Cody Bevins provided excellent service from start to finish. He was knowledgeable, polite, and took the time to clearly explain the quotes and the work he recommended. I appreciated how thorough and professional he was throughout the process. I would definitely recommend Cody to anyone in need of a reliable plumber.
Thanks for the review! Our team at ServiceOne works hard to deliver reliable and efficient service to all of our customers, and it is rewarding to know that we have met your expectations. Thank you for choosing us for your plumbing needs, and we appreciate your feedback.
Barb Kluesner, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at ServiceOne. We strive to exceed expectations, and we are grateful that we did so for you.
Larry Boyer, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at ServiceOne. Thank you for choosing us for your needs - we appreciate your business.
Cole Hoppman2026.05.09
I had an issue with my a/c that was recurring, so i contacted service one and Raleigh Wentz came out not even 30 minutes after i got off the phone with the company on a Saturday mind you. He was very impressive in his knowledge at such a young age and fixed everything and was so helpful. Definitely the best company to work with. I would recommend these guys to absolutely everyone. Very honest and informative.
Cole Hoppman, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at ServiceOne. We appreciate your business and look forward to serving you again in the future.
Dave King2026.05.08
Timely repair and great advice from technician. He was able to diagnose and maintain equipment efficiently!
I called Service One with a plumbing problem, that I attempted to fix. They sent a service tech out the same day. Cory my tech introduced himself, assessed the problem, explained to me what needed to be done. Cory fixed my problem in less than an hour, cleaned up, gave me a few recommendations and left.
I had a great experience with Service One and was impressed with the friendly, professional job Cory did. Great Job!
Paul Barnett, Thank you for taking the time to share your positive experience with our plumbing services! We are thrilled to hear that our team was able to meet your expectations and provide you with excellent service. Your satisfaction is our top priority, and we appreciate your kind words.
Victoria Zalaznik2026.05.06
Raleigh was very informative and well read. Very pleasant young man
Victoria Zalaznik, thank you for the positive feedback! We are thrilled to hear that you were pleased with the services provided by our team. Your satisfaction is our top priority, and we are grateful for your support.
Abbie Ellerman2026.05.06
Cody Bevins came to the house to fix our tankless water heater. There was a dead bird in the intake pipe. He was very professional and kept me informed in all aspects of the repair.
Abbie Ellerman, We are dedicated to providing efficient and reliable solutions for all your water heater needs. Your satisfaction is our priority, and we are grateful for your feedback. We appreciate your business and look forward to serving you again in the future.
Chelsi Janicek2026.05.05
The technician that came out was absolutely amazing. Very knowledgeable and kind. He fixed the problem very fast. The only thing I don't like is how the time frame for the technician to show up was all day instead of a couple hours block of time
We have an existing Trane furnace and heat pump and we woke up to it not working. So we called Service One as we have been a customer since 2004 and in the past they have always been good. A 'Service Expert' came out and diagnosed that our blower motor was shot, and then with a camera said our heat exchanger was shot. He then proceeded to give us a quote to replace the inside and outside unit roughly $20,000.
This didn't seem right, so I called another HVAC company that specializes in Trane. Their technician came out, found the same blown fuze and traced it back to not the blower but the air purification unit. He disconnected that, system runs. In addition they scoped the heat exchanger and stated that it was not cracked.
So I called Service One back, waiting for a manger to call. I called the Service Expert and explained very calmly that I am a bit concerned that he did not find the true problem of why it was not running, it would have been simple to perhaps get a multimeter out and perform a few more tests to verify. He immediately flipped to 'your questioning my integrity' vs simply saying something to the effect of 'oh wow, that makes sense why that would blow the fuse, and sir did you get pictures from the other technician so we can compare' instead he accused the other company of being a lier and said I need to talk to his manager which I intend to do.
I am hoping that Service One backs their Guarantee and that I can update this review with something more positive.
--- Update #1 spoke with the other HVAC, and an additional Trane Expert. If the system runs on natural gas it is seldom that the heat exchangers do crack. The part itself is warrantied thru Trane for 99 years. The rough estimated cost to replace it for labor is about 3hrs, and should cost in the ball park of $500. The Service One "Service Expert" quoted $3000 as their cost to replace it. He admitted the part was covered by Trane.
This is very concerning. At this point waiting for a manager at Service One to call me.
Roy W Rogers, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Bret Wilson2026.05.05
Brian Rodriguez was my tech. Arrived on time, was very thorough, even stayed past dinner to make sure the job got done.
Raleigh Wentz was very professional and thorough in his inspection and maintenance of my a/c system. I was very pleased with his service.
Jean McChristy
Jean McChristy- Thank you for the kind words and for recognizing the hard work of our team at ServiceOne. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Carrie Braun2026.05.04
Raleigh W was great to work with. Showed up on time, knowledgeable and happily answered any questions I had.
Carrie Braun- We are so happy to hear that you were satisfied with our services. At ServiceOne, we pride ourselves on providing top-notch service to all of our customers.
Noah Asche2026.05.04
Cody B. replaced a leaking water heater for me. He did a great job explaining what had to be done to meet code requirements. He answered any questions I had and took the time to talk through different options. Cody made sure I was able to get it replaced quickly before the water heater began leaking worst.
Thank you for your positive review of our water heater services. Our team works diligently to ensure that our customers receive efficient and reliable service. Your satisfaction is our top priority, and we are grateful for your feedback. Thank you for choosing ServiceOne!
MaShaunda King2026.05.04
Recently had our microwave serviced by Service One and as always the representative was on time and very respectful of our home. We were serviced by Fred West! Fred was very knowledgeable and he kept us informed of the process and made sure all of our questions were answered! Very happy with the service that Service One and their workers provide!
MaShaunda King, we are so happy to hear that you were pleased with the services provided by our team. Thank you for taking the time to leave such a positive review- it means the world to us!
Carol OBryan2026.05.04
Ricky was very knowledgeable, friendly and respectful of my home. He did a fantastic job. Thank you!
We are so grateful for your 5-star review! Hearing that our services met your expectations at ServiceOne is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Bret Williams2026.05.04
Austin did a great job of diagnosing the problem and fixing it very quickly and efficiently. Excellent service.