Great experience, very professional. Highly recommend.
This is easily the best healthcare facility I’ve ever visited, whether for urgent care or primary care. I’m extremely glad I made the switch. Melissa Anderson takes the time to sit down, thoroughly discuss every concern, and walk through treatment options in detail. I’ve never had a provider explain things so clearly and thoughtfully. She is incredibly compassionate and attentive. I’m truly grateful to have found this place.
Reply from SmartMED Drive-Thru
Thank you so much, Ashana, for your incredibly kind words and for trusting us with your care. We’re so glad you made the switch, too!
Melissa truly has a special way of connecting with patients, and it means a lot to hear how her thoughtful, thorough approach made such a positive impact on your experience. Providing compassionate, clear, and attentive care is exactly what we strive for every day.
We’re grateful to have you as part of our community and look forward to continuing to care for you! 💙
Melissa truly has a special way of connecting with patients, and it means a lot to hear how her thoughtful, thorough approach made such a positive impact on your experience. Providing compassionate, clear, and attentive care is exactly what we strive for every day.
We’re grateful to have you as part of our community and look forward to continuing to care for you! 💙
My wife and I were both under the weather and needed to feel better. We did not want to go to a waiting room and be subjected to people that may have more germs or different germs than we did, so we tried this drive through process. It was everything we were looking for and more. Everyone that saw us while sitting in our car being processed and evaluated was top notch and so friendly. We felt like everyone knew us and as we were VIP's. I would not hesitate at all to use them again because we were looked at while sitting in our car, felt like the staff was knowledgeable, competent and friendly.
Reply from SmartMED Drive-Thru
Thank you so much for sharing your experience, Felipe!
We’re so glad our drive-thru option was exactly what you and your wife needed—especially when you’re not feeling your best, comfort and convenience make all the difference. It means a lot to hear that our team made you feel welcomed, cared for, and like VIPs throughout your visit. That’s exactly the experience we strive to create for every patient.
We truly appreciate your kind words and trust in us, and we’re here anytime you need us 💙
We’re so glad our drive-thru option was exactly what you and your wife needed—especially when you’re not feeling your best, comfort and convenience make all the difference. It means a lot to hear that our team made you feel welcomed, cared for, and like VIPs throughout your visit. That’s exactly the experience we strive to create for every patient.
We truly appreciate your kind words and trust in us, and we’re here anytime you need us 💙
One just cannot beat the efficiency, care and competency of SmartMED. If you haven’t been - you are missing out! For kids or adults, this is the only place to go.
Reply from SmartMED Drive-Thru
Thank you so much, Abby! We truly appreciate your kind words and recommendation. It means a lot to hear that our team’s efficiency, care, and commitment to quality made such a great impression. We’re proud to care for both kids and adults, and we’re always here whenever you need us!
Awesome experience with Stacy and the entire team at SmartMED. Super fast and friendly and the visit couldn't have gone any better. Less than 30 minutes to see the provider, talk through my care plan and take the first dose of medication they prescribed and called into the pharmacy for me.
Reply from SmartMED Drive-Thru
Thank you for the 5-star review, Trent! Glad to hear that you had a great experience and can’t wait to see you again soon.
My visit was handled with professionalism, kindness and care. It was quick but thorough, I would definitely go again
Reply from SmartMED Drive-Thru
Thank you, Adrian! We really appreciate you taking the time to share your experience.
Providing care that’s both efficient and thorough is so important to us, so it means a lot to hear that came through during your visit. We’re glad you felt well taken care of, and we look forward to seeing you again when you need us!
Providing care that’s both efficient and thorough is so important to us, so it means a lot to hear that came through during your visit. We’re glad you felt well taken care of, and we look forward to seeing you again when you need us!
Unbelievable experience. I cannot believe this was my first time!!!! Drive thru couldn’t be easier!!! Fantastic service 10/10 highly recommend
Reply from SmartMED Drive-Thru
Thank you so much, Elle! This made our day 🙌
We’re so glad your first visit was such a great experience—and that the drive-thru made things quick and easy for you. That’s exactly what we aim for! Thanks for the 10/10 recommendation, and we look forward to seeing you again soon.
We’re so glad your first visit was such a great experience—and that the drive-thru made things quick and easy for you. That’s exactly what we aim for! Thanks for the 10/10 recommendation, and we look forward to seeing you again soon.
I highly recommend SmartMED. Extremely professional and friendly staff who do everything they can to help. This is a fine organization.
Reply from SmartMED Drive-Thru
Thank you so much for the kind words, Scott! We truly appreciate your recommendation. Our team works hard to provide professional, friendly care and to make sure every patient feels supported, so it means a lot to hear that reflected in your experience. We’re grateful you chose SmartMED and are always here when you need us!
I wouldn’t go anywhere else. My kids appreciate the care they receive when they’re not feeling well. When you’re sick, the last thing you want is to spend hours in a waiting room—and here, you don’t have to. The staff is both thorough and efficient not to mention super friendly.
