Smart Storage Ohio Reviews

Ken Hawley 2026.03.22

     

Extremely clean and the security is very good . Steve is awesome to work with.

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Reply from Smart Storage Ohio

Thank you, Ken, for the great review. We take a lot of pride in keeping the facility extremely clean and making sure our customers feel confident in the security. I really appreciate your kind words and it's been a pleasure working with you.
Steve, Owner
Smart Self Storage

william coverley 2026.03.22

     

Most of the local storage sites are older and have zero maintenance upgrades. This site is brand new with extra security with a gate that only renters can access.

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Reply from Smart Storage Ohio

Thank you, Scott, for the 5-star review. We built Smart Self Storage to offer a cleaner, newer, and more secure option than many older facilities in the area, so your feedback really means a lot. We appreciate you recognizing the effort that goes into maintaining the property and security.
Steve, Owner
Smart Self Storage

Michael S 2026.03.21

     

The place is clean every time I on go there. The owner is very friendly. Best place to use storage on the area

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Reply from Smart Storage Ohio

Thank you, Michael, for the kind review. I’m glad to hear the facility has stayed clean each time you’ve visited, and I really appreciate your comments about the friendly service. Being called one of the best storage options in the area means a great deal to us.
Steve, Owner
Smart Self Storage

Amanda Roetman 2026.03.21

     

Very helpful and professional

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Reply from Smart Storage Ohio

Thank you, Amanda, for your 5-star review. We truly appreciate your feedback and are glad you found our service helpful and professional. That is exactly the experience we want every customer to have.
Steve, Owner
Smart Self Storage

Robert Kamen 2026.03.20

     

Very good place. Easy to set up storage facility. And then secure all items

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Reply from Smart Storage Ohio

Thank you for the great review. We’re happy to hear that setting up your storage was easy and that you feel confident your items are secure with us. We appreciate your support and your business.
Steve, Owner
Smart Self Storage

Calvin Clements 2026.03.18

     

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Reply from Smart Storage Ohio

Thanks so much for the 5 stars, Calvin! I appreciate your support and are grateful you chose Smart Self Storage. Please let me know if I can help with anything in the future.

Steve

Jasmine Kelly 2026.03.15

     

I love the cleanliness and professionalism of this location. The environment was so inviting and I feel comfortable with the security of my business items here.

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Reply from Smart Storage Ohio

Thank you so much for the 5-star review, Jasmine! I really appreciate your kind words. I’m glad to hear you found the facility clean, professional, and inviting. It means a lot to me to know you feel comfortable storing your business items here. It was great to meet you, and thank you for choosing Smart Self Storage!

Steve

Lizaida Arias irrizary 2026.03.13

     

Was super easy to use and super convenient. Pricing was very reasonable

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Reply from Smart Storage Ohio

Thank you so much, Lizaida! I’m glad the self-service kiosk made getting your unit quick and easy. It’s great to hear you found the process convenient and the pricing reasonable. I really appreciate your kind review!

—Steve

Anthony Armao 2026.03.13

     

This is an outstanding storage facility - both new and secure. Steve is helpful, responsive, and outstanding to work with.

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Reply from Smart Storage Ohio

Thank you for the great review, Anthony! I truly appreciate your kind words about our facility and service. I’m glad we could provide a secure, convenient place for your winter storage needs. It was a pleasure working with you, and I hope to see you again next year!

—Steve

William Valentine 2026.03.09

     

Absolutely fantastic place!!!! The self serve kiosk is amazing, found it befuddling that all the other local storage companies were closed on a SATURDAY!!!! Kiss wasn’t !!!!!!!

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Reply from Smart Storage Ohio

Thank you so much for the 5-star review, William! I really appreciate your kind words. I’m glad the self-serve kiosk made the process quick and easy for you. Making storage convenient is exactly what I aim for. Thanks again for choosing Smart Self Storage!

Steve

Christopher Reed 2026.03.07

     

Steve is awesome! Good prices and great location! We just upgraded to a bigger unit. Steve helped expedite the process and got us all situated. Really appreciate the professionalism and dedication.

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Reply from Smart Storage Ohio 2025.07.11

I appreciate the review Chris! I'm happy I was able to help!

Steve Woltman 2026.03.07

     

This storage is a fantastic facility. My son has one unit and I'm currently moving into a larger unit. Steve keeps it very clean and with all the snow we have had I have never had a problem getting into our unit.

