Selvatica - The Adventure Tribe Reviews

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4.7 | 1827 reviews

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Mj Morgan 2026.05.27

If you’re looking for an unforgettable adventure in Cancun/Riviera Maya, Selvatica absolutely delivers. The zip lines were incredible — fast, exciting, and surrounded by beautiful jungle scenery. Every course felt safe, well organized, and genuinely thrilling. The staff was energetic, funny, and made the entire experience even better from start to finish. What really stood out was how professional and friendly everyone was. You can tell the guides love what they do, and they made our whole group feel comfortable while still keeping the adrenaline high. Between the zip lines, off-road adventure, and the overall atmosphere, this ended up being one of the highlights of our trip to Mexico. Highly recommend for families, couples, or anyone wanting a real adventure experience!

Justin Waters 2026.05.04

My wife, daughter, and I did tour there that included the bungee swing, 10 zip lines, ATV's, and a swim in a cenota. They also provided a simple breakfast and lunch. The staff were great, very funny and friendly. The entire time we were there, most of the staff kept talking about Selvatica closing and going out of business and that the day we were there was their last tour ever. If that's not true, then I assume it's to get us to tip them more maybe? The ATV's were in very bad shape, they only had four and all were unsafe. The pictures were great but the price to purchase pictures was ridiculous. We were looking through the pictures at the end to see if we wanted to buy them. They had taken 225 pictures of the three of us throughout all the activities. They said it was $30 USD per picture! Or we could buy them all for $180 USD. This seems very wrong. We did not buy any.

Miguel Angel Vílchez 2026.04.12

Restricciones para usar cámaras, incluso gopro. Solo te dejan usar la gopro si llevas equipamiento especial para colocarla en la cabeza o en el pecho. Sinceramente, creo que la empresa hace esto porque solo quieren vender "sus fotos" y eso te impide gravar tus propios videos. No lo recomiendo por eso si quieres gravar tus videos. Aunque las tirolesas están muy bien y los guias son muy profesionales y simpáticos... pero es un problema el hecho de limitar el uso de cámaras

Reply from Selvatica - The Adventure Tribe 2026.04.12

Gracias por compartir tu experiencia Miguel. Entendemos lo importante que es capturar tus propios recuerdos.

Por motivos de seguridad, el uso de cámaras está regulado bajo estándares internacionales como ACCT y ASTM International (ASTM F2959), los cuales establecen que no se deben portar objetos sueltos durante actividades como tirolesas. Por ello, solo se permiten dispositivos tipo GoPro con arneses certificados de pecho o casco.

Agradecemos mucho tus comentarios sobre nuestras tirolesas y guías. Seguiremos trabajando para mejorar la experiencia.

Erica Liu 2026.04.11

Reply from Selvatica - The Adventure Tribe 2026.04.12

Muchas gracias por su evaluación Erica. Saludos cordiales.

Lauren Neal 2026.04.06

Amazing all around. If you go sign up for the “gimme all” so that you don’t miss out on anything. Every saftey measure is made to allow you to enjoy the adventures. Beautiful scenes on each part of the day. Jumping and ziplining into the Cenote was beyond cool. My only regret..I wish I brought more pesos for a bigger tip!! Give all these wonderful people a raise :)) Thank you so so much to everyone at Selvatica Cancún!

Reply from Selvatica - The Adventure Tribe 2026.04.06

Hi Lauren,
Thank you for the amazing review! We’re so happy you loved the adventure, the cenote, and felt safe throughout. Great tip about the “Gimme All” package and we truly appreciate your kind words about our team!

Hope to see you again soon!

Best regards,

Niquela Elmore-Corbett 2026.04.04

This was a top notch experience! My friend and I paid for the 10 stop zipline as well as the ATV through our resort. When we arrived to the location our tour guide Charlie let us know that we would be allowed to do the bungee jump as well as the cenote in addition to what we paid for. Charlie and his tribe ensured that we were safe, had fun and were comfortable. The zipline was fast paced and the ATVs were cool. The meal at the end was the best meal we had on our entire trip. The only issue we had was that our resort did not inform us that we needed to one bring cash instead of cards and that there would be extra fees for lockers and insurance. I would definitely come back again because Charlie and his team were wonderful!