Reply from SmartMED Drive-Thru
2024.11.02
This means so much to us, Monica! We love caring for your family and are so happy that you feel that we are both thorough and efficient. 🤗 That’s our goal 😃
I would give them 10 stars if I could! This place is a MUST for moms (especially moms of multiple littles). I don't have to get the kids out of the car, juggle them in a waiting room full of germs, and then still have to wait for an undetermined amount of time in the back. Smartmed is so much better! The kids are content in their carseats with a snack, the line always goes super fast, and they have been able to successfully diagnose us three times now! I love that I don't have to worry about picking up anything new while taking them. The providers we have seen have been knowledgeable and super great with my toddlers. They also have a bathroom that you can pop in to leave a sample or potty break for your child. They even sent a thank you letter with stickers after. They bill as a PCP but have all of the accessibility of an urgent care. And TRANSPARENT PRICING! I mean it really doesn't get better than this. I hope to use them for the rest of my life honestly. I don't see why I would ever stop coming here. Not usually a review writer, but in case this might help another mom drowning in doctor visits with sick kids, make the switch! It makes what would be an incredibly stressful, have to pep talk myself in the car before I unbuckle the kids kind of day, into an easy breezy in-and-out with Chickfila treat after to celebrate their "bravery" at the doctors. Antibiotics are usually ready at the pharmacy to pick up on my way home, I mean what else can you ask for.
Reply from SmartMED Drive-Thru
Holly, this absolutely made our day—thank you so much for taking the time to share this! ⭐
As parents ourselves, we know how stressful doctor visits with multiple little ones can be, so hearing that the drive-through model makes things easier for you and your toddlers means the world to us. Keeping kids comfortable in their car seats, moving the line quickly, and helping families avoid crowded waiting rooms is exactly why we created this experience.
We’re also so glad our providers have been able to help your family and that the little details—like the bathroom access, transparent pricing, and those sticker-filled thank-you notes—made a difference. Those moments matter, especially on tough sick-kid days.
And we love the Chick-fil-A bravery celebration tradition afterward—that might be our favorite part of the story. 😊
Thank you again for your kind words and for trusting us with your family’s care. We’re honored to be part of your healthcare routine!
As parents ourselves, we know how stressful doctor visits with multiple little ones can be, so hearing that the drive-through model makes things easier for you and your toddlers means the world to us. Keeping kids comfortable in their car seats, moving the line quickly, and helping families avoid crowded waiting rooms is exactly why we created this experience.
We’re also so glad our providers have been able to help your family and that the little details—like the bathroom access, transparent pricing, and those sticker-filled thank-you notes—made a difference. Those moments matter, especially on tough sick-kid days.
And we love the Chick-fil-A bravery celebration tradition afterward—that might be our favorite part of the story. 😊
Thank you again for your kind words and for trusting us with your family’s care. We’re honored to be part of your healthcare routine!
I wish I could
Give more than 5 stars.
Reply from SmartMED Drive-Thru
That is the greatest compliment! Thank you so much 😊
We love what we do and I’m glad that it shows. We really appreciate you choosing us.
We love what we do and I’m glad that it shows. We really appreciate you choosing us.
I never thought I'd be excited to share an experience at an urgent care, but this was top notch service. Every encounter was professional and eased my child's fears. Quick, efficient, and fantastic customer service. I'm so happy to have SmartMed as an option for local urgent care, when needed!
Reply from SmartMED Drive-Thru
Bonnie, thank you so much for sharing this! We love hearing that your experience stood out—especially since urgent care visits aren’t usually something people look forward to. 😊
Our team works hard to create a calm, supportive environment for kids and parents alike, so it means a lot to hear that the staff helped ease your child’s fears while still keeping the visit quick and efficient.
We truly appreciate your kind words and are grateful to be a trusted option for families in the community whenever care is needed. Thanks again for taking the time to leave a review!
Our team works hard to create a calm, supportive environment for kids and parents alike, so it means a lot to hear that the staff helped ease your child’s fears while still keeping the visit quick and efficient.
We truly appreciate your kind words and are grateful to be a trusted option for families in the community whenever care is needed. Thanks again for taking the time to leave a review!
The most convenient way to receive care for your family! SmartMED is a true gem - this is the best option when you need quick care for your family! All of the providers are fabulous and truly care about your health and well being.
Reply from SmartMED Drive-Thru
Charlene, this means so much — thank you! We’re honored to be your go-to for your family’s care. Providing convenient, high-quality care with providers who truly care is exactly what we strive for every day. Your kind words about our team made our day. We’re so grateful for your support!
Wonderful experience! Fast, friendly, efficient, and accurate.
Reply from SmartMED Drive-Thru
Daniel, thank you so much for the kind words! We love hearing “fast, friendly, efficient, and accurate” — that’s exactly the experience we strive to provide every single day. We’re so glad you had a wonderful visit and truly appreciate you taking the time to share your feedback!
Quick easy, absolutely amazing comfort of my car Got me the medication I needed and I am on the mend
Reply from SmartMED Drive-Thru
Doug, thank you for sharing your experience! We’re so glad we could make it quick and easy — and that you were able to get the care you needed from the comfort of your car. That’s exactly what we’re here for. Wishing you a speedy recovery, and we appreciate you trusting us with your care!
Quick, professional, friendly. Will go there the next time I need it!
Reply from SmartMED Drive-Thru
Donna, thank you so much for your kind review! 🌟
We’re thrilled to hear you found your visit quick, professional, and friendly — that’s exactly the experience we strive to provide at SmartMED.
We truly appreciate you choosing us and look forward to being here whenever you need us next!
We’re thrilled to hear you found your visit quick, professional, and friendly — that’s exactly the experience we strive to provide at SmartMED.
We truly appreciate you choosing us and look forward to being here whenever you need us next!