Stephen Dibb Jewellery - Brisbane Arcade Store Reviews

Heather Dettrick 2026.05.16

     

Liam at Stephen Dibb Jewellery gave amazing advice on a special project for my husband and myself. He was very considerate and patient as I questioned my choice several times. The final product he produced captured the heart and memory of long gone family in a piece that will continue to be passed down to more generations.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2026.05.20

Thank you Heather for trusting us to make such an important piece of jewellery. Liam is a talented & dedicated young man. We’re really proud of him.

NM 2026.05.13

     

Be wary of their remodelling services. High prices when they use your own gemstones & your own gold. Ask for a written quote & not a rough estimate from sales staff.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2026.05.12

I appreciate your feedback, and I’m very sorry for your experience. We sincerely try to give every customer a wonderful experience, whether they proceed with us or not.

We will be reminding our team to only do official quotes & not estimates as there are too many variables to get them correct.

I’d really like to make it up to you & I’d like the opportunity to have a chat in person at your convenience.
Kindest regards, Stephen Dibb

Ella Mayall 2026.02.17

     

I cannot recommend Stephen Dibb highly enough! A truly special team making jewelry dreams come true! Grace was a delight to work with, Grace had amazing design ideas whilst listening to what I liked and wanted to do. The team at SDJ all did a beautiful job, the process was smooth and I have the most beautiful ring made from my grandmother's sapphire that I will treasure forever. Thanks Grace & the SDJ team!

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2026.02.17

Oh Ella, I’m delighted to hear that. My team will be too. Thank you for trusting us with this special ring. Please remember to bring it back for its free clean, check & polish each year.

All the very best, Stephen Dibb 😊

Bronwyn Nicholson 2026.02.07

     

Steven Dibb and his team created the most beautiful engagement ring for me — and it was a complete surprise. My partner worked with them quietly behind the scenes to bring his inspiration to life, and the result is something more special than I could ever have imagined. The ring is unique, deeply personal and exquisitely crafted. Knowing the care and thought that went into every detail makes it even more meaningful. I absolutely adore it and will always be grateful to Steven Dibb for helping turn Ray’s vision into something I’ll treasure forever.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2026.02.08

You are so completely welcome. It was such a pleasure to work with Ray. We pushed some technical limits to create this very special & beautiful ring. All the best for a great life together. Stephen Dibb & the team.

Michelle McCann 2025.12.17

     

Lovely friendly staff. They listen to what you want. Beautiful designs. My ring is perfect and looks just like the drawing. No nasty surprises. Will definitely use them again and highly recommended.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.12.18

Thank you, we really appreciate you taking the time to write a review. It has been wonderful to work with you & we look forward to doing it again. Kindest regards, Stephen & the team.

Alex Dickson 2025.11.04

     

Thank you to Stephen and the amazing team for looking after me! SDJ made a beautiful custom made solitaire engagement ring for me and accommodated my short time frame. I am very grateful for the wonderful ring and their communication and service. Thank you!

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.11.05

Alex, so delighted to hear that! Thank you for trusting us & taking the time to write this review. 😊 Please remember to bring in the ring for its free yearly clean, check & polish. All the very best, Stephen Dibb

Averill Staron 2025.10.22

     

Stephen Dibb Jewellery Holland Park provided excellent customer service. They fixed my broken necklace which has great sentimental value. Thank you

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.10.22

Averill, thank you for trusting us to repair your necklace. Kindest regards, Stephen Dibb 😊

Matthew Patterson 2025.10.18

     

From start to finish I had an excellent experience working with the SDJ team. Gedarm was very knowledgeable and was able to draw up and create a beautiful design for a more alternative engagement ring. The pricing was very upfront, even before getting to the drawing stage (based on the materials, stones, and size we were looking at working with). This is a particularly positive talking point, as at all times, both parties were happy with the arrangement and knew the anticipated cost. The team were great at keeping in touch with progress updates and sending video's of the stones themselves through as I was out of the area during the crafting stage. The team is extremely friendly. We will definitely be returning to get out wedding bands done with SDJ. 100% Recommend.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.10.18

Matthew that is great to hear! Gedarm & the whole team are very dedicated & talented. We really look forward to working with you again. Thank you for the lovely feedback. Please remember to come back for your free clean, check & polish every year. 😊

G Ladewig 2025.10.17

     

After many years of wear and tear, I took my wedding ring in for restoration. Turns out it had 3 hidden cracks along with the visible embedded welding slag, it was purchased overseas so I needed to find a new jeweler.. Got it back and it is as good as new! Great service, friendly staff, and reasonable pricing. Highly recommended, thanks guys!

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2026.05.20

Absolutely delighted to be of assistance. 😊 Thank you for taking the time to write a review.