This was a top notch experience! My friend and I paid for the 10 stop zipline as well as the ATV through our resort. When we arrived to the location our tour guide Charlie let us know that we would be allowed to do the bungee jump as well as the cenote in addition to what we paid for. Charlie and his tribe ensured that we were safe, had fun and were comfortable. The zipline was fast paced and the ATVs were cool. The meal at the end was the best meal we had on our entire trip. The only issue we had was that our resort did not inform us that we needed to one bring cash instead of cards and that there would be extra fees for lockers and insurance. I would definitely come back again because Charlie and his team were wonderful!

This was a top notch experience! My friend and I paid for the 10 stop zipline as well as the ATV through our resort. When we arrived to the location our tour guide Charlie let us know that we would be allowed to do the bungee jump as well as the cenote in addition to what we paid for. Charlie and his tribe ensured that we were safe, had fun and were comfortable. The zipline was fast paced and the ATVs were cool. The meal at the end was the best meal we had on our entire trip. The only issue we had was that our resort did not inform us that we needed to one bring cash instead of cards and that there would be extra fees for lockers and insurance. I would definitely come back again because Charlie and his team were wonderful!

This was a top notch experience! My friend and I paid for the 10 stop zipline as well as the ATV through our resort. When we arrived to the location our tour guide Charlie let us know that we would be allowed to do the bungee jump as well as the cenote in addition to what we paid for. Charlie and his tribe ensured that we were safe, had fun and were comfortable. The zipline was fast paced and the ATVs were cool. The meal at the end was the best meal we had on our entire trip. The only issue we had was that our resort did not inform us that we needed to one bring cash instead of cards and that there would be extra fees for lockers and insurance. I would definitely come back again because Charlie and his team were wonderful!

Reply from Selvatica - The Adventure Tribe 2026.04.05

Thank you so much for your kind words! We’re thrilled you had such a great experience and that Charlie and his team took such good care of you.

We’re glad you enjoyed all the activities and the meal, it means a lot to us! We also appreciate your feedback about the cash, lockers, and insurance, and we’ll work on improving that communication.

We’d love to have you back again soon for another adventure!

Jacob Ford 2026.04.03

Fantastic staff, they bring the whole group together to make the most of your experience the absolute most enjoyable it can be! The activies are high adrenaline and so much fun! Can't say enough good things about the staff! Shout out to Hugo!

Reply from Selvatica - The Adventure Tribe 2026.04.05

Thank you for your awesome feedback! We’re so happy you had such a fun and high-energy experience with our team.

We’ll make sure Hugo gets your shout out, he’ll love it! Hope to see you again soon for more adventure!

Justin Reading 2026.03.31

Do not go to ride the coaster. It is not even in working condition. Their website falsely advertises several things that they no longer offer. When we asked them why they advertise it, they tried to make me feel like I misunderstood their website.

Reply from Selvatica - The Adventure Tribe 2026.03.31

Thank you for sharing your feedback, Justin.
We are truly sorry to hear that your experience did not meet your expectations. We completely understand how disappointing it can be when something you were looking forward to is not available.
We would like to kindly clarify that the activity you mentioned is not included in the list of attractions within the tour you selected and is currently unavailable. However, we recognize that this may not have been communicated clearly enough, and we sincerely apologize for any confusion this may have caused.
Our team did their best to offer alternatives during your visit, including discounts and access to an additional attraction not included in your tour, in an effort to enhance your experience. We are sorry that these options did not meet your expectations at the time.
Your feedback is very valuable to us, and we will continue working to improve our communication and ensure a better experience for all our guests.
We hope to have the opportunity to welcome you again and provide you with the experience you were expecting.

Best regards.

Kirsten Wong 2026.03.17

We had an incredible experience at Selvatica – The Adventure Tribe in Mexico! We did the zip lining, ATV ride, and cenote swim, and it was honestly one of the highlights of our trip. The entire day was extremely well organized and the staff were friendly, accommodating, and very helpful from start to finish. They made everyone feel safe and comfortable while still keeping the experience fun and exciting. The zip lines were amazing, the ATV ride through the jungle was such a blast, and swimming in the cenote was absolutely beautiful and refreshing. The facilities were clean and well maintained, and the food provided was actually really good, which was a nice bonus after all the activities. Overall it was a 10/10 experience, and I would absolutely recommend Selvatica to anyone visiting the area who wants an unforgettable adventure day. We had so much fun!

