From the first phone contact with a very personable Sarah in Queensland to delivery and set up within the week by Zac in WesternAustralia, this was a faultless and pleasant experience. As for the 2 super king single beds joined as one, they are just the best. I loved my previous bed but this is at a whole new level.
Very pleased with the product and service but was displeased that the old bed was not removed as agreed. But a quick call to Seniors plus sorted that - a problem with room on the truck, but it should not have happened. I have no hesitation in recommending the product - my sleep has improved so much since. Found the support staff to be excellent.
Delivery persons were friendly and courteous. They moved furniture, disassemble bedhead and took away every bit of packing and old furniture. I couldn't have been more pleased with their work ethics and knowledge of the product. Everything was explained and demonstrated to me. Thank you both.
The King size single bed purchased over six years ago has greatly helped my health and comfort issues. It immediately prevented painful pressure points of my skeletal bones caused by osteoarthritis. The massage vibrations help my muscles to relax, which induces sleep. The adjustable bed positions allow me to sleep or sit with maximum comfort and convenience. I am thankful for its purchase and follow-up care.
We recently got a bed from Seniors Plus and we couldn’t be happier! So comfortable and already my sleep has gotten so much better. But can I just say a massive thank you to Clair, she was so wonderful from the start. She has taken such good care of us and I had by far, the best customer service experience with Clair on the GC. Clair, you have been so amazing, thank you for everything. I would also like to thank Peter and Jack, they delivered the bed and they were both so lovely, accommodating and the set up was so smooth and efficient! This company knows how to take great care of their customers and hold such a high level of professionalism. Cannot recommend you enough to others!!! THANK YOU SO MUCH!!
A huge thank you to Steve and Lochie for the outstanding service! They arrived right on time, were incredibly professional, and completed everything so efficiently. They not only set up my new bed but also kindly removed my old bed and moved it into another room without any hassle. They were very considerate, careful with everything, and made the whole process stress-free. They also took the time to explain how to use all the features of the new bed, making sure I was comfortable and understood everything before they left. Excellent customer service from start to finish. I highly recommend Steve and Lochie to anyone looking for a smooth, friendly, and professional delivery and installation experience. Thank you both!