This is our second move with the Sheridan Brothers. We had a lot of stuff to move from 38 years in our family home. We had the company move and store items before showing our house during the sale. When we did the major move everything was together with the 2 pods driven to our new house. We had them pack our china and one of our bookcases to help with the staging. No breakage. Our beds were taken apart and put back together in the new house. Movers adjusted our furniture until we were satisfied with their placement. The movers were in continuous motion and were on time for every appointment. We were very pleased.
We had 3 guys move us from a two-bedroom apartment to a house. They were very efficient, friendly, and were knowledgeable about taking apart a bunk bed with steps and reassembling the beds separately in the new house. They showed up right on time and had the job done right around the estimated end time. Communication was great and we could track the truck in real time. Would definitely use again if I needed to move locally.
Reply from Sheridan Brothers Moving
2025.12.06
Your feedback is valued and appreciated. Thank you for the opportunity and we wish you all the best!
Excellent service by movers. . Had to move a very heavy pool table Into my garage . Movers were did a great job . Quick and were very nice while working . Even helped me set the table up . First time using a moving company and glad I contacted Sheridan who also had the best price for me
Reply from Sheridan Brothers Moving
2025.12.06
Thank you for taking the time to provide feedback on your service. It was our pleasure working with you. We hope you enjoy the pool table!
Ronnie and Shawn were awesome they went straight to work moving our furniture around our house. The job was finished well under the minimum of 2 hours
Rob Matthews
Reply from Sheridan Brothers Moving
2025.12.06
Thank you for the feedback, Rob. It is always great to hear good things. We wish you all the best!
Awesome from Dave's fast estimate, to fast turn on packing day and moving day. Guys were awesome dealing with Alzheimers client, and me managing and playing interior designer in a small place!!! End to end smooth. TU
Reply from Sheridan Brothers Moving
2025.12.06
Laurie, it was our pleasure working with you. The things you have done to make this move a success does not go unrecognized. We appreciate you choosing us to help with such a delicate situation. We wish you all the best!
Many of our belongings are now unaccounted for or were destroyed during our move with Sheridan Brothers Moving in Rochester. Their pricing is higher than others but they had availability with short notice so we decided to go with them.
To put it nicely, their movers leave much to be desired. Only a 2 man crew was sent when there was supposed to be 3. We had a FULL 3 bedroom house. One of the movers was doing most of the work, and the other was disappearing numerous times during the move, most likely going back to their truck. He was stumbling and acted as though he was high the entire time. He didn’t say much but when he did, he was slurring his speech. The unprofessionalism of the movers was appalling.
My new bed was torn and TV no longer works due to careless handling by Sheridan. Not only were there issues with countless other damages, the final bill was nearly $800 higher than the quote!
After the move was finished, numerous items were discovered to be missing. I was there when they were loaded onto their truck, but they never made it to my new home.
Do yourself a favor and allow ample time to find a mover. I’m sure there are much better options in the Rochester, NY area.
I’m thankful that this group was available to help me move at the last minute, packing my kitchen, clothes and other things from my apt and bringing it to my house. They were respectful of my things and I would hire them again.
Reply from Sheridan Brothers Moving
2025.12.06
We appreciate your kind words Kari. It was a pleasure working with you and we wish you all the best!
Great move everything got where it was going in great shape the crew was efficient and personable
I would recommend Sheridan bros to anyone
Reply from Sheridan Brothers Moving
2025.12.06
We greatly appreciate your feedback. We appreciate your business, and we wish you all the best in your new home!
I’ve hired movers for 4 home moves in the past 12 years. This is the first time nothing was broken, damaged, or left behind in the truck. The communication from first phone call was clear and accurate. I appreciated knowing what to expect and all questions were answered. The guys who moved me were on time, courteous, and helpful when I needed something related to the moving items. Items were delivered to rooms where I expected/ communicated.
When I move again, I would use Sheridan Brothers in a second.
Reply from Sheridan Brothers Moving
2025.12.06
It was our absolute pleasure to help you with your move. I am happy to hear that you have gotten the service you deserve! We wish you all the best in your new home!