Reply from Selvatica - The Adventure Tribe 2026.03.30

Thank you for your wonderful review! We’re so happy to hear that Selvatica was a highlight of your trip and that you enjoyed the zip lines, ATV ride, and cenote swim.

It means a lot to know our team helped make your experience fun, safe, and memorable. We truly appreciate your recommendation and hope to see you again for another adventure!

Nahuel Perez 2026.03.13

El parque es una locura, para los que escapamos un poco de lo 100% comercial y buscamos algo un poco mas fuerte es lo mejor, sobre todo destaco al personal, los chicos te atienden de diez y te cuidan al detalle, siempre con una sonrisa, haciendo bromas, te sentis como en un grupo de amigos. Recomendadisimo :)

Reply from Selvatica - The Adventure Tribe 2026.03.30

¡Muchas gracias por tu comentario, Nahuel! Nos alegra saber que disfrutaste la experiencia y la buena vibra de nuestro equipo.

¡Gracias por recomendarnos y te esperamos pronto!

Joe Olinger 2026.03.10

Great day , the guides Pacho and Manuela (sp?) were FANTASTIC. Super safety conscious, and very funny. Could not have asked for a better experience.

Reply from Selvatica - The Adventure Tribe 2026.03.30

Thank you, Joe! We’re so glad you had a great day and enjoyed our team’s fun and safety-focused approach.

Hope to see you again soon!

J L 2026.03.04

Muy buena experiencia en general, sobre todo por el equipo humano. La parte de las tirolesas es espectacular y, sin duda, lo mejor de la actividad. Todo el equipo crea muy buen ambiente, siempre con bromas y haciendo que te lo pases genial. Brando y Liz estuvieron increíbles, aunque en general todos fueron muy amables y profesionales. Las instalaciones y la comida están bien, correctas para pasar el día. El cenote es muy bonito. El chico que lo cuidaba, Javi, fue muy divertido: nos dejó tirarnos desde arriba y además gastó una broma que pegó un buen susto a mi mujer y a mi hija. Fue un momento muy divertido. La parte menos positiva fueron los quads. Están bastante castigados; los frenos no van muy bien y durante el recorrido uno incluso se quedó parado por un problema en la transmisión. Además, el circuito es bastante normal, así que personalmente no los volvería a contratar. Lo peor de todo fue el tema de las fotos. Son muy caras (unos 50 € por persona) y además no permiten llevar tu propia cámara, por lo que prácticamente te obligan a comprarlas si quieres recuerdos de la actividad. Teniendo en cuenta que el precio del parque es muy parecido al de Xplor —donde puedes llevar tu propia cámara, el parque abre hasta las 17:00 y además puedes comer todo lo que quieras—, creo que no deberían hacer negocio con las fotos de esa manera. Aun así, gracias al ambiente y al equipo de las tirolesas, es una experiencia que merece la pena.

Reply from Selvatica - The Adventure Tribe 2026.03.30

¡Gracias por compartir su experiencia! Nos alegra saber que disfrutó especialmente las tirolesas, el cenote y el gran ambiente de nuestro equipo.

Tomamos en cuenta sus comentarios para seguir mejorando. ¡Esperamos verle de nuevo para otra gran aventura!

Kathy MacGregor 2026.02.26

This was a wonderful experience!! The zip lining staff are amazing, fun and so organized! Everything was done so professionally. Very impressive ! They also supplied liners for the helmet & the the equip was all new. All the staff were amazing. We also went to the cenote as well and that was so beautiful!! Afterwards fajitas were provided and they were delicious 😋. They also provide lockers for a small fee . You cannot bring your cell phone in to take pics that was the only drawback. Pics were available for a fee.

Reply from Selvatica - The Adventure Tribe 2026.02.26

Dear Kathy,

Thank you for your lovely review! We’re so happy you enjoyed the zip lining, the cenote, and the fajitas, and that our team made the experience memorable.

