Smile By Design

Smile By Design Reviews

Excellent rating
     
4.9 | 541 reviews
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Smile By Design
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4.9

| 541 total

512 pcs
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Yaniv Dayan
Yaniv Dayan 2025.12.02
     
Don’t believe to all this fake reviews it’s doesn’t make any sense that this Dr. Abitbol dentist office he has 5 stars reviews and 540 reviews. doesn’t make any sense at all. I know for a fact that there are some shady businesses that selling fake reviews to other business and I think this one of them. to cover on the bad ones. So let me tell you an honest review, that I me personally experience with this office. The secretaries are terrible, they have such a bad attitude and they will disrespect you and Dr. Abitbol himself is not gonna respect you for the long-term, if you have any problem with his work that has been done on you. he will never take responsibility if he did something wrong. And the worst thing they’re gonna ask you to pay again and again every time you come to back to complain about something that they did wrong, so that’s not fair, …..so think twice before you choosing this Dr.
Reply from Smile By Design 2025.12.02
Thank you for taking the time to share your thoughts. We take all feedback seriously, and it is important for us to clarify several inaccuracies in your review so that others have a complete and truthful understanding of the situation.
You have been a patient in our office since 2020 and for years expressed satisfaction with the care you received. You had also shared with us that you left your previous dental office after a disagreement with their staff. Unfortunately, over the past year your interactions in our office became increasingly confrontational and disrespectful toward our front desk team, dental assistants, and Dr. Abitbol. Despite this, our staff continued to treat you with professionalism and patience.
Today’s incident arose when you arrived demanding immediate care and refusing to pay for the visit. During the evaluation, you insisted that a crown—completed many years ago at a different dental office—had been done by Dr. Abitbol. Even after being shown your X-rays and records clearly proving otherwise, you continued accusing the doctor of wrongdoing. When this was clarified, you shifted your complaint to a different tooth that was also not treated by our office.
It is also clear, both from the tone of your review and your interactions in person, that you are very upset and directing that frustration toward everyone involved while trying to cause as much harm as possible. While we understand that dental issues can be stressful, this does not justify hostility toward our staff or inaccurate public accusations.
Our office has proudly earned a stellar reputation, with thousands of satisfied patients who appreciate our honesty, professionalism, and respectful environment. We maintain a zero-tolerance policy for mistreatment of our team.
We genuinely wish you well and hope you find an office where you feel comfortable and supported moving forward.

The SBD Team
Avivit Dayan
Avivit Dayan 2025.12.02
     
This dental office used to be nice, but for some reason, it has changed to being unkind, unprofessional. The secretaries who work there are the worst, they have no patience with the customer, and they don't care about anything. They also blame the patient instead of blaming themselves when they make mistakes. And the doctor always backs up his employees, instead of giving a better service to the customer.
Reply from Smile By Design 2025.12.02
Thank you for taking the time to leave a review. We always welcome honest feedback, but it is important to address inaccurate statements so that others reading this have a clear and truthful understanding of our practice.
You have not visited our office for quite some time, and during your years as an active patient you consistently expressed how pleased you were with the care, attention, and service provided by our team. At no point did you report any concerns similar to what is described here.

It is also important to note that this review was posted immediately following your husband’s recent interaction with our office and the negative review he submitted. Given the timing and the circumstances, it is unfortunate that you felt pressured to echo sentiments that do not reflect your actual experiences as a patient.
Our team works incredibly hard to maintain the warm, professional, and respectful environment that thousands of long-standing patients appreciate. We take great pride in our reputation and remain committed to providing excellent care to everyone who walks through our doors.

We wish you and your family well.
The SBD Team
sylwia siver
sylwia siver 2025.11.25
     
Amazing doctor amazing staff overall all just superb
Howard Barnet
Howard Barnet 2025.11.13
     
Reasonable prices, super professional staff,excellent work.Would highly recommend and I have! I've been a patient of Dr.Abitbol for 10 years and I don't trust anyone else to do my dental work. He is the man! And a really great guy as well.
Reply from Smile By Design 2022.02.24
Thank you for the great review! We are so happy to hear that you were satisfied with your experience at our office. We hope to see you soon again :)
Khine Myat Thwe
Khine Myat Thwe 2025.11.07
     
Clean, Systematic place. Service 5 stars Everyone there is super kind and professional
ralph arzt
ralph arzt 2025.11.06
     
The best dentist in Brooklyn great for all your dental needs and more
Reply from Smile By Design 2023.02.12
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Miriam Birenbaum
Miriam Birenbaum 2025.11.04
     
I highly recommend this dental office, very friendly and professional office. Great service and friendly staff.
Reply from Smile By Design 2023.01.15
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
joelle rodin
joelle rodin 2025.10.28
     
Such a professionally ran office.From the secretaries ,to the hygienists, to the doctors all excellent,so sensitive,and caring! I wouldn’t go anywhere else!!
Reply from Smile By Design 2022.07.13
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Shmuli Okunov
Shmuli Okunov 2025.10.23
     
Great service, great cleaning, friendly staff 5 star
Dinie Rapoport
Dinie Rapoport 2025.10.13
     
Thank you so much for accommodating my sons. They had such a pleasant experience!
Yosef Zidell
Yosef Zidell 2025.10.12
     
The best dentist in Brooklyn. Tamar is an excellent hygienist. Would give more than 5 stars if I could.
Reply from Smile By Design 2024.02.10
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Abraham Schor
Abraham Schor 2025.09.29
     
Staff are very professional and courteous. Well done.
Reply from Smile By Design 2022.11.23
Thank you for your review! We are so happy that you had a positive experience. We love that we were able to provide you with an amazing experience. Looking forward to seeing you at your next visit!
Aliza Scheinfeld
Aliza Scheinfeld 2025.07.09
     
Always on time Naz is the best hygienist ever!
Jessica Daniels
Jessica Daniels 2025.06.30
     
I have been a patient with Dentistry by Design for 15 years. In that time I have had several services, including cleanings, implants, crowns, cavities, invisialign, x-rays, etc. They do it all! Lynn is a phenomenal dental hygienist and Michelle, at the front office, is very communicative. I cannot recommend them enough.
abe zami
abe zami 2025.06.11
     
Always a pleasant experience!
Reply from Smile By Design 2024.02.02
Really appreciate the feedback! We are so delighted to hear that you had a great experience.

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