Verified Company
SkinMiles is one of the most efficient online shopping experiences!
Their range of products is great, communication is clear and their points rewards system free samples they include is such a treat!!!
Reply from SkinMiles
2024.11.06
Thank you so much for sharing your 5 star review and positive feedback about your experience with SkinMiles, Gill! We are so glad to hear that you have been impressed with our range of products and offering. Thank you for trusting us, we look forward to welcoming you back again soon! 😃
A wide variety of products to choose from across a broad selection of different brands. The online e shopping experience at Skinmiles is effortless with the added advantage of earning miles towards your next purchase. Delivery is quick and seamless. Can highly recommend purchasing your products through Skinmiles.
Skin Miles provided such good service. My package was delivered very quickly and I love the effort that they put into the packaging.
Would definitely recommend them.
Reply from SkinMiles
2024.05.02
Thank you so much for sharing your positive feedback about SkinMiles, Dane! We really appreciate your support and trust in our brand. We look forward to seeing you back again soon! 😃
After trying to buy Neostrata products online from few websites, I ended up being successful with SkinMiles. Though reluctant as, I knew nothing about them but, I needed to buy the products.
Not a small order to start with but, I took a leap of Faith and I am glad I did.
I haven't received my parcel yet, but the ordering process alone, the service! ⭐ ⭐ ⭐ ⭐ ⭐
Reply from SkinMiles
2025.11.25
Thank you Inocencia, we appreciation your 5 star review and positive feedback about your experience with SkinMiles. Thank you for trusting us, we look forward to welcoming you back again soon! ⭐
Black Friday plus a national FNB outage was a disaster, and their customer service made it worse. Zero help, zero effort. Unless you’re an influencer with all style and no substance, don’t expect any attention — their business clearly thrives on algorithms. Another store handled Black Friday perfectly.
Reply from SkinMiles
2025.12.01
Hi Simone thank you for the feedback and for taking the time to share your experience. We're genuinely sorry to hear that your Black Friday didn't meet expectations, and we understand how frustrating that must have been.
We had a dedicated customer service team working throughout the day, so I am concerned to hear you didn't receive the support you needed. This is not the standard of service we hold ourselves to so I would welcome the opportunity to look into what happened and make it right.
Please reach out to me directly at dralek@skinmiles.com so I can assist you personally.
Thank you.
Dr Alek Nikolic
We had a dedicated customer service team working throughout the day, so I am concerned to hear you didn't receive the support you needed. This is not the standard of service we hold ourselves to so I would welcome the opportunity to look into what happened and make it right.
Please reach out to me directly at dralek@skinmiles.com so I can assist you personally.
Thank you.
Dr Alek Nikolic
Thankyou Skinmiles.Fantastic and professional service.Have been shopping here for a few years and their service is still the same.🩷
Reply from SkinMiles
2025.12.01
Hi Ayesha thank you so much for your kind words and for being such a loyal customer! 🩷 It's wonderful to know you've had a consistently great experience with us over the years. We truly appreciate your continued support and look forward to serving you again soon! The SkinMiles team
Incredible fast delivery! And gorgeous packaging! Thank you - made my life so easy!
Reply from SkinMiles
2025.12.01
Thank you so much, Chanelle! 🙌 We're thrilled the delivery was speedy and that you loved the packaging. Making your life easier is exactly what we aim for – appreciate you taking the time to share your experience! The SkyMiles team
Excellent service. One item ordered was out of stock. I was informed immediately after order was placed. I expected to wait a few days. After inly 1 day my order was shipped.
Reply from SkinMiles
2025.12.01
Mignon, thank you for this lovely feedback! We know how frustrating stock issues can be, so keeping you informed immediately is really important to us. So happy we could get your order to you faster than expected – that's the goal! We appreciate you sharing your experience. ⭐ The SkinMiles team
Excellent company for all your beauty products! Fantastic easy website, offering loyalty points for future purchases. Quickest delivery & the complimentary product samples are a great way to try new products. A very happy loyal customer - thank you
Reply from SkinMiles
2024.10.15
Thank you for sharing your 5 star review and positive feedback about SkinMiles, Taryn! We appreciate your support and look forward to welcoming you back again soon! ⭐️