Phone call experience
I called to get a quote about a repair on my wife’s car that she was supposed to drive on a road trip on the weekend. The guy I was on the phone with said that he would write up the quote and that it would take a few minutes and he’d call me back. That was before 9Am and I didn’t hear anything back by 4pm so I called back again to see if I could get the quote and a different guy answered and said he would go ask to see who I talked to and I was left on hold for 10 minutes straight. So I hung up and moved on. I am not usually the type to leave a review but I have so much going on and am so busy I really was just needing some help with this car and it seems like I was never getting that quote. I can’t say anything bad about their work since obviously I didn’t take it there but it would have been nice to get a call back like I was told I would and to not be put on hold for 10 minutes when I can’t imagine it would take that long to go ask the guys who work the front desk who helped me previously.
Date of experience: 11 June, 2026
Date of experience: 11 June, 2026
Skalicky’s auto repair, has to be one of the best auto repair service places in the Fargo Moorhead area, I have been stopping there for a number of years and I’ve had oil change, worked done on the motor, tires put on and rotation. This definitely comes across as a family owned business and Jesse (owner ) does a great job. When you walk in the front door, the guys at the desk always greet you with a hello and a smile on their face. The prices are awesome and if you need any extra work done with your vehicle, the very knowledgeable staff will actually come and talk to you and explain everything that you need and ask you what you would like to get done. There is no pressure going into this business and I would highly recommend everybody to take their vehicles to this place.
I had a refurbished transmission with warranty placed in my 1993 Dodge ram. It is still running like a charm, and those at Skalicky’s were prompt and transparent in all the work they did.
I also had new tires placed in this truck, and even though they were Falken all terrains, they were surprisingly affordable, and Skalicky’s has been on top of ordering new parts prior to my appointments to streamline the work that needs to be done on my muffler and three other gaskets. Skalicky’s is my first choice of service for my vehicles that do not have to be serviced at dealership.