We truly appreciate your feedback and hope to welcome you back again soon!

Kim Smith 2026.02.20

My husband and I went here a couple weeks ago. I'm actually surprised by all the high reviews. We have been to other zipline parks including Xplor which was excellent and Selvatica is really run down compared to other parks. It looked old and worn everywhere you looked. It won awards 15 years ago but the state of it now leaves a lot to be desired. Many of the steel support beams for the ziplines have rust on them and even some boards going up the stairs had what felt like loose bolts. I felt uneasy going up the stairs and platforms seeing them in that condition. Many of the zipline gloves had holes in them and I had to ask for another pair. We bought the Gimme All package expecting it to include everything including Tarzania which is one of the big things they advertise but we found out after, our package didn't include it and we had to pay $15 extra per person for that ride. We paid it but when we went on it the track looked rusty and we weren't even sure the last time sometime used it. My husband went on it first and it was squeaky and jerky and a bunch of paint chips flew off the rusted track into his eyes as he went down. We told them about it and they had us fill out a comment page but didn't offer to refund it. The bathrooms were not in a good state at all and 3 of the women's bathroom sinks didn't even work, there was no water at all coming out of them and some of the toilets also didn't work or were out of commission. The atv place we had to ride in an open air bus down to a different part of the jungle and that place was also run down with garbage around, broken atvs on the sides of the paths and the atv we went in had broken off handles in the back and a plastic part that stuck into my leg as I sat in the back as my husband drove it. The cenote also looked run down and merky with ropes and platforms covered in slime/algae. We went in anyway but we have been to a lot prettier cenotes. We were annoyed they wouldn't allow cameras for pictures. I almost think they don't allow them because then people could take pictures of all the run down, rusted parts of the park. They said you could use a mounted GoPro only but I didn't know that before our trip or I would have brought mine. In order to get pictures, they try to sell you the photographer's pictures that work for the park but they wanted over $100 US for those pictures. We negotiated to get a better price after we saw them but the park tickets plus the extra ride plus the pictures ended up costing way more than we expected. For the condition of the place it was not worth it. The food after was good and we had fun on the ziplines but they really need to upgrade and fix many things in this park. I wouldn't go back in the state it's in.

Reply from Selvatica - The Adventure Tribe 2026.02.21

Dear Kim,

Thank you for your message. We sincerely regret that your experience did not meet your expectations.

Please know that your report has been properly reviewed and followed up with the corresponding departments to address the points you mentioned. We would also like to assure you that all our attractions and equipment undergo official safety inspections and certifications by the appropriate authorities and operate under strict safety and maintenance protocols. The safety of our guests is our highest priority, and our activities are fully safe.

We are also reinforcing internal communication regarding package inclusions to avoid any misunderstandings in the future. We truly appreciate your feedback, as it helps us continue improving.

Kind regards,

Bekkie Vermeulen 2026.02.16

It was soooooo fun! Staff was super friendly. Only problem was not being able to take your own pictures and them charging the same price as the tickets for the pictures they took. (I understand the ziplines is a safety issue with phones, but could not even take phone to cenote/bikes) The price for the photos was too expensive and I felt like they robbed me of having pictures as a memory. They asked to promote the park but not being allowed to take pictures/videos makes it kind of hard. That’s the only problem tho, would definitely recommend as it was such an amazing experience!

Reply from Selvatica - The Adventure Tribe 2026.02.21

Dear Bekkie Vermeulen,

Thank you for your wonderful feedback! We’re so happy to hear you had an amazing time and found our staff friendly.

We understand your concerns about the photo policy and pricing. Restrictions on personal devices are in place for safety reasons, but we truly appreciate your comments regarding the cost of the photo packages and will share them with our team for review.

It means a lot that you would still recommend us, and we hope to welcome you back again soon!

