Seniors Plus Reviews

Excellent rating

5.0 | 567 reviews

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5.0

| 567 total

5 stars

429 pcs

4 stars

15 pcs

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3 pcs

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Margaret Jaques 2026.05.26

Amazing service for my bed The service was absolutely fantastic! They made my old second-hand bed look and function like new. I couldn't believe how efficient and professional they were. Such friendly staff who clearly care about their work. Highly recommend!
Date of experience: 26 May, 2026

Jenny McGrath 2026.05.25

My bed arrived as scheduled. David and Joel were the lovely men who delivered the bed and installed it. Very happy with all the assistance in purchasing yet another adjustable bed from Seniors Plus. Definitely recommend Seniors Plus.

Roslian 2026.05.18

Steve and Lachie did a great job assembling our bed and showing us how to use the remote. Thankyou for our lovely bed

Deb H 2026.05.16

The Salesman Andy was fantastic explained everything clearly 10/10 and very friendly

Deb H 2026.05.15

Best service we have had in along time nothing was too much trouble for Steve and Lochie so helpful and explained everything clearly 10/10

Loreen S. 2026.05.13

Love my new beds comfortable,were set up showen how to use them,old beds taken away so was rubbish,hope the Steve& Lochie enjoyed there trip out here as i'm 4hr out of Melbourne even Heidi who sold me the beds was great,everybody was friendly and helpful,thank you

Pamela S. 2026.05.13

Very easy transaction, very helpful and great service. Delivery men, David and Joel were extremely affable. Well done!

Sheila 2026.05.11

Locki and Steve were fantastic and so professional setting up my bed and patient, especially regarding our banking experience - so frustrating and embarrassing for us, they were so reassuring and put us at ease. With very best wishes,

Amanda 2026.05.07

Steve and Lochie delivered our Neolift beds today. They were so quick and professional. They moved the existing beds to another room and took that old bed away. Then they installed the new beds. They did a great job. Highly recommended!

Gerald 2026.05.03

Bed and chair very good and comfortable. Installation team excellent and effient.

Carmel Pearsall 2026.04.29

David and Joel were excellent, they did not rush my parents, they explained the bd features clearly.

Kieran C 2026.04.29

Fast service delivery was spot on and the driver was extremely helpful in assembly and explanation of how each item worked very happy with my purchase

Larry 2026.04.21

The process of purchasing the bed was very informative and helpful in us deciding to make one of our better decisions for a comforatble sleep. The bed to far meets all of our expections and the mattress we chose so fits the bill. The adjustment for the bed is easy to use with each occupant having your own remote for this purpose. The smallest adustments are able to be made for complete comfort.

Carolyn B. 2026.04.20

I purchased ths new fabulous bed from seniors plus. However after all their hard work removing my old still working mechanical bed to the front bedroom for my girlfriend to move in and to have a good bed for her to adjust to whatever she needs for her back. It's was all good. Now my new bed was fantastic however it was sitting at a different height to my husbands bed and it was at this moment when my husband discovered our 6month old puppy had chewed thru the cord which means the bed is now not working on my husbands side. Whilst furious at the dog I had an electrician come out to basically put thr chewed ends back together but properly . However he said he couldnt quite see where the issue was and could he take s look at my old bed to see what he needed to do. Then his bright idea was to simply take the part off my working not damaged bed and changed it so now its broken whilst he just put my plug onto my husbands bed and said job done. When I came back into the room after I was told that he had literally just taken bits off my working bed now making it broken to repair the first bed I wanted him to fix from the outset.i was outraged. Now I tried calling spare parts and the company who sold me these beds in qld but the company was no longer in business. So I had nowhere to go. Except I had just had delivery installation people delivering my new bed just a week ago so I reached out to DAN PARBERRY from seniors plus beds once more for his help to see if they could have any item that perhaps they could get my bed running again. So then he said yes we maybe able to help you. However if it's more than jjust a new black power brick then we may not have the ability to fix it. He was up front with the callout fee of $150 & black brick box cost was $120 total $270 so to get installation technicians here looking at the bed i was very happy to pay parts and a call out fee instead of an incompetent electrician.was only going to cost me $270 & if they couldnt fix it they will give me back the $120 for the black brick cord. Anyway David the installation technicians who is a lovely man said not a problem leave it to him he'll see if he can get it working. You know it took him all of 5mins but definitely less than 10mins to have fixed the problem and get my bed working again So thankyou so very much DAVID I am so glad that you and seniors plus are willing to go above and beyond for their customers. This is a company who has values and high standards I will gladly purchase from them again. But thanks David I really appreciated your help.

Julie 2026.04.12

Chris Stilsby from sales was fabulous. He was very understanding about my health issues and his service was impeccable. A big thank you for going out of your way at every corner! We love our new bed. It's a pleasure to sleep in. Really comfortable and I really don't want to get out of it! Delivery was on schedule. Thank you SeniorsPlus. Julie and Brett

CHRIS 2026.04.11

Purchased Dual Queen beds a week ago, Sales person Andy was pleasant and very informative, duly explained how the beds work etc and sent me all the info required. He also threw in a few freebies. My wife and self were duly impressed as it was not only a sales talk but made us very comfortable before we accepted to purchase same. The delivery and installation was well coordinated with the arrival of Steve and Lochie who assembled the beds and removed the old one to an upper floor. They throughly explained how the system works on these bed, even helped us with making one of the beds with the new linen. was truly impressed and would not hesitate to recommend Seniors Plus for any one making a purchase. Beds are very comfortable and am happy as had our first night sleep yesterday. Thank You Andy, Steve and Lochie keep up the good work for us Seniors.

Lynne Taylor 2026.04.08

Delivery was quick, Steve and Lochie are awesome and explained everything, and was assembled quickly, efficiently and explained, Awesome

Glen T. 2026.04.07

Our beds and free chair were delivered quickly. They were installed professionally by David and Joel who were extremely helpful and provided excellent guidance on how to use them. The beds are excellent and providing us with great sleep

Nina M. 2026.04.01

Great assistance with getting in and out of bed with post abdominal surgery... Assists with daily stretching of abdominal muscles. Assists with lymphatic drainage of legs. Overall comfort rating 5/5 Definitely recommend to my Lucindale Community folk... Thank You Desley You are Special Warm Regards Nina

Reply from Seniors Plus 2026.04.01

Thank you so much Nina - you were a dream to deal with and thanks for naming the bed Desley - so happy you are happy

Susan M. 2026.03.31

I think Locky and Steve were very polite and done a wonderful job putting the bed together.

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