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Reply from Smart Storage Ohio

Thank you for the 5-star review! I appreciate your kind words, and I’m glad to hear both you and your son have had a great experience with Smart Self Storage. Keeping the facility clean, accessible, and easy to use year-round—especially during winter weather—is very important to me. I truly appreciate your continued trust, and I’m happy I could help with your move into the larger unit.

Steve - Owner
Smart Self Storage

Chante Thompson 2026.03.02

     

I am really impressed with Smart Self Storage. They were very affordable and I made my storage reservation with the owner Steve who was friendly, professional, and accommodating. Then when I arrived to the storage location, it was clean, easy to access, and I was very pleased with my storage unit. I have rented locally before and this is definitely better than my last unit.

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Reply from Smart Storage Ohio

Thanks so much for the 5-star review! I’m really glad you found Smart Self Storage affordable and easy from start to finish — from reserving with me to moving in on-site. We work hard to keep the facility clean, secure, and simple to access, so it means a lot to hear it’s been a better experience than your past rental. If you ever need anything at all, just call or text anytime.

Steve

Dawn Cullen 2026.02.25

     

Steve came through when I was in a pinch and needed storage for my items due to construction that was being done at my home. It Has been a great experience.

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Reply from Smart Storage Ohio

Thanks so much for the 5-star review! I’m really glad we could help when you were in a pinch—and even happier to hear it’s been a great experience. If you ever need anything while you’re storing with us just call or text.
—Steve

Bailee Openshaw 2026.02.06

     

Steve has been incredibly communicative and it’s been a super easy process! The facility was extremely clean. Feel really good about storing our home items here.

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Reply from Smart Storage Ohio 2026.02.07

Thank you so much for the kind words! I really appreciate you taking the time to share your experience. I’m glad the process was easy and that the facility felt clean and ready for your belongings. My goal is always to make storage simple and stress-free.

Thanks again for choosing Smart Self Storage — I truly appreciate your trust!

— Steve

Rafa Manzo 2026.02.03

     

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Reply from Smart Storage Ohio 2026.02.03

Thanks so much for the 5-star rating! We really appreciate you choosing Smart Self Storage and we’re always here if you need anything.

mateia raquel 2025.12.18

     

There is a very sweet woman named Sammie that works at your location. She's the most sweet helpful wonderful person. I called yesterday about a unit and no one was there she took the initiative today to call me back to help me out. This is above and beyond her duty of her job. I wasn't expecting her to be able to help me but she was so helpful and pointed me in the direction I needed. This is a hard time in my life and I'm so glad she was there and able to help me .

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Reply from Smart Storage Ohio 2026.01.03

Thank you so much for taking the time to share this kind and thoughtful review. We truly appreciate you reaching out and allowing us the opportunity to help.

Providing support, follow-up, and clear guidance—especially when someone is going through a difficult time—is something we take very seriously. We’re glad you felt cared for and supported, and that your experience helped point you in the right direction.

Please know that we’re always here if you need anything further. Thank you again for your trust and for choosing us.

Douglas Malick 2025.12.03

     

The best storage facility around. Steve is awesome!

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Reply from Smart Storage Ohio 2025.12.04

Doug, thank you so much for the 5-star review! Truly appreciate the kind words. We're proud to be the best storage facility around, and I’m glad I could help make your experience a great one.
– Steve, Smart Self Storage

Roby Skrbis 2025.11.30

     

By far the nicest storage facility I’ve used. Everything is brand new, clean, and secure. The service is top tier, went out of their way to set up a unit for me with electric in the size and location I needed. Highly recommend!

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Reply from Smart Storage Ohio 2025.12.01

Thank you so much for the awesome review! We’re glad to hear you’re loving the facility and that the in-unit electric worked out perfectly. We work hard to keep everything clean, secure, and easy for our customers, so it means a lot to hear that you had a great experience.

If you ever need anything at all, I’m always here to help. Thanks again for choosing Smart Self Storage!

Richard Myers 2025.11.01

     

From the first visit to see the units within 15 minutes Steve the owner was setting up my account. I previously had a unit at another place and it was not as easy to set up and the units were older and not very well maintained. Also had water leak in when it rained. Looking forward to keeping my car stored here every winter! There are many options to choose from and it is well laid out!

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Reply from Smart Storage Ohio 2025.11.14

Thank you so much for sharing your experience! We’re thrilled to hear that your move-in process was quick and easy, and that you noticed the difference in the quality and care we put into our facility. We work hard to keep everything clean, secure, and well-maintained, so it means a lot to hear that it shows.

We’re glad to be the place you trust to store your car each winter, and we truly appreciate you choosing a locally owned business. If you ever need anything at all, we’re always here to help!