Smart LED Inc Reviews

OFFICIAL Bob Chance 2026.02.19

     

This Guy "ROCKS" - Met Sergio and the "Smart" Team in 2018 Since then We have had The Pleasure of working with and seeing all the many facets of his Company - LED Message Boards, Displays, Schools, Reception Areas - LED Glass Wall - They Do It ALL ! Very Impressive Products and Sergio is a Friendly and Professional Business Owner who Puts the Customer FIRST ! - Thanks For All You Do !

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Edgar Chapman 2025.11.21

     

I recently had an issue with my LED sign, and I have to say, the support I received was outstanding. Not only is the sign itself bright, clear, and incredibly effective for visibility, but the customer service truly sets this company apart. I called tech support, and they walked me through the problem step by step until everything was fully resolved. They were patient, knowledgeable, and made the entire process stress free. It’s rare to find a product that performs this well and comes with such reliable support behind it. I’m extremely satisfied and highly recommend their LED signs to anyone looking for quality, durability, and excellent customer care.

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Andy Marts 2024.05.04

     

Sergio provided great support working with our sign.

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Sondra Mahserejian 2024.04.18

     

After a long city permitting process, my church finally has a sign with an LED display from Smart LED, Inc. I cannot thank Sergio enough for his help answering the city's planning commissioners' questions regarding the installation of a sign for the first time ever. Sergio trained me to use the display's software, so I can now easily update announcements for our community. As the sign was just installed last month, he responds promptly and professionally when helping us navigate the programming, making sure we understand all the features we can control. Cannot thank him enough for his help!

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BW Storage 2024.01.24

     

Great company ! Sergio has abundant knowledge to correct any issue. Always offering much needed tips and training. A pleasant customer service experience every time.

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Reply from Smart LED Inc 2024.01.25

Thanks guys!!! We pride ourselves in helping everyone we can understand our LED Products better. Since we design LED signs & LED walls with the user in mind, we are able to make things easier than others in our field. Because we design from the ground
up to make our products and software user-centric

Seth Hellinga 2024.01.20

     

After comparing many sign options we decided to purchase our LED sign through Sergio at Smart LED. I had seen a couple signs in the area and felt the photo quality and brightness were better than others I was seeing. The only reason I was apprehensive to purchase this sign was because they were not local to me, however, I felt Sergio’s level of service, follow up, and care where enough for me to feel comfortable with the purchase. After the sign was installed we had a few issues, Sergio was diligent in following up with what needed to be done, trouble shooting (even beyond the sign and to the level of our power supplier and electric servicing the sign). The issue was quickly resolved. Our sign has offered a measurable return on investment and helped our business grow.

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Reply from Smart LED Inc 2024.01.20

Thank you Seth! We are glad that you love your Smart LED Outdoor 7’x10’ 5k-6mm units. We will continue to be the global leader in R&D and in LED Sign technology, to widen the gap in both product quality and image quality between our Smart LED products, and all the rest.

Jason Burghart 2023.12.20

     

Five years ago, our church purchased two 12x7 foot video walls from Smart LED. They were spectacular. Shortly after that, we purchased a 40x12 foot video wall, also from Smart LED. These have allowed us to transform our worship center into any setting we can dream up. Smart LED pricing is what drew us to them. Their support is what has kept us as a loyal customer. Occasionally, questions have come up or minor issues have arisen, but each time customer support has easily resolved them. When we need additional LED walls, we will contact Smart LED.

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Willie Wells 2023.12.04

     

OUTSTANDING SERVICE AND SUPPORT FOR 10+ YEARS....

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Reply from Smart LED Inc 2023.12.05

Thank you, Mr. Wells! Don’t forget to call us at 1-800-762-0796 if you need any help or sign upgrades!

Liviu Homorozan 2023.05.19

     

My Name is Liviu Homorozan owner of Signarama Carson City and we been working a lot with Smart LED for the last three years,( we been installing Smart LED’s at all the Native Americans tribes in all the northern Nevada and California ) and our relationship with the Smart LED company is exceptional and the customer service is impeccable especially Sergio Fidalgo who is doing all the training for our customers of how to use the LED screens. We are highly recommend Smart LED company to everyone!

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Reply from Smart LED Inc 2023.05.20

Thank You Liviu! We look forward to helping you and all the other Sign-A-Rama's Nationwide. Thanks for posting our 1st Real-Life Person review that's not from a spam/fake account :-) Cheers! Please reach out to us anytime at +1 (800) 762-0796 or support@smartledinc.com if you need any help! Also for parts requests you may use our website parts request form here ---> https://smartledinc.com/support/ we are here 24/7 365 Days a Year To Help!

Hi Hi 2023.05.18

     

Terrible techs with horrible attitudes. Do not recommend! Signs are fragile

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Reply from Smart LED Inc

Not all customer reviews are written by customers. Some people write fake reviews as a way to promote or slander a brand. Some companies will even post fake reviews about their competitors as a way to get a leg up in their industry.