AJ Pope 2025.08.02

     

Cheryl was lovely and helpful and the jeweller resized my ring to the perfect size 👌

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.08.02

Thank you for choosing Stephen Dibb Jewellery & writing a review we really appreciate your support. 😊

Janelle Letchford 2025.07.02

     

I recently had the pleasure of working with Liam and the team at Stephen Dibb Holland Park and I highly recommend them. They designed and crafted my beautiful eternity ring in a professional and friendly way, making helpful suggestions along the way to ensure I ended up with the best possible outcome. They helped us work within our budget and produced a ring that I’m excited to wear for the rest of my life. I highly recommend Stephen Dibb Holland Park if you’re looking for an excellent standard of professionalism and workmanship. I couldn’t be happier!

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.07.09

Delighted to hear that Janelle. Thank you for taking the time to write a review.

Liam is brilliant so proud of him.

The Holland Park team are outstanding & ditto for Brisbane city & Cleveland teams. They are very talented & dedicated & all really love what they do.

Thank you for supporting small business & trusting us to make your eternity ring. 😊

Michellie Gamer 2025.04.23

     

Thank you to the team for taking such great care of my engagement ring. Good communication & they didn't overcharge for work they didn't end up having to do - very honest. Very happy :) Would highly recommend!

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.04.23

Delight to hear you’ve had a good experience with us. That is aim for with every customer. Resizing is an important service that we offer.

Kara de Groot 2025.03.26

     

I brought in some family sapphires to have set in an engagement ring and couldn’t be happier with the result! Grace took the time to listen to what I wanted (even when I had a hard time describing that) and worked with me to create a custom and truly stunning design that Stephen brought to life beautifully. I couldn’t be happier and will definitely be back to have more stones set in the future.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.03.26

Kara, thank you for taking the time to write a review. Your experience is what we aim for with every customer. Thank you for trusting us to make your dream jewellery. All the best Stephen & the team. 😊

Rhonda Searle 2025.03.25

     

Many thanks to Stephen Dibb Jewellery for their generous and yearly sponsorship of the Ladies at Pacific Golf Club. Thank you. It is much appreciated.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.03.25

We love supporting your lovely club & dealing with the delightful ladies. All the very best, Stephen 😊

S Lauritzen 2025.03.03

     

Cleaned my grandmother’s beautiful antique rings, didn’t charge me, gave me helpful advice on maintenance and resizing - 10/10 would recommend x

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.03.03

Glad to have been of assistance. 😊

Sari 2025.02.25

     

Excellent service, quality workmanship. I go back to Stephen Dibb every time! I have had many broken pieces repaired. They’re very experienced.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2017.12.07

Sari, we're glad to be of service. I will pass on your comments to the jewellers.

Camden Flynn 2025.02.25

     

I recently worked with Liam who designed a beautiful opal ring for me. Liam listened carefully to what I wanted and gave me lots of insights to help make decisions on the details. It was such a wonderful process from start to finish. And the ring is beautiful!!

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.02.25

Camden thank you for taking the time to write a review. I’m absolutely delighted that you’ve had a great experience & result. This is what we strive to provide every customer.

Liam is a talented & caring man. I’m very proud of him & the fantastic team we have. All the very best, Stephen Dibb

J 2025.02.20

     

Great communication and service, fair pricing, and a beautiful, original result - hard to fault. Liam and team recycled stones from a family heirloom to create a unique, new wedding ring for us, based on a basic concept we provided. They led us through design, provided options and costs, and worked to our budget amd timeline. We are thrilled with the ring - and now we have another heirloom.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.02.25

Thank you for your lovely review. You really have captured what we are about. We want every customer to have jewellery that is as unique as they are. It brings our whole team a lot of joy to provide this! All the very best, Stephen Dibb

J Richardd 2025.02.06

     

Kudos to Stephen Dibb, Finn and Paula for creating and amazing ring. Very happy with the service :)

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.02.07

Thank you so much for your kind words! We're thrilled to hear that you love your ring and had a great experience with Finn, Paula, and the team. It was our pleasure to bring your vision to life. Enjoy your beautiful piece, and we look forward to welcoming you again in the future! 😊

Please remember to bring your lovely ring in for its yearly free clean, check & polish.

Jon Coffey 2025.02.05

     

A fabulous experience with Paula at Stephen Dibb Jewellery in Cleveland! From the moment I walked in and through every following catch up Paula was attentive, creative and patient. The final result was a gift my wife will cherish and hold dear. Thank you.

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Reply from Stephen Dibb Jewellery - Brisbane Arcade Store 2025.02.07

Jon, thank you for your wonderful feedback! We're so pleased to hear that you had a fabulous experience with Paula and that she was able to bring your vision to life. It’s truly special to create a piece that your wife will cherish. We appreciate your trust in us and look forward to welcoming you again in the future. Please remember to bring your Stephen Dibb Jewellery original in for its free yearly clean, check & polish.