Verified Company
I ask for a side part haircut and they make a very different haircut and they leave some places with long hair
Reply from The Gents Place
2026.05.04
Brenda, thank you for your feedback and for bringing this to our attention.
Your experience does not reflect the standard we hold for our members, and we take this seriously.
We would value the opportunity to make this right and ensure your haircut aligns with what you originally had in mind. We were not able to match your name to a recent visit, so we would appreciate the chance to connect directly and take care of this for you. Please reach out to us at 855 338 0027 or book@thegentsplace.com
so we can get you scheduled with the right Grooming Specialist and properly address the redo.
We look forward to the opportunity to welcome you back and deliver the experience you expected.
The Gents Place Concierge
Your experience does not reflect the standard we hold for our members, and we take this seriously.
We would value the opportunity to make this right and ensure your haircut aligns with what you originally had in mind. We were not able to match your name to a recent visit, so we would appreciate the chance to connect directly and take care of this for you. Please reach out to us at 855 338 0027 or book@thegentsplace.com
so we can get you scheduled with the right Grooming Specialist and properly address the redo.
We look forward to the opportunity to welcome you back and deliver the experience you expected.
The Gents Place Concierge
Warm, friendly and professional staff. Need a second family? I dont either, but they make you feel as one.
Reply from The Gents Place
2026.02.05
Michael, thank you for the thoughtful and kind feedback. We are glad you felt the warmth, professionalism, and welcoming atmosphere from the team. Creating an environment where guests feel comfortable and genuinely cared for is exactly what we strive for.
We truly appreciate you trusting us with your grooming services and look forward to welcoming you back again soon.
The Gents Place Concierge
We truly appreciate you trusting us with your grooming services and look forward to welcoming you back again soon.
The Gents Place Concierge
Best haircut I’ve ever had. Nikki L was my stylist and gave me a new look that I feel great in. Had the three course and left with product recs. Very different approach from the traditional barbershop in all ways positive!
Reply from The Gents Place
2026.05.05
James, this is what we love to hear.
A fresh look that feels right, paired with a full experience and the right guidance, is exactly what we aim to deliver. We are glad it stood out in all the right ways.
We look forward to having you back in the chair.
The Gents Place Concierge
A fresh look that feels right, paired with a full experience and the right guidance, is exactly what we aim to deliver. We are glad it stood out in all the right ways.
We look forward to having you back in the chair.
The Gents Place Concierge
Very happy with my haircut stacey did an excellent job! I will probably come back. The establishment is definitely really nice and all the people are super friendly. Be prepared to spend at least $80 which is expected for their service and I’m fine with. They do try to sell you a lot of extra things which is understandable and being in sales I totally respect the hustle. The first product they offered I scanned, and it’s in my opinion, toxic. That being said every single salon is selling similar items so this has nothing to do with this particular location. It’s difficult to find a healthy shampoo, conditioner or Gel. But again I had a great experience overall. 5 ⭐️ 💯
Highly recommend. I've been going to see Teresa every 2 weeks for about 2 years now, I've never had a bad experience. Go with the 7-course, perfect way to start the weekend.
Reply from The Gents Place
2024.10.27
Hey Justin! Thank you for the wonderful recommendation! We're so glad to hear that Teresa took great care of you and that you enjoyed the 7-course experience. It’s a perfect way to kick off the weekend! We appreciate your support and look forward to seeing you again soon!
They have no clue how to properly cut hair. I asked for 2 inches off of my 8+ inch long hair and walked out looking like I got a grown out buzz cut when I specifically asked not to cut too much off. On the night of my Senior year prom too which pissed me off even more. 10/10 do not recommend unless you want your hair cut too short.
Reply from The Gents Place
2026.04.28
Ethan, thank you for taking the time to share this. We understand how important the timing was, especially with your prom, and we are sorry this experience did not meet your expectations.
Our team did reach out in an effort to connect and take care of you. The invitation remains open, and we would truly welcome the opportunity to make this right.
We take feedback like this seriously and are reviewing this with our team.