Kind regards,

Brittany Grace 2026.02.13

This would have been a five-star experience, but the no-phone policy really affected our day. I completely understand not allowing phones on activities for safety reasons. But phones were not allowed anywhere, which effectively leaves you with only one option, purchasing the professional photo package. The package is very expensive and if you choose not to buy it, you leave without a single photo. We were celebrating a birthday and a honeymoon and just wanted one or two personal photos. They are so strict that during lunch, I took my phone out to check messages and take an emergency call and was told that taking even one photo would result in being banned for the rest of the day. It felt uncomfortable and unreasonable to not have that choice and to leave without a single photo from such a special day. The staff were so attentive and wonderful and the activities were such fun, I just wish the policy felt more balanced and less scammy.

Reply from Selvatica - The Adventure Tribe 2026.02.14

Dear Brittany Grace,

Thank you so much for your thoughtful feedback and for choosing to celebrate such special occasions with us. We’re truly happy to know you enjoyed the activities and found our team attentive and wonderful.

We sincerely regret that our no-phone policy affected your experience. While it is in place for safety and privacy reasons, we completely understand how important it is to capture personal memories, especially during a birthday and honeymoon and we’re sorry it felt restrictive.

We truly appreciate you sharing your perspective and will take your comments into consideration as we continue working to improve the guest experience. We hope to have the opportunity to welcome you back for a fully five-star visit in the future.

Warm regards.

Steve Haugen 2026.02.13

The zip lining was excellent and safety seemed a #1 concern. Very fun. The cenote was very nice. The workers were top notch. The ATV adventure I would give no stars. We were not told we had to pay extra for insurance. The equipment is run down and dangerous. The razor i drove had no muffler, no brakes, and the steering wheel was about to fall off. This is no exaggeration! The “ATV adventure” was driving around on roads/trails circling around in the woods. Got to see nothing. ATV ride was very disappointing. The rest was great.

Reply from Selvatica - The Adventure Tribe 2026.02.14

Dear Steve Haugen,

Thank you for sharing your feedback. We’re very glad you enjoyed the zip lining, the cenote, and the service from our team — your kind words truly mean a lot.

We are sincerely concerned to hear about your ATV experience. The vehicle condition and the lack of clarity regarding the insurance charge are not up to our standards, and we deeply apologize for the disappointment. We are reviewing this with our operations and maintenance teams immediately.

Thank you again for bringing this to our attention. We truly value your feedback.

Kind regards,

Alyssa Thomas 2026.02.11

Fun time but Xplor was way more fun, modern, economical and clean. Do not drink from the water jugs at/on/during the actual zipline course. Got violently ill from the water jug at course 5 or 6 (cant remember but its the only one offered in the middle of the experience) early January 2026. Make sure to bring your own bug spray. Enjoy your time!

Reply from Selvatica - The Adventure Tribe 2026.02.14

Dear Alyssa Thomas,

Thank you for taking the time to share your experience with us. We’re glad to hear you had a fun time overall.

We are very concerned to read your comments regarding the water station and your illness. Please know that hygiene and water quality are extremely important to us, and we have shared your feedback with our operations and health & safety teams for immediate review.

We truly appreciate you bringing this to our attention, as it helps us improve. We hope you’re feeling fully recovered and that we may have the opportunity to welcome you again in the future.

Kind regards,

Todd Marzoff 2026.02.11

Reply from Selvatica - The Adventure Tribe 2026.02.14

Dear Todd Marzoff,

Thank you very much for your rating and for taking the time to share it with us. We truly appreciate your support.

We hope to have the pleasure of welcoming you back again soon for another great experience.

Kind regards,

Thatswhatsup 2026.02.04

went ziplining and for about 30 seconds I actually became a bird, screaming at the sky, feeling my soul do backflips, and questioning why humans even walk when flying is clearly superior. Then I noticed something... one of the staff looked exactly like José from my hotel. Same smile, same energy, same "I'm way too happy to be dealing with humans" vibe. Either he's a multi-universe José or Cancun is just one big José conspiracy.

Reply from Selvatica - The Adventure Tribe 2026.02.04

Thank you for sharing your experience with us!

We’re delighted to hear that you enjoyed the ziplining adventure and that it was such a memorable and exhilarating moment for you. Creating experiences that make our guests feel free, excited, and connected to the adventure is exactly what we strive for.

Thank you for choosing us, and we hope to welcome you back again for more unforgettable experiences.

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