life. Your trust in him truly shines through, and we're grateful for your recommendation!
Adam Stewart
Adam Stewart 2025.11.07
     
They are very knowledgeable, kind and helpful.
Reply from SMILE Psychiatry and Behavioral Health 2025.09.16
Thank you for your 5-star review!
Jonathan Frioux
Jonathan Frioux 2025.08.11
     
Great team. I ‘ve loved my experience thus far and all their resources. They’ve been really helpful in finding the medication that works best for me. Dr Berret is 👌
Katie Baum
Katie Baum 2025.08.11
     
I was skeptical at first when the system had some bugs and I didn’t even know if they were legit, but they are! They are working out the bugs, but The network of doctors, pharmacists, nurse practitioners and therapists has been amazing to work with and I know they are all working together for my benefit. They are all so nice and professional! I love the business layout of it because it all works for me.
Reply from SMILE Psychiatry and Behavioral Health 2025.08.11
Thank you so much for your honest and thoughtful review! We truly appreciate your patience and understanding as we’ve worked through the initial system bugs. It means a lot to hear that our network of doctors, pharmacists, nurse practitioners, and therapists have made such a positive impact on your care. Our goal is always to work as a team for your benefit, and we’re so glad the business model and approach are working well for you. We’re grateful to have you with us!
Leana Wootton
Leana Wootton 2025.06.27
     
So I called the get my daughter scheduled for psychiatric care, and I was told that in order to get her seen by Dr. Brian Berrett I am required to pay $199 for the first month, and $99 dollars every month after that like a country club membership fee for my child’s mental well being. ON TOP of co pays and what my insurance will pay them. When did medical care become a freaking membership club. This is disgusting and unacceptable.
Hannah Eckhardt
Hannah Eckhardt 2025.06.23
     
I am currently leaving this review after several months with SMILE psychiatry. I was seeing Dr Baker who was wonderful. He has recently moved so I was transferred to a new doctor whom I haven't met yet. If I were leaving a review about just Dr. Baker it would be 5 stars across the board. Unfortunately my latest experience is with the receptionist who's in charge of the text messages. My texts have been completely ignored as of late. When I switched insurance I had to tell them three times it was the same card. Since then, they sent me a link to schedule my own appt with the new provider but no times were available on any week. I've now been off my medication for 4 days and my mental health has tanked. I am increasingly frustrated with the lack of effort with the receptionist and how little they seem to care about the well-being of the patients. Women, in particular, are not treated well with them. Should this be addressed I will happily change my review. Until then, I will look forward to seeing my new doctor and hopefully won't need to look for another clinic with better reception.

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