If you are open to it, please reach us at 855 338 0027 or book@thegentsplace.com so we can personally ensure your next visit reflects the level of service you expected.
The Gents Place Concierge
Our team did reach out in an effort to connect and take care of you. The invitation remains open, and we would truly welcome the opportunity to make this right.
We take feedback like this seriously and are reviewing this with our team.
If you are open to it, please reach us at 855 338 0027 or book@thegentsplace.com so we can personally ensure your next visit reflects the level of service you expected.
The Gents Place Concierge
Great service - stylish cut, shampoo, scalp massage, and styling in a comfortable setting. And they offer a free drink while waiting! Appointments HIGHLY recommended.
Reply from The Gents Place
2026.05.05
Chuck, this is the kind of experience we aim to deliver every time.
From the service to the overall setting, it is great to see it all come together the way it should. We appreciate you calling out the details and the recommendation, it means a lot.
Looking forward to having you back soon.
The Gents Place Concierge
From the service to the overall setting, it is great to see it all come together the way it should. We appreciate you calling out the details and the recommendation, it means a lot.
Looking forward to having you back soon.
The Gents Place Concierge
I tried this new barbershop yesterday and had a really good experience overall. The staff were very welcoming and the service was great.
Big thanks to Stacy for the shampoo, head massage, and facial massage — that part was honestly amazing and very relaxing. Also, thank you to Frederick for the haircut. I think I could’ve explained a bit better how I wanted it, so it didn’t turn out exactly how I had in mind — but still, I’m happy with the service and effort.
Shoutout to Janet at the front desk for being so professional and making sure every client feels comfortable. The complimentary drinks and even a shoe polish section were a really nice touch.
Overall, a great experience — I’ll definitely be back!
The services and personnel will speak for itself. A grand experience for a grand result. Thank you STACI for the consultation, walkthrough and services provided earlier this week.
It was easy to book online and find your appointment times, looking forward to more appointments here and is well worth the drive from Sugar Land. Highly recommend STACI and overall, The Gents Place.
Haven’t had a haircut in 2 years and was finally ready for a cut. Every barbershop I’ve been to had never given me a cut I was satisfied with.
However, The Gents Place blew my mind! The staff is incredibly kind, very welcoming and I even got a tour of the whole place.
Arletys did an amazing job cutting my hair and the massage was very relaxing and very well needed. It was sad to see all my hair go but I’ve been getting compliments left and right and my mom loves it! I’ll definitely be back!
Reply from The Gents Place
2026.05.05
Alix, this is quite the return to the chair.
We are glad your visit felt welcoming from the start and delivered the result you were looking for. Arletys will appreciate the recognition, especially knowing the experience made such an impact.
Enjoy all the compliments, and we will be ready for you next time.
The Gents Place Concierge
We are glad your visit felt welcoming from the start and delivered the result you were looking for. Arletys will appreciate the recognition, especially knowing the experience made such an impact.
Enjoy all the compliments, and we will be ready for you next time.
The Gents Place Concierge
Super salon de barbier et lieu grès charmant et accueillant.
Reply from The Gents Place
2026.04.20
Philippe, thank you for sharing your experience with us.
We are glad your visit felt welcoming and well put together from the moment you arrived. Creating a space that feels both comfortable and elevated is something our team takes great pride in.
We look forward to welcoming you back again soon.
The Gents Place Concierge
We are glad your visit felt welcoming and well put together from the moment you arrived. Creating a space that feels both comfortable and elevated is something our team takes great pride in.
We look forward to welcoming you back again soon.
The Gents Place Concierge
Best haircut in Austin hands down. Diana did a great job.
Reply from The Gents Place
2026.04.20
Sahil, thank you for taking the time to share this.
We are glad your visit delivered such a strong result. Diana brings a high level of care and precision to her work, and we will be sure she sees this.
We look forward to welcoming you back again soon.
The Gents Place Concierge
We are glad your visit delivered such a strong result. Diana brings a high level of care and precision to her work, and we will be sure she sees this.
We look forward to welcoming you back again soon.
The Gents Place Concierge
