Scruffs Dog Grooming Reviews

Carolyn Burrows 2025.11.14

     

I did a Groom Your Own Dog day at Scruffs. Tracy was brilliant at explaining everything and talked me through step-by-step. My dog was very nervous but she put us both at ease. The day was followed up by a lovely video compilation of our day, as well as a written reminder of the techniques used. Thank you also for his goody bag. I thoroughly recommend Scruffs.

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Reply from Scruffs Dog Grooming 2025.11.18

Thank you so much for your wonderful review! We’re delighted to hear you enjoyed your Groom Your Own Dog day. Tracy will be thrilled to know her guidance helped you and your nervous pup feel comfortable throughout the session.

We’re glad you loved the video and written recap — it’s great to know they helped you remember the techniques at home. And we’re happy the goody bag was a hit too!

Thank you for recommending Scruffs. We really appreciate your kind words and hope to see you both again soon! 🐾💛

Georgina Moore 2025.10.26

     

Cat Grooming Day - my little Ragdoll, Daisy, enjoyed her first ever cat grooming session. Tracy and Sarah offer a very welcoming and professional service. Daisy is booked in for another session. 😻🐾

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Reply from Scruffs Dog Grooming 2025.10.26

Thank you so much for your lovely review Georgina. We both thought Daisy was a real sweetheart and seemed to love all our treats! She also enjoyed her playtime and of course a few cuddles along the way! We look forward to seeing you both at her next groom 😻💕

Cara Rimmer 2025.08.05

recommends

Mum took my sprocker Bellatrix to scruffs for her routine groom and she came out beautiful (as always!) wearing a little bow to finish her look off. With recommendation of some calming tablets, they even managed to do her very fluffy paws this visit. One very happy doggo and owner ☺️

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Mike Dean 2025.08.01

recommends

Took my very lively boxer pup 'Ziggy' along yesterday, and after some thoughtful management, she was calm (ish), and ready for her 'Pawdicure'. The wonderful ladies showed great knowledge, respect and support for what was (an unnecessarily traumatic experience) a first time visit for my Boxer/Octopus/Kangaroo! Could not be happier & I can highly recommend Scruffs to anyone! Just fab! Thank you ladies! Mike & Ziggy

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Alicia Worley 2025.07.20

     

I was a little anxious that my cat (11yrs old) would not let them groom him (he can be a bit tetchy), but I needn't have. Between them they were manage to complete the lion cut with no issues. They treated my cat with kindness and understood his cues when he'd had enough. I will most definitely use again. Thank you ladies, I have a much happier cat.

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Reply from Scruffs Dog Grooming 2025.10.26

Thank you so much Alicia for your lovely review. We really do appreciate your kind words and are so pleased you have a much happier cat at home now. We look look forward to seeing you both again soon.

Gina Leonard 2025.07.18

     

Clementine had her first groom and she loved it, The staff were lovely and we will definitely be back xx

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Reply from Scruffs Dog Grooming 2025.07.19

Thank you so much Gina for taking the time to leave us such a lovely review. Clementine did really well for her first visit to a groomers and we look forward to seeing you both again soon!

Katrina Foxley 2025.06.22

     

Tracy and Sarah were amazing with our cat Willow, she’d got quite matted she doesn’t like to be brushed and loves a roll around in the dirt so it was quite a job.. she’s so much more comfortable after her visit and will be returning to keep her that way! Thankyou so much..

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Reply from Scruffs Dog Grooming 2025.06.22

Thank you so much for your lovely review! 😊 We' are so glad to hear that Willow is feeling more comfortable after her visit — she was an absolute sweetheart (even with her love for rolling in the dirt!!). We loved spending time with her and are looking forward to seeing her again for some pampering! Thanks again for trusting us with your beautiful girl 💚

Mary James 2025.06.19

     

We used Scruffs for the first time today to have our nervous cat groomed. The atmosphere is calming, professional and friendly and we're very happy that our little cat seemed to enjoy the experience. Thanks to you both

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Reply from Scruffs Dog Grooming 2025.06.20

Thank you so much for your lovely review. We are so pleased to hear that Elsie felt comfortable and enjoyed the experience — that's exactly what we aim for. It was a pleasure to meet you both, and we look forward to seeing you and the lovely Elsie again in the future!

Donna England 2025.06.17

     

Lola is not a fan of having her hair cut and has come back from the groomers looking beautiful and happy We will be using Scruffs again and have booked her in already for her next cut

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Reply from Scruffs Dog Grooming 2025.06.18

Thank you so much for your lovely review! We are so glad to hear that Lola came back looking beautiful and happy. It's great to know she felt comfortable, even if she's not usually a fan of haircuts! We are looking forward to seeing her again soon at Scruffs!

Angie Coombes 2025.06.14

     

I needed a very urgent groom for one of my cats who had got into a bit of a pickle. Tracy and Sarah were booked up till mid July but went above and beyond to fit us in. Our cat is usually a fidget and not really a people kitty but was very well behaved which speaks volumes, we were surprised to see she was happily accepting treats when we came to pick her up, so must have felt safe with Tracy and Sarah. Lovely women who certainly know their stuff, MooMoo is a happier kitty. Totally recommend.

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Reply from Scruffs Dog Grooming 2025.06.15

Thank you so much, we are so pleased we were able to help make Moo Moo much more comfortable again. She is such a lovely girl and was very well behaved considering this was her first visit to us. We look forward to seeing you again next month with little Beanzie Malloy and hope they are just as well behaved! 🤞😂

karen ayres 2025.06.14

     

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Reply from Scruffs Dog Grooming 2025.06.15

Thank you Karen, it was a pleasure to meet you and Millie this week. She really is such a little sweetie.

Jacquie Boast 2025.06.13

     

Had my Cavapoo groomed and teeth cleaned today and the team were lovely and friendly took great care and my dog was very happy and pretty when I picked her up

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Reply from Scruffs Dog Grooming 2025.06.14

Thank you for taking the time to leave such a lovely review. Jazzy was an absolute delight and loved lots of cuddles - such a gorgeous little time waster!! ❤️😂

Fiona Radford 2025.06.07

     

We’ve just taken our anxious little rescue dog Benji for his first ever pawdicure and weren’t sure how he’d react but our worries were instantly squashed the instant we walked in. We were greeted with such kindness and instantly were put at ease. Upon returning our dog was so relaxed and had a great bond with the lady, sorry I didn’t take your name and didn’t want to leave! Cannot recommend your services enough and will definitely be back. Thank you

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Reply from Scruffs Dog Grooming 2025.06.08

Thank you, Fiona! We're so happy to hear that Benji had such a positive experience and felt at ease. Your kind words mean a lot to us, and we can’t wait to see you both again!

Fiona Radford 2025.06.07

     

Amazing, personalised service We have just visited for the first time with our little rescue dog who is nervous and cannot praise their service enough. So friendly and responsive to our little pup that he didn’t want to leave! Recommend their services to anyone especially those with nervous rescue dogs. Thank you x

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Gary Hilton 2025.06.01

     

Lionhead on our lovely placid cat, Cassie. Tracy and Sarah were brilliant. Cassie remained stress free throughout. Cannot recommend enough. Will be using Scruffs to maintain Cassies new look as she seems so much happier now she is able to fully groom herself. Thanks both of you

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Reply from Scruffs Dog Grooming 2025.06.03

Thank you so much Gary, Cassie was an absolute delight to groom. We are so pleased that she is much happier and more comfortable now and hope the dogs have got used to her new look! We look forward to seeing you both again soon.

Mike Spragg 2025.05.29

     

Took Ezzy here today to get rid of some matting. They loved her and she came back with an underbelly trim (assumed they'd lop the lot off !). Very caring staff/owners and clearly love what they do and care about the customer (and owner!) and she didn't seem troubled at all by the experience. Can definitely recommend and will use again !

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Reply from Scruffs Dog Grooming 2025.05.29

Thank you so much Mike for leaving such a lovely review. We wish all the cats we groomed were as well behaved and affectionate as Ezzy! She was an absolute pleasure to groom. Hope to see you both again soon.

Philippa Seddon 2025.05.25

     

We took Ebbie here for the first time. It’s a lovely environment with friendly, welcoming staff. So pleased with how she has been groomed, perfect, thank you. Look forward to seeing you next time😊

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Reply from Scruffs Dog Grooming 2025.05.27

Thank you so much Phillippa for leaving such a lovely review. Ebbie was a delight to groom and we are so pleased you are happy with the first groom. We look forward to seeing you both again soon 😊

Julie Sneddon 2025.05.23

     

Thank you for Isla's first groom, a really caring team, highly recommended 🐶😊

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Reply from Scruffs Dog Grooming 2025.05.24

Thank you so much for taking the time to leave us such a lovely review. Isla was an absolute sweetheart to groom and such a good girl. We look forward to seeing you both at your next appointment

Clare Hewitt 2025.01.24

     

Amazing place service excellent warm and friendly staff and a very happy and pamper dog at the end cant recommend enough

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Reply from Scruffs Dog Grooming 2025.01.25

Thank you Clare for taking the time to leave us such a lovely review. We absolutely loved giving Pippa her relaxing mud bath and pamper session. We think she thoroughly enjoyed all the cuddles, treats and attention! We look forward to seeing you again soon.

Laura Elmes 2025.01.17

     

We had an amazing time on the Learn How to Groom Your Dog course. Sarah and Tracy are lovely and brilliant groomers. We’d never been to Scruffs before but our dog has always been terrified of the groomers. After about 30 minutes here though, she totally chilled out thanks to Sarah and Tracy’s lovely welcome, the treats supplied and the structure of the day, which really helped our dog relax and learn that the groomers isn’t so scary. If we are ever taking her to a groomer in future (which we might not need to after this course, which was great!), we’d definitely bring her here over anywhere else even though it’s far from us. Thank you both for a fab day!

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Reply from Scruffs Dog Grooming 2025.01.17

Thank you so much for taking the time to leave such a wonderful review. We really do appreciate it. We are so pleased that you both enjoyed the day and even more pleased that Penny now realises that being groomed is not that bad afterall! Penny was such a character and such a sweetheart we really enjoyed having her. We look forward to receiving the photos of your first grooming session with her - we know you will